Back

Jack Volkswagen of Saco

Saco, ME

4.9
562 Reviews

784 Portland Rd

Saco, ME

04072

Directions

By Type

Showing 562 reviews

May 19, 2020

Everyone I have dealt with have been very helpful and I feel honest with me. Which is refreshing. I feel like my money is well spent. Love Matt and Colton especially. Thank you! More

by Roxanne
Recommend Dealer
Yes
Employees Worked With
Matt and Coulton
May 19, 2020 -

Jack Volkswagen of Saco responded

Thank you for taking a moment to review us, Roxanne! It makes us happy to hear that Matt, Colton and the rest of our team treated you right. We look forward to seeing you at your next visit to Prime Volkswagen - Saco!

May 13, 2020

Great, hassle free car buying experience! We worked with Bil Weidner on the purchase of our 2019 Tahoe. In what is an odd business world currently, Bil worked with us every step of the way to More

by Tom Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bil Weidner
May 14, 2020 -

Jack Volkswagen of Saco responded

Tom and Wendy - Thank you both for the wonderful feedback! It brightens our day to know that Bil went the extra mile to provide a seamless experience buying your new 2019 Chevrolet Tahoe. We know he will appreciate your kind words and gratitude. Safe driving! -The Prime Volkswagen - Saco Team

May 10, 2020

We had a wonderfully professional experience at Prime in Saco, and were thrilled to be helped in the manner we were, especially given the strange times we are all living in. Our sales person, the branch man More

by Billie.h.cary
Recommend Dealer
Yes
Employees Worked With
Joseph Caiazzo, Nick Cole
May 11, 2020 -

Jack Volkswagen of Saco responded

Hi Billie, we're so grateful to see this feedback! At Prime Volkswagen - Saco, our team strives to provide every guest with a five-star experience and it makes us happy to hear that came true for you. We hope you love your new ride!

May 09, 2020

This was the easiest and most hassle free experience I’ve had buying a vehicle. They delivered to my door and paperwork took 5 minutes. Bil W. is very knowledgeable and during these times being under quarant More

by queenbethc
Recommend Dealer
Yes
Employees Worked With
Bil Weidner
May 11, 2020 -

Jack Volkswagen of Saco responded

Thanks for sharing your wonderful feedback for Prime Volkswagen - Saco. Our team strives to take excellent care of customers and we're pleased to hear that Bill hit the mark!

May 09, 2020

The best customer service I’ve ever encountered, they go above and beyond. They were willing to help right away with the minor mechanical issue I encountered after purchasing my used vehicle. More

by Jessicaf91
Recommend Dealer
Yes
Employees Worked With
Rich Dempsey, Bil Weidner
May 11, 2020 -

Jack Volkswagen of Saco responded

Jessica - For you to say that we have the best customer service makes our day! Thank you so much for shopping with us at Prime Volkswagen - Saco. We hope that you love your new-to-you vehicle.

May 07, 2020

This dealership was so easy to work with and honest. Very good selection of used cars to choose from as well. I called to make an appointment for the next day and came home with the car! Easy process, nice p More

by Ev
Recommend Dealer
Yes
Employees Worked With
Joe Caiazzo, Nick
May 07, 2020 -

Jack Volkswagen of Saco responded

Thank you for sharing this wonderful feedback! We are proud to have your business at Prime Volkswagen - Saco and look forward to seeing you in the future!

April 29, 2020

The guys in the service department just seem to really care about your time and needs, be it for a quick oil change and tire rotation or more serious work such as a brake job or timing belt replacement I More

by MaineVW
Recommend Dealer
Yes
Employees Worked With
Colton and Matt
Apr 30, 2020 -

Jack Volkswagen of Saco responded

We truly value our customers and it's wonderful to hear that this comes through to you! Thank you so much for coming to Prime Volkswagen - Saco for all your auto service needs. We look forward to our continued relationship.

April 18, 2020

Salesman Zac was not very helpful at all. Could never reach him and he never called back. He did meet me to deliver the car but honestly that was the extent of what I felt he contributed. Nick in finance More

by passatbuyer
Recommend Dealer
Yes
Employees Worked With
Zac - Salesman, Nick - Finance
May 05, 2020 -

Jack Volkswagen of Saco responded

It's hard to see this feedback as we expect all customers to be taken care of throughout the buying process. I'm glad to hear that everything worked out in the end, however, I will address your concerns with the appropriate team members so we can work towards improving in the future. Thank you for your business, Mike Mullen - Sales Manager - 207-571-3949

April 16, 2020

Easy to schedule. Pickup and dropoff very convenient. Good communication. If they would bag the tires after swapping, it would keep the car interior clean. Thanks More

by VWGTI
Recommend Dealer
Yes
Employees Worked With
Matt, Justin
Apr 16, 2020 -

Jack Volkswagen of Saco responded

Thank you for the 5-star review and the feedback! We will certainly share this with our team here at Prime Volkswagen - Saco, and we look forward to your next visit!

April 16, 2020

The service people at Prime are awesome. Just picked up my care from the 60k checkup. Thought I was going to need tires as well. But Matt said not yet. Next summer. Perfect opportunity to sell me something More

by Dave B
Recommend Dealer
Yes
Employees Worked With
Matt Cox
Apr 16, 2020 -

Jack Volkswagen of Saco responded

Dave - We can't thank you enough for taking the time to share! It's a pleasure to help keep your vehicle running smoothly and we appreciate you leaving a review so others can see what it's like to do business with our team here at Prime Volkswagen - Saco. Safe driving and we look forward to seeing you next time!

...
14
...