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Jack Schmitt Ford
Collinsville, IL
565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 565 reviews
January 14, 2016
great customer service I can't believe I forgot to mention in my previous review that Hallie was excellent in expediting my car buying experience as well. After verifying th I can't believe I forgot to mention in my previous review that Hallie was excellent in expediting my car buying experience as well. After verifying that the vehicle I was interested in was still available she asked what time I would be arriving to look at the car and made sure the vehicle was moved up front and someone was ready to assist me when I arrived. Great first impression!! More
by jkbreneman83
Employees Worked With
Hallie Trask
January 05, 2016
comfortable Unlike some of the other dealers we went to the selection was good for what we were looking for. I started online in Dec and was contacted by phone an Unlike some of the other dealers we went to the selection was good for what we were looking for. I started online in Dec and was contacted by phone and email by Mike Miller who was very pleasant and not pushing us as we did buy until January. More
by cindy1956
Employees Worked With
Jade Noll, Jaime Stack, Michael Miller
January 03, 2016
Excellent Service !! We chose Jack Schmidtt Ford because they help us from our initial phone call to express interest to having the vehicle ready when we got there. They w We chose Jack Schmidtt Ford because they help us from our initial phone call to express interest to having the vehicle ready when we got there. They were welcoming and polite. They treated us almost as family. Not one person was rude or disrespectful. Jim Smith was an amazing dealer, he talked to us as if he had known us for an entire lifetime. I would most certainly recommend this dealership. More
by norman13
Employees Worked With
Jade Noll, Jim Smith
December 30, 2015
Fantastic! Jim and Ben were both fantastic to work with! I have never left a dealership and felt like I was treated fairly and had an honest experience until to Jim and Ben were both fantastic to work with! I have never left a dealership and felt like I was treated fairly and had an honest experience until today. Jim was very knowledgeable and helpful throughout the sale and Ben was wonderful to work with on the financing end of things. A huge thanks to both of them! After today, I now know that I will only be going through Jim and Ben on any and all future purchases. More
by ktracy99
Employees Worked With
Jim Smith, Ben Firnkes
December 29, 2015
Best experience I've had purchasing a vehicle. Jim was amazing, a real pleasure to deal with. His attention to detail impressed me the most. I felt like Jim really wanted to "help" me instead of Jim was amazing, a real pleasure to deal with. His attention to detail impressed me the most. I felt like Jim really wanted to "help" me instead of sell me. Jaime in F&I was straight forward and made sure I understood everything. Jack Schmitt will be my first (and probably only) stop in the future. More
by steve204
Employees Worked With
Jim Smith, Jaime Stack
December 23, 2015
Most pleasurable buying experience we have ever had We went to Jack Schmitt Ford when we were ready to buy a new truck mainly because of the excellent service we have received over the past few years fr We went to Jack Schmitt Ford when we were ready to buy a new truck mainly because of the excellent service we have received over the past few years from the service department. We had found the truck that we wanted on their website and had an idea what we wanted for our trade in. They were very close to that with the first offer and threw in a spray in bed liner to make up the difference. Jim and Jamie explained everything very well and we were extremely satisfied. Since it was 2 days before Christmas, Jim put a big bow on the truck like the commercials to make our son happy. We will definitely go back when we are ready to buy another vehicle. More
by Jim87
Employees Worked With
Jim Smith, Craig Neuenschwander, Mike Paule, Don Wilhold, Jaime Stack
December 11, 2015
The way truck shopping should be!! The folks at Jack Schmitt Ford Lincoln have changed my opinion on new vehicle sales. Jim, my salesman was very helpful with the vehicle information an The folks at Jack Schmitt Ford Lincoln have changed my opinion on new vehicle sales. Jim, my salesman was very helpful with the vehicle information and made the truck purchase experiance pleasant. He was there when I needed assistance or had questions but was not pushy or rude. There was not a bait and switch that I had experianced at other dealerships. What was posted on the various websites was the best price available and on the lot for the posted price. Jamie in finance was able to quickly process our paperwork to meet our tight work schedule. I highly recommend giving these folks an opportunity to win your business. More
by dlwarning
Employees Worked With
Jim Smith, Gary Thaller, Jaime Stack
December 05, 2015
Very knowledgable about the product, and very friendly. I would recommend this dealership to friends, very reasonable, no pressure. The dealership made you feel very comfortable. I would definitely purchase I would recommend this dealership to friends, very reasonable, no pressure. The dealership made you feel very comfortable. I would definitely purchase another vehicle at this dealership. More
by Lorett8
Employees Worked With
Clint Haynes, Damon Harkins, Jaime Stack
December 02, 2015
Incredibly smooth, friendly,& accommodating Mike Miller & Jamie Stack made my purchase incredibly simple,smooth, quick & stress free! I had had some difficult things going on and they did all th Mike Miller & Jamie Stack made my purchase incredibly simple,smooth, quick & stress free! I had had some difficult things going on and they did all they could plus some to make as easy and quick & smooth as possible. I will definitely be back! Thank you to my team at jack scmitt ford! Even helped deliver home to surprise wife. Great buying experience! More
by JonS
Employees Worked With
Jaime Stack, Michael Miller
November 24, 2015
Excellent buying experience Clint took great care of me through the entire buying process from the time I arrived until I left with my brand new 2015 Ford Focus St. Excellent ser Clint took great care of me through the entire buying process from the time I arrived until I left with my brand new 2015 Ford Focus St. Excellent service and I would definitely recommend Jack Schmitt Ford Lincoln to anyone in the market for a quality vehicle. More
by cmigneco91
Employees Worked With
Clint Haynes, Ben Firnkes
