Jack Schmitt Ford
Collinsville, IL
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Extremely happy Went in was greeted immediately by Micheal Miller and my experience went very smooth from the test drive and financing where Jamie Stack met and excee Went in was greeted immediately by Micheal Miller and my experience went very smooth from the test drive and financing where Jamie Stack met and exceeded all of my expectations over all i am extremely happy with my visit start to finish! More
Happy experience and good results We were after a pre-owned SUV to tow our boat. Mike Miller helped us pick out the proper vehicle and tow package. Mike and his team worked out the bes We were after a pre-owned SUV to tow our boat. Mike Miller helped us pick out the proper vehicle and tow package. Mike and his team worked out the best financing for us. We drove off in our 2015 Expedition feeling good about our new vehicle and the deal we got at Jack Schmitt. More
Above and beyond service The atmosphere is very friendly. One of my brothers bought a truck from here 2 years ago and the salesman was Mike Miller. My mom leased a SUV last ye The atmosphere is very friendly. One of my brothers bought a truck from here 2 years ago and the salesman was Mike Miller. My mom leased a SUV last year and the salesman was Brad. When I went to the lot on Monday to look at vehicles, the person that happen to come out was Mike! That was some coincidence!! He was so helpful, patient, nice, informative and knowledgeable. He wasn't pushy and took the time to really focus on what I was looking for. The vehicle that matched what I wanted was in MO but got sold within hours. Mike didn't just throw up his hands, he found another vehicle that was nearly a perfect match with a few extras in Arkansas. Mike made sure I got my car within a weeks time. I live in Missouri but I will be going across the river to Jack Schmitt for my maintenance and referring all of my family, co-workers and friends to ask for Mike More
I am a repeat customer! I recently returned to this dealership to purchase my 4th vehicle since the 1990s and I will continue to return for service and purchase. During all I recently returned to this dealership to purchase my 4th vehicle since the 1990s and I will continue to return for service and purchase. During all those years we lived in other States and overseas and have Ford or Lincoln continuously. It is reassuring in the car buying process to see familiar names and faces. That is a plus in addition to good service response and timing. Good job, Jim Smith!!!!! More
Bought car and had great experience Never pushed to make a buy, very friendly and helpful, always available for questions after the sale and very interested in my interest and what I wan Never pushed to make a buy, very friendly and helpful, always available for questions after the sale and very interested in my interest and what I wanted in a vehicle. More
Not Happy! Went to dealer because it was close and we have had good service there before, but not this time! The horn on my wife's car for some reason just stopp Went to dealer because it was close and we have had good service there before, but not this time! The horn on my wife's car for some reason just stopped working. Never heard of this before on a car that is not that old. Dropped off car in morning and they called me with esstamate and fixed the car. When I went to pick up the car after looking at the bill thinking the price was a little high so I asked for the old horn back so I could test it out myself. The service writer went out to the shop came back and told me they threw it out in the trash and I was welcome to go out to dig through the dumpster to see if I could find it! 😡 More
Good Experience This was my first time purchasing from Jack Schmitt Ford Lincoln and overall I was very pleased. My salesman was Zhi "Z" Zhong and he was very knowled This was my first time purchasing from Jack Schmitt Ford Lincoln and overall I was very pleased. My salesman was Zhi "Z" Zhong and he was very knowledgeable about the vehicles I was looking for. After test driving a couple of vehicles, I found one I was pleased with. Z was very personable through the whole process and made purchasing the vehicle very comfortable. I would gladly come back and purchase another vehicle again if they can hit number on the vehicle as I am not an easy customer. Z made the whole experience really amazing. More
Salesman Great experience. Mike was great. Feel very good about the purchase. Fast and friendly dealership. I will recommend. The truck is great and the kids l Great experience. Mike was great. Feel very good about the purchase. Fast and friendly dealership. I will recommend. The truck is great and the kids love it More
Wonderful Experience Our experience at Jack Schmitt Ford in Collinsville was the best we've had at a car dealership to date. The staff is top notch. Our sales associate, M Our experience at Jack Schmitt Ford in Collinsville was the best we've had at a car dealership to date. The staff is top notch. Our sales associate, Mike Miller, did a bang up job finding us a really nice Ford Focus ST. The Customer Service Manager Jade Noll was very pleasant and professional, providing us with clear and concise information. The General Manager, Andrew Carr, helped us out a lot as well. Financing was quick yet thorough. Overall it was a very positive experience and my husband and I appreciate the level of service and professionalism we received throughout the entire process. Thank you Jack Schmidt of Collinsville! We are the proud owners of a sweet Ford Focus ST. More
2016 Cadillac MKX - Sales Rep Mike Miller This is our second purchase from sales rep, Mike. He does an excellent job of informing us about the vehicles, his attitude is great and all around g This is our second purchase from sales rep, Mike. He does an excellent job of informing us about the vehicles, his attitude is great and all around great person. He doesn't make you feel pressured and I feel he does everything he can to make our experience a memorable one. I have and will continue to persuade others to go see Mike. Thanks Mike Miller for everything you have done for the Bryan and Jeanne Null! It is very appreciated. More