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Jack Schmitt Ford

Collinsville, IL

4.4
565 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 565 reviews

August 06, 2016

Great Experience!! Damon was very helpful with the purchase of our car and even made car buying a pleasant experience!! We would certainly recommend Damon and Jack Schm More

by lemiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Aug 12, 2016 -

Jack Schmitt Ford responded

lemiller- thanks for taking the time to write a review about Damon! Very glad to hear that your experience here was pleasant and that you would recommend us to others. We do pay $100 for first time referrals so if you know of anyone who might benefit from working with us please send them our way and make sure they mention that you referred them to Damon! Thanks again for your business!

August 05, 2016

Great Experience! My husband and I just recently purchased a 2016 Ford Focus SE from the dealership and had a great experience! Damon was very welcoming and helped us t More

by swiegand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Aug 12, 2016 -

Jack Schmitt Ford responded

swiegand- We very much appreciate the kind words and taking time to share your experience here. You will absolutely love the comfort, technology, reliability and safety of the Ford Focus. 35 plus MPGs does not hurt either!! I am so pleased to hear that Damon was great for you guys. We are happy to have him on our team! If I may ever be of assistance to you personally, please feel free to contact my office! -Andy Carr, General Manager

July 27, 2016

Super! We felt as if we made a new friend that day. We both felt very welcomed by Damon and his knowledge of the vehicle helped our decision to purchase our 2016 red Ford Explorer. We were very comfort More

by pdevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Aug 15, 2016 -

Jack Schmitt Ford responded

pdevine, Thank you so much for taking the time to share your experience with Damon here on DealerRater. You will absolutely LOVE that Explorer. What an amazing, capable, luxurious machine! We appreciate you choosing Jack Schmitt Ford Lincoln and look forward to servicing you in the future. If I may ever be of assistance personally, please feel free to contact my office. -Andy Carr, General Manager

July 20, 2016

Fantastic Experience We stopped by to do a little tire kicking and found the sales staff very professional yet low pressure. After a quick joy ride we decided to go ahead More

by Snow
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Jaime Stack, Michael Miller
Aug 15, 2016 -

Jack Schmitt Ford responded

Snow, Thanks so much for the kind words. The Fusion Hybrid is an amazing car and we are confident you will get many years of enjoyment and great service from it. Zipping past the gas stations a lot more often is just part of the fun! We appreciate the opportunity and we appreciate you choosing Mike, Damon and Jack Schmitt Ford Lincoln! If I may ever personally be of service to you, please feel free to contact my office. -Andy Carr, General Manager

July 19, 2016

Just what we were looking for. Damon was great to work with, laid back, and didn't try to push anything on us. He worked hard to get us a fair deal on a car and our trade in. We h More

by copternut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Jaime Stack
Aug 15, 2016 -

Jack Schmitt Ford responded

copternut, What a cool car! You guys got that vehicle just in the nick of time! For about 3 days after it was sold, that was our most viewed, most called about car until it finally disappeared from our website. We really appreciate you taking the time to travel here from such a distance and for allowing us to earn your business! -Andy Carr, General Manager

July 10, 2016

Great sales experience. I had been to several dealers, before coming to Jack Schmitt. Right away Damon helped me pick the options I wanted and found the vehicle at a nearby l More

by Dorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Jaime Stack
Aug 15, 2016 -

Jack Schmitt Ford responded

Norman, Wanted to thank you for the review and for doing business with us here. We strive to be competitive in our space and treat people great so that they will continue doing business with us for years to come! -Andy Carr, General Manager

July 08, 2016

Help with SYNC After having trouble reactivating my Sync service on line, I stopped at this dealer. A gentleman named Drew Frueh took care of the situation quickly More

by dovel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Frueh
Aug 15, 2016 -

Jack Schmitt Ford responded

dovel, Thank you for taking the time to write a kind review about your experience here. We are always happy to help anyone with their vehicle technology any way that we can. There are a lot of gadgets on our vehicles these days and we understand that people need assistance. If there is every anything we can do to help you out in the future please do let us know! -Andy Carr, General Manager

July 07, 2016

Fantastic Dealership & Associates Mike Miller at Jack Schmitt Ford Lincoln is an excellent salesman. He was kind, efficient, worked hard for us, worked around our family's schedule, an More

by Katie Noga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Aug 15, 2016 -

Jack Schmitt Ford responded

Katie Noga, We truly appreciate the kind remarks. We love having Mike on the team because he prides himself on taking care of people and making the process fun and easy. Beautiful Highlander! Thank you for choosing Mike and Jack Schmitt Ford Lincoln! -Andy Carr, General Manager

July 06, 2016

Wonderful Experience! The Jack Schmitt dealership is wonderful! Everyone was very nice and accommodating. The salesman (Damon Hawkins) was very knowledgeable about the ca More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Aug 15, 2016 -

Jack Schmitt Ford responded

Lauren, Thanks so much for taking the time to write such a kind review here on DealerRater. With all of the new technology, safety features, and equipment on the new vehicles it is important that we have knowledgeable experts who understand the product instead of uninformed sales people who just promise the moon. We are glad you found this to be the case here. Thanks so much for your business and for choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager

July 05, 2016

Was a very easy going place Russ and Jamie were very nice, helpful. With this type of service, we will not hesitate to go back again. The car was very clean, and the time spent w More

by Dumas1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Sebastian, Jaime Stack
Aug 15, 2016 -

Jack Schmitt Ford responded

Dumas1992, Thanks for the kind review about Russ, Jaime and the dealership. We hope that we can be your dealership of choice now and in the future! We appreciate your business. Thank you for choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager

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