Jack Schmitt Ford

My person of contact, was mike he was , kind. I get there at 7:30. He had me pull my car into the inside. He had someone waiting for me,that drove me to work and picked me back up after work. Thanks for maki at 7:30. He had me pull my car into the inside. He had someone waiting for me,that drove me to work and picked me back up after work. Thanks for making everything so smooth for me. I will take my car back here again for my next ,oil change. More

Very helpful Excellent finance dept.. Staff was very attentive and polite. When I called back after my purchase..they answered most all my questions. attentive and polite. When I called back after my purchase..they answered most all my questions. More

I was very pleased with the entire process of buying my truck. Black was upfront and treated me professionally. No games and gimmicks Much appreciated Rich Jachino Springfied ILL truck. Black was upfront and treated me professionally. No games and gimmicks Much appreciated Rich Jachino Springfied ILL More

We had a very good experience purchasing our Ford Edge. Sales lady, Jessica was very helpful and super pleasant to deal with. Sales manager John worked hard to meet our needs and we felt no pressure at a Sales lady, Jessica was very helpful and super pleasant to deal with. Sales manager John worked hard to meet our needs and we felt no pressure at all. This was the best buying experience ever. More

Service department is efficient and explain any unexpected issues that are discovered during the visit unexpected issues that are discovered during the visit More

pleasent well mannered will answer any questions could use coffee while waiting but all in all service was good and as fast as they could make it use coffee while waiting but all in all service was good and as fast as they could make it More

The service agent was very helpful, kept me informed and genuinely concerned with helping me out. genuinely concerned with helping me out. More

A trust worthy dealership with a n outstanding service term. I have had my car serviced here for years. It's the only place I take my Ford. term. I have had my car serviced here for years. It's the only place I take my Ford. More

I gave a 4 star rating but that being said there seems to be a communication problem between departments. I will say the last lady that helped me was very professional and got things done. Thank you be a communication problem between departments. I will say the last lady that helped me was very professional and got things done. Thank you More

THE SERVICE ADVISER IS GOOD AT GETTING THE JOB AND LETTING YOU KNOW WHEN JOB IS DONE AND GOING OVER WHAT WAS DONE. LETTING YOU KNOW WHEN JOB IS DONE AND GOING OVER WHAT WAS DONE. More