Back

Jack Schmitt Ford

Collinsville, IL

4.4
565 Reviews

1820 Vandalia St

Collinsville, IL

62234

Directions

By Type

Showing 565 reviews

September 06, 2016

Just Perfect !! *****Excellent Customer Service all around**** Thanks Damon Drew and Jaime!!! Fun Times at Jack Schmitt!!!! Monique Kimple Cute "MKC" xoxoxoxox More

by MKCute
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Frueh, Damon Harkins, Jaime Stack
Oct 19, 2016 -

Jack Schmitt Ford responded

MKCute, Thanks so much for taking the time to write a kind review of our people and your experience! What an awesome vehicle! You will love the MKC for its agility, versatility, utility, and styling. Great fuel economy, too! We hope we will have the opportunity to serve you in the future! If I may ever be of assistance to you please contact my office. -Andy Carr, General Manager

September 03, 2016

Outstanding I have purchased several cars from this dealership, and have always had great service, but this time Mike Miller was the best salesman that I have eve More

by jackie jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Michael Miller, Geoff Valdejo
Oct 19, 2016 -

Jack Schmitt Ford responded

jackie jones, Your review made our day! Thanks so much for taking the time to share about your experience with us and working with Mike Miller and our team. Thank you also for choosing Jack Schmitt Ford Lincoln! If I may ever be of assistance to you, please feel free to contact my office. -Andy Carr, General Manager

September 01, 2016

MAGNIFICENT Mr.Harkins went above and beyound making the purchasing process as smooth as possible providing FANTASTIC customer service!! THANK YOU JACK SCHMITT FO More

by 2011thickythicktaurus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Oct 19, 2016 -

Jack Schmitt Ford responded

2011thickythicktaurus, That is one AWESOME vehicle you got! We appreciate the kind review and we appreciate you choosing Jack Schmitt Ford Lincoln. Please let me know if I may ever be of assistance to you! -Andy Carr, General Manager

September 01, 2016

Sixth car purchased here! Jim Smith was the salesman we dealt with, and he was knowledgeable, patient and very personable! He simply couldn't do enough to make my experience t More

by KDWheat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben (finance), Jim Smith
Oct 19, 2016 -

Jack Schmitt Ford responded

KDWheat, Thank you so much for your business and for taking the time to write a nice review. We want to ALWAYS be your favorite dealership. Don't forget about free car washes! Please let me know if I may ever be of service to you. -Andy Carr, General Manager

August 28, 2016

New 2017 Escape Jim Smith was exceptionally helpful with my purchase of a new Escape. The process was quick, straight forward, and painless. There was no nonsense, More

by KJS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith
Oct 19, 2016 -

Jack Schmitt Ford responded

KJS, Thank you so much for your compliments here and for choosing Jack Schmitt Ford Lincoln! We strive to provide a transparent, straight forward process from the time you hit our website all the way through the ownership of your new vehicle. If ever I may personally be of assistance to you, please feel free to contact my office. -Andy Carr, General Manager

August 25, 2016

New Escape We had a great experience in purchasing our new Ford Escape titanium. Everyone was very helpful in helping us get the car we wanted. Big thanks to M More

by Escape2016
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Michael Miller
Oct 19, 2016 -

Jack Schmitt Ford responded

Escape2016, Thanks so much for your business and for taking the time to write a kind review of us. We are so happy to hear that you are pleased. The Titanium Escape is an amazing vehicle! Please don't forget about our free car washes while you own the vehicle. If I may ever be of service to you please feel free to reach out to my office. -Andy Carr, General Manager

August 20, 2016

Car shopping experience Came here to look for a car and received that and more! As soon as I walked through the door I was greeted with great pleasure everyone was really nic More

by Jadem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Jaime Stack
Oct 19, 2016 -

Jack Schmitt Ford responded

Jade, Thanks so much for the kind review. We take pride in offering a non-confrontational approach to working with our customers and we appreciate it when people notice the difference. We hope that we can continue to assist you for years to come. If I may ever be of assistance to you, please feel free to reach out. -Andy Carr, General Manager

August 19, 2016

Used Ford Ranger Purschase I gave an all excellent review all persons were as stated I have always been pleased The truck i bought was a 2011 Ford Ranger it is a great truck in More

by george1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Sebastian, Craig Neuenschwander , Russ Sebastian, Craig Neuenschwander, Michael Miller
Oct 19, 2016 -

Jack Schmitt Ford responded

george1940, Thank you so much for your business and for your kind review! Ford Rangers are a very in demand vehicle for us and it is difficult for us to find nice ones. You got a very, very nice truck! We appreciate your business and hope that we can serve you in the future! Don't forget about the free car washes while you have your truck! -Andy Carr, General Manager

August 11, 2016

Great Damon and Jim were very helpful and accommodating. Damon spent a lot of time making sure I was familiar with my new car. They made sure that I was abl More

by New Car Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Damon Harkins
Aug 12, 2016 -

Jack Schmitt Ford responded

New Car Lover- what a truly AMAZING vehicle the new Lincoln MKC is. We are so glad to hear that your experience went great with Damon and Jim. We are so tremendously proud of our people and the work that they do to make sure that customers get a great deal on their vehicle and that they understand all of the benefits, features and technology. Your new MKC has a lot of it! If I may ever be of assistance please feel free to reach out to me personally! -Andy Carr, General Manager

August 11, 2016

Salesman Mike Miller outstanding and knowledgeable regarding Salesman Mike Miller was attentive and knowledgeable regarding the Ford RS! The finance department was helpful regarding options and updates. The RS w More

by Carol Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Michael Miller
Aug 12, 2016 -

Jack Schmitt Ford responded

Carol Montgomery- thank you so much for taking the time to write such a kind review. Mike was a great match to help you with the RS. He is enthusiastic and knowledgeable- particularly about our high performance vehicles like the RS. We appreciate you reaching out to us, allowing us the opportunity to take care of you, and that you chose to do business here. We realize we are a distance away but if we may ever be of service please reach out to us any time!

...
41
...