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Jack Schmitt Ford

Collinsville, IL

4.3
561 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 561 reviews

February 04, 2022

Very fair staff, friendly and patient. The staff was professional and welcoming. I highly recommend this dealership. More

by JOSEA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly, Nick Karateew
January 16, 2022

I had my truck in for repair and ask to have the paint treatment done also. The service writer said it was going to rain so they would not do it. I guess after you pay for something getting it done is up More

by HUETHERJACK18
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
January 15, 2022

great service. Easy to use. close to my house. friendly people. Easy to get into and out of. More

by APSHEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke, Mike Paule, Dan Nunn, Jennifer McCullough
January 14, 2022

This dealership is a great place to purchase a car. John Ortiz in sales and Mr. Wheeler in finance made it painless! Cool place to buy cars, great people! More

by TWINKLE18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ortiz, Andy Carr, Gary Thaller, Chris Wheeler
Jan 14, 2022 -

Jack Schmitt Ford responded

Thanks Twinkle18 for the kind review. Please let us know how we can earn 5 Stars instead of 3!! : )

January 14, 2022

This was a better trip to the dealership. Still longer than they told us it would take and no usr of a loaner car. Was told an hour to 1.25 hours took over 2 hours. More

by GOLDIE.WILDFIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
January 12, 2022

People were nice fast and told me what they were going to do and when it was going to be done Hi is More

by RDELUCA03951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Paule
January 10, 2022

My person of contact, was mike he was , kind. I get there at 7:30. He had me pull my car into the inside. He had someone waiting for me,that drove me to work and picked me back up after work. Thanks for maki More

by SHERRYHARRIS131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Paule
January 10, 2022

Very helpful Excellent finance dept.. Staff was very attentive and polite. When I called back after my purchase..they answered most all my questions. More

by ONEANDONLYJET67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Osborne, Chris "New York" Belesi, Jessica Morgenthaler
January 10, 2022

I was very pleased with the entire process of buying my truck. Black was upfront and treated me professionally. No games and gimmicks Much appreciated Rich Jachino Springfied ILL More

by RICHJAKINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly, Blake Turner
January 10, 2022

We had a very good experience purchasing our Ford Edge. Sales lady, Jessica was very helpful and super pleasant to deal with. Sales manager John worked hard to meet our needs and we felt no pressure at a More

by DENNIS_GOODE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly, Jessica Morgenthaler
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