
Jack Schmitt Ford
Collinsville, IL
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New car buying We had the most wonderful experience buying our new car with Jack Schmitt in Collinsville. We had made an appointment for 11 am. When we arrived we We had the most wonderful experience buying our new car with Jack Schmitt in Collinsville. We had made an appointment for 11 am. When we arrived we were greeted with a smiling person. We told them we had an appointment with Russ. They found him within seconds. We were interested in The Lincoln MKX. He had a 2015 and a 2016 pulled up near the door with keys ready for both. We took a test drive and loved the vehicle. We then went to his office to talk numbers. Buying a car is a big purchase for us, so we asked if my husband and I could go to lunch and discuss the transaction and then return with our decision. Russ gave us directions to some places to eat and as we were leaving, gave us a gift card to one of the restaurants nearby. We called him with some questions we had and he had that information for us when we returned. There was never any pressure. He was polite, down to earth and easy to talk to. I can"t say enough about our wonderful experience. We had stopped at another dealership earlier in the day, and oh my. There was no comparison. Russ located a vehicle for us in the color we wanted and we set a date to pick it up. The financing experience with Jamie, was just as professional and cordial. I will be recommending this dealership to all my friends! Thank you. More
Recommend Great customer service, friendly, worked with me as far as price, called to follow up before and after purchase. Recommend dealer and salesman to fam Great customer service, friendly, worked with me as far as price, called to follow up before and after purchase. Recommend dealer and salesman to family and friends. More
Great Experiance! I felt that I recieved a fair price for my trade and price for my purchase, also I had a great experiance with my salesman and for the first time that I felt that I recieved a fair price for my trade and price for my purchase, also I had a great experiance with my salesman and for the first time that I can remember I actually enjoyed buying a car. Also my experiance with finance and management was excellant no pressure at all a very enjoyable experance and would recommend this delership and staff to anyone. More
Great, Fast, no pressure ! This is a great dealership , The car was was a good price! Michael Miller was a great salesman, no pressure, made you feel at ease, easy to talk to e This is a great dealership , The car was was a good price! Michael Miller was a great salesman, no pressure, made you feel at ease, easy to talk to ect. Would buy from them again if need another car!! More
Great price! I got a great price on a great F350 Platinum. Other dealers could not believe the price I was quoted and would not even try to compete. Me and my fami I got a great price on a great F350 Platinum. Other dealers could not believe the price I was quoted and would not even try to compete. Me and my family were treated great during the process. They went out of their way to make sure everything was to my satisfaction. More
Very quick, efficient, very helpful The salesman, business manager, & service rep were very helpful to make buying car quick & efficient. I was not pressured in any way. Thank you for ve The salesman, business manager, & service rep were very helpful to make buying car quick & efficient. I was not pressured in any way. Thank you for very painless experience!! More
best car buying experience This was probably the best, least stressful car buying experience I have ever had. I felt no pressure at all. They asked what I needed to make the dea This was probably the best, least stressful car buying experience I have ever had. I felt no pressure at all. They asked what I needed to make the deal work and they did it. No questions asked. I got a good price for my trade and a great deal on a very well equipped fusion. Very happy with the overall experience. Damon and jade were very helpful and knowledgeable. Nothing like typical car sales people. I plan on keeping this car for a very long time, but when I get a new one I will come back here. More
Excellent experience! I purchased my 2014 Edge from Brad Clanney in May. He and Jamie Stack were fabulous. Thank you both for such great customer centered service! I purchased my 2014 Edge from Brad Clanney in May. He and Jamie Stack were fabulous. Thank you both for such great customer centered service! More
Ford Edge purchase from Damon at Jack Schmitt FORD I purchased my 2015 FORD Edge from Damon today and the experience was a good experience. My trade in value was very fair and we were able to come to I purchased my 2015 FORD Edge from Damon today and the experience was a good experience. My trade in value was very fair and we were able to come to a price that was both fair in my price range. Service from all employees and especially Damon was top notch. Thank you, Chris More
Easy, professional. All of my questions answered. Mike Milker and Clint Haynes assisted me with my car purchase. This was the easiest deal I had ever made. From start to finish less than 3 hours. Mike Milker and Clint Haynes assisted me with my car purchase. This was the easiest deal I had ever made. From start to finish less than 3 hours. I appreciate the way they took my busy schedule in account and made everthong easy. I will continue to buy from jack Schmidt auto in Collinsville. More