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Jack Schmitt Ford

Collinsville, IL

4.4
565 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 565 reviews

March 22, 2016

Non stressful experience! Damon Harkins was a joy to work with. It was a relaxing, non stress experience. Was able to get us an amazing deal and work hard to get it for us! Thi More

by Nicholi83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Mar 29, 2016 -

Jack Schmitt Ford responded

Nicholi83, I love this photo! This is CLEARLY the ultimate family vehicle. Not only that, but about the smoothest driving vehicle on the road! Congrats on the new Ford Flex and THANK YOU for choosing Damon Harkins and Jack Schmitt Ford Lincoln and for being repeat customers of ours. We look forward to serving you for many years to come and providing an outstanding ownership experience with your new Flex. Please reach out to me personally if I may ever be of assistance. -Andy Carr, General Manager

March 21, 2016

Friendly, helpful experience From the moment we entered the dealership, the salesman was friendly explaining all our questions with knowledge in language we understood. There was More

by Christine Wren
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Mar 29, 2016 -

Jack Schmitt Ford responded

Christine Wren, I want to take a moment to thank you for the great review about Damon and our team. Congrats on your new Ford Escape! We look forward to taking care of you for many years to come! Feel free to contact Damon or myself if we may ever be of assistance going forward! -Andy Carr, General Manager

March 18, 2016

Completely Satisfied I was completely satisfied with my Jack Schmitt car buying experience. The staff was very friendly and helpful. I must first give kudos to Clint, who More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Haynes, Damon Harkins, Jaime Stack
Mar 29, 2016 -

Jack Schmitt Ford responded

Satisfied Customer, That is a great photo! You will absolutely love the Ford Fusion. Thank you so much for the kind words about Damon, Clint, Jaime and our team. We aim to take all of the pain points out of the car buying process. It should be a fun day. I am glad you enjoyed working with us and we sincerely appreciate the opportunity to work with you and that you ultimately chose to do business with us. Please feel free to reach out to me as well if I may ever be of assistance. -Andy Carr, General Manager

March 09, 2016

Fast and simple Clint was very friendly and knowledgeable throughout the quick sales process! Would recommend him to anyone. No pressure to buy but had everything rea More

by Kathrynliszewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey, Clint Haynes, Jaime Stack
Mar 29, 2016 -

Jack Schmitt Ford responded

Kathrynliszewski, Thanks so much for taking the time to write a review! We appreciate the compliments and that you chose us to do business with. We pride ourselved on a pressure-free, hassle-free experience. Please contact me if I may ever personally be of assistance! -Andy Carr, General Manager

March 08, 2016

Excellent experience from beginning to end I have purchased 3 cars in the past 18 months for me and my wife from 3 different dealerships. The sales experience with Jim Smith and the financing m More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Jaime Stack
Mar 29, 2016 -

Jack Schmitt Ford responded

Keith, Thank you so much for taking the time here to write such a kind review. We appreciate all positive comments, but this one is particularly important to us. With the average purchase taking place once every 5 or so years for most people, consumers don't generally remember much about the car buying process other than the things that didn't go so great. The fact that you have experienced this a few other times recently and that we stood out means a lot! Jim Smith is an outstanding guy and we are fortunate to have him here. We work hard to try to make sure our customers never feel pressure. We are glad you enjoyed your experience. If I may ever be of assistance to you, please feel free to contact me personally. -Andy Carr, General Manager

March 05, 2016

Great guy Jim Smith greeted me at the door and was terrific from that moment on. It was a pleasure buying my Cadillac from him. Thank you. More

by Jenwhitten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Jaime Stack
Mar 29, 2016 -

Jack Schmitt Ford responded

Jenwhitten, Thanks for your review and for being a Jack Schmitt Ford Lincoln customer! We appreciate the kind words about Jimmy (he is great, isn't he?) and we look forward to taking care of you for many years to come. Please reach out if I may ever personally be of assistance. -Andy Carr, General Manager

February 29, 2016

Traded and bought a Ford Taurus Jim Smith helped us trade our car and he worked with us until we found just the newer car we wanted. He was very helpful and friendly. We enjoy workin More

by chrissylbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Ben Firnkes
Mar 29, 2016 -

Jack Schmitt Ford responded

chrissylbell, Very happy to hear about your experience with Jim Smith and we appreciate your business! -Andy Carr, General Manager

February 29, 2016

Great Customer Service I was looking for a used vehicle in a certain price range. Clint Haynes help me find what I wanted and made the shopping and the purchase easy. He wa More

by Keeping it Simple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Haynes, Ben Firnkes
Mar 29, 2016 -

Jack Schmitt Ford responded

Keeping it Simple, Thanks for the review. We appreciate your business and we are glad to hear that things were easy here for you. We have discovered that most people hate negotiating so we have adjusted our pricing strategy here in the last couple of years. Most of our customers really like it and it shows! We are getting busier! Please feel free to reach out to me if I may ever be of assistance to you and again , thank you for the opportunity. -Andy Carr, General Manager

February 28, 2016

Great experience Friendly staff, great facility, no pressure negotiations, a clean friendly atmosphere. Damon and Russ were great to deal with at the dealership. Both More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Sebastian, Damon Harkins
Mar 29, 2016 -

Jack Schmitt Ford responded

Bill, What a gorgeous MKC and a great photo! So happy to hear that you had a great experience with our team and our place. We appreciate your business! -Andy Carr, General Manager

February 28, 2016

Felt like Family We've purchased cars from Jack Schmitt before but thought with all the ads, promises and gimmicks we saw on the Internet maybe there was a better deal More

by kussbodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Michael Miller
Mar 29, 2016 -

Jack Schmitt Ford responded

kussbodi, I wanted to take a moment today to thank you so much for taking the time to write this review and for doing business with us here at Jack Schmitt Ford Lincoln. I am excited to hear that we delivered the best product, service, and price. We believe that if we just take good care of people and help them through what is typically a difficult process, that things will work out well for us. Thats what we work for each day. Please feel free to contact me directly if I may ever be of assistance. Thanks again for choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager

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