Jack Schmitt Ford

Not worth a crap. Never again Michael became a middle man and I leave little of the responsibility on him. I believe Ben and Jamie were very helpful. Beyond that, they will never Michael became a middle man and I leave little of the responsibility on him. I believe Ben and Jamie were very helpful. Beyond that, they will never see my vehicle again. Anything Ford related will be handled at another dealership. One simple request. Do not put a license plate holder on the front. I ORDERED THIS VEHICLE, so they are not required to do this. I get the call with Michael stating a plate holder had been put on the vehicle. If I had not been waiting for this car, I would not have taken delivery. The thought of someone else driving the car I ordered and having to wait for the same car to get here, again, was not worth the wait. So they had me over a barrel. I requested a new bumper cover (The car is brand new) and they refused. Then they agreed to fix the holes. Fix? A brand new car and they want to fix the holes, they placed. What a load of crap. More

Damon did s great job!!!! We had a great experience working with Damon. Before buying the car we had looked at several dealerships throughout St Louis County, MO and many coun We had a great experience working with Damon. Before buying the car we had looked at several dealerships throughout St Louis County, MO and many counties in Illinois. Honestly, we had been searching for the car we wanted for months. The day we decided to buy we had originally gone to Auffenburg and priced out the car. Jack Schmitt was on our way home from OFallon IL so we stopped in with the price that Auffenburg had given us and asked Damon if he could beat their price. The rest as they say is history. Very nice guy and great experience from start to finish. More

Awesome salesman and dealership! All around great service and sales! Thanks for a painless process! I would definitely recommend the dealership to family and friends! Great job and we All around great service and sales! Thanks for a painless process! I would definitely recommend the dealership to family and friends! Great job and we will definitely buy again from Jack Schmitt! More

Great service Overall the process was very easy and fast. I recommend Ben Toon! He was amazing! Made the process very smooth and I walked out with the car I wanted Overall the process was very easy and fast. I recommend Ben Toon! He was amazing! Made the process very smooth and I walked out with the car I wanted with no problems! More

Great experience. We had a great experience with buying our new Ford Edge. Michael Miller was very good to us and we felt very comfortable. He let us have a test drive We had a great experience with buying our new Ford Edge. Michael Miller was very good to us and we felt very comfortable. He let us have a test drive which I think is very important. He answered all our questions and showed us how to work all the new things on the Edge when we went to get it. We knew what we wanted and Michael got it for us. We haven't had experience with the service department since this is our first purchase from Jack Schmitt Ford so we can't comment or grade the service questions below. More

Family car This is our second purchase at Jack Schmitt Ford. Damon's service was great! He was patient and listened to all of our needs/wants with a smile. We wo This is our second purchase at Jack Schmitt Ford. Damon's service was great! He was patient and listened to all of our needs/wants with a smile. We would and probably will buy from JS Ford again! More

Our Lincoln MKC purchasing experience I/we worked with Mike Miller in purchasing our 2015 Lincoln MKC. He was great to work with. We will recommend him, & your dealership, to any of our fr I/we worked with Mike Miller in purchasing our 2015 Lincoln MKC. He was great to work with. We will recommend him, & your dealership, to any of our friends who are in the market for a new vehicle. Thanks, Mike, for such an enjoyable experience! More

An actually pleasant car buying expierence After searching ford F-150s online among the dealerships in my local area I decided to drive to Jack Schmitts in Collinsville and look at their new an After searching ford F-150s online among the dealerships in my local area I decided to drive to Jack Schmitts in Collinsville and look at their new and used trucks in stock. Jim Smith was the salesman that came out and greeted me as i looked over the trucks. He was not pushy or aggressive about making a sale but actually took the time to explain the trucks on display and answer all my questions. I told him that we were not buying just looking and he was perfectly okay with that and gave me a business card and asked if I wanted to see any other trucks. He was professional and very friendly. This was a big reason as to why i returned later that week. Also they had exactly what I was looking for in price range and model in their used car selection. When I returned and met with Jim he did not rush me or make it feel like i was being pushed into buying any vehicle I did not want. Once I had settled on the truck I wanted and we discussed pricing and trade in of my old car we met with Ben Firnkes who helped us go with the loan provider we felt comfortable with and got us a lower interest rate than we had originally been quoted by that loan provider before going to the dealership. More