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Jack Schmitt Ford

Collinsville, IL

4.3
561 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 561 reviews

January 08, 2022

Service department is efficient and explain any unexpected issues that are discovered during the visit More

by EBIGHAM
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Paule, Jennifer McCullough
January 07, 2022

pleasent well mannered will answer any questions could use coffee while waiting but all in all service was good and as fast as they could make it More

by RLOYET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke, Mike Paule, Dan Nunn, Jennifer McCullough
January 07, 2022

The service agent was very helpful, kept me informed and genuinely concerned with helping me out. More

by AMBERGERMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
January 07, 2022

A trust worthy dealership with a n outstanding service term. I have had my car serviced here for years. It's the only place I take my Ford. More

by TCHAT47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Paule
January 07, 2022

I gave a 4 star rating but that being said there seems to be a communication problem between departments. I will say the last lady that helped me was very professional and got things done. Thank you More

by ALLISONS1149
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule, Laurie Osborne
January 06, 2022

THE SERVICE ADVISER IS GOOD AT GETTING THE JOB AND LETTING YOU KNOW WHEN JOB IS DONE AND GOING OVER WHAT WAS DONE. More

by VCAMPBEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
January 06, 2022

Jack Schmidt is always friendly and has never let me down. I would never take my Ford anywhere else!!! Service department is tip top!!! More

by julzclayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke, Mike Paule, Chris Wheeler, Dan Nunn, Jennifer McCullough
January 06, 2022

Always courteous and keep me well informed of progress of work being done.First place I go to when looking for a new vehicle. More

by mvcowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nunn, Jennifer McCullough
January 05, 2022

I had a great experience. ChrisB gave me a personal video of the truck of my interest. The price was great and i flew in and made the purchase. The purchase process was quick and painless thanks to ChrisW. More

by GEOPOKO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Osborne, Chris Wheeler, Chris "New York" Belesi
January 05, 2022

Takes good care of me and my truck in a timely manner. Always. Well done. More

by RUIZ55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
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