Jack Schmitt Ford

Felt like Family We've purchased cars from Jack Schmitt before but thought with all the ads, promises and gimmicks we saw on the Internet maybe there was a better deal We've purchased cars from Jack Schmitt before but thought with all the ads, promises and gimmicks we saw on the Internet maybe there was a better deal to be had. It didn't take us long to realize that competitive pricing alone was not enough. We needed the product value, honest customer service and service standards of the Jack Schmitt dealership. Michael Miller was GREAT, very patient with all of our questions and did not pressure for an instant decision. Everyone gave us the feeling of dealing with family. THANK YOU! More

Beyond Satisfied Words cannot explain how I feel right now.Damon has ABOVE AVERAGE customer service.He worked with me to make sure I left the lot happy.I wish I could Words cannot explain how I feel right now.Damon has ABOVE AVERAGE customer service.He worked with me to make sure I left the lot happy.I wish I could give 100 STARS because this was the BEST EXPERIENCE I have ever had with a CAR DEALERSHIP AND SALESMAN.I will most definitely recommend this place and Damon to anybody!!! More

Truly fun experience Let me start by saying purchasing a vehicle is not my list of fun things to do. Sure I enjoy picking one out and driving it but everything in between Let me start by saying purchasing a vehicle is not my list of fun things to do. Sure I enjoy picking one out and driving it but everything in between turns my stomach. I used the web site to cut down on time in the dealership which helped ease my mind. When I arrived Damon Harkins met me at the door. We arrived at a price I was comfortable with very little effort. Which allowed me to purchase a very powerful warranty for a pre owned vehicle. Thanks to Jamie for being patient and explaining my options in finance and getting me a great rate. Damon was very professional and had a great since of humor I thoroughly enjoyed me time there, and left with what I wanted.....and my trade in keys????.....just gave me a another reason to go back. Thanks to all! More

Fast, friendly, and convenient I started the process online, it was quick and easy. Everyone was helpful and gave a great experience. Damon was great, i did not feel pressured at I started the process online, it was quick and easy. Everyone was helpful and gave a great experience. Damon was great, i did not feel pressured at any point of the process. More

Sales Our salesman was very nice and went above and beyond to be helpful. I would recommend anyone to ask for him in purchasing a vehicle. Our salesman was very nice and went above and beyond to be helpful. I would recommend anyone to ask for him in purchasing a vehicle. More

Amazing people! I love Jack Schmidt Ford in Collinsville, IL!!! The customer service was amazing!!! I knew what I wanted when I went in and Jim Smith gave me a few op I love Jack Schmidt Ford in Collinsville, IL!!! The customer service was amazing!!! I knew what I wanted when I went in and Jim Smith gave me a few options. Never pressured me into something I didn't want. He found me the one I wanted and waited til I had all the money, even thou the first one sold Jim found a similar one and I love it a lot. I am a proud owner of a 2010 Ford Escape I owe a big thks to Jim Smith and Jamie Stack for all the work they did to make this all happen!!! More

Great Experience! Top notch customer service! Very friendly and informative staff. Very professional throughout the whole car buying process. We worked with Mike Miller Top notch customer service! Very friendly and informative staff. Very professional throughout the whole car buying process. We worked with Mike Miller while purchasing our Ford Explorer and he was not one bit pushy, and answered all of our questions and concerns with knowledgeability and honesty. We would not hesitate to return to Jack Schmitt Ford for sales or service, and will highly recommend them! More

Awesome!! I posted a note on Facebook if anyone knew a Ford salesperson in area - the immediate responses were JIM SMITH at Jack Schmitt. Wow! They were right I posted a note on Facebook if anyone knew a Ford salesperson in area - the immediate responses were JIM SMITH at Jack Schmitt. Wow! They were right!! Jim was very accommodating and patient with me while I tried to pick between two beautiful cars. He was very easy to work with and not pushy at all. If you are in the market for a car in the Collinsville, IL area - visit Jim at Jack Schmitt. When you are ready to finance, see Jaime Stack. She was also very easy to work with - the whole Finance visit took 20 minutes from the time you entered her office until you left. Wonderful lady! More

"Best Car Buying Experience Ever" What a GREAT EXPERIENCE, Jim Smith went above and beyond service, he took the time to show my daughter all the extra bells and whistles on the Ford Es What a GREAT EXPERIENCE, Jim Smith went above and beyond service, he took the time to show my daughter all the extra bells and whistles on the Ford Escape we bought. THANK YOU Jim, you are a gentleman and a scholar! More