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Jack Schmitt Ford

Collinsville, IL

4.4
565 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 565 reviews

January 05, 2017

Laurie was Great! Laurie did a great job in explaining the vehicle and worked for us in getting a great deal. Would recommend her to anyone looking for a new Ford/L More

by JakeK66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jade Noll, Laurie Osborne
Feb 07, 2017 -

Jack Schmitt Ford responded

JakeK66, Thanks for your business and for writing about Laurie! Our team is here to take care of you and your new vehicle any time you need us! -Andy Carr, General Manager

December 31, 2016

Chris Wheeler From making the test drive appointment to driving home with my new Jeep Compass, everything about my experience was excellent. Chris was an AWESOME pe More

by Allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Chris Wheeler
Feb 07, 2017 -

Jack Schmitt Ford responded

Allison, Thanks so much for taking the time to write about Chris and your experience here at Jack Schmitt Ford Lincoln. We are very fortunate to have people like Chris on our team who work hard to represent the dealership well and make sure our clients get the right vehicle and the best deal. If ever myself or my team may be of further assistance, please feel free to contact us! -Andy Carr, General Manager

More
December 26, 2016

Mike Miller is a tremendous salesperson. Is very knowledgeable and a pleasure to work with. I would highly recommend Mike to anyone looking for a new vehicle. More

by airforcepa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Michael Miller
Feb 08, 2017 -

Jack Schmitt Ford responded

airforcepa, Thanks so much for taking the time to write a review and for the kind words. I am very happy that your experience here was a good one! Myself and my entire team are here to help you if you ever need anything going forward. Please contact us! -Andy Carr, General Manager

December 19, 2016

Buying a used car I was able to look on their website and find the used car I wanted. There was good pictures available and lists of options. My husband called Jim Sm More

by cjames1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Ben Firnkes
Feb 08, 2017 -

Jack Schmitt Ford responded

cjames1967, Thank you so much for the kind review. We are so proud to have great people like Jim Smith and Ben Firnkes on our team helping our clients find the right vehicles and get the very best deals. Our newest vehicles have a lot of features and technology and we want to make sure our clients are comfortable using them and that they are taking full advantage of all of the things they can do. If we may ever be of assistance in that area, please feel free to contact us for any of your vehicle needs! Thanks again for the opportunity to earn your business. -Andy Carr, General Manager

More
December 15, 2016

Friendly, easy, done We came in with a car in mind, they had it, we got it. Salesman, Mike Miller was great! We received a good deal on the exact car we were looking for. More

by DNapes
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Michael Miller
Feb 09, 2017 -

Jack Schmitt Ford responded

DNapes, We want to thank you for taking the time to share your experience here on DealerRater and for the kind words. We are very happy to be able to provide you with the best deals and the best service. Our team is always here to take care of you! Thanks again for the kind words and for choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager

More
December 14, 2016

Great Experience Jake Whetsel was helpful courteous and very patient. Not at all a high pressure sale. Jamie in finance made the signing seamless. Also thanks to Be More

by Jwalt80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Jaime Stack, Jake Whetsel, Geoff Valdejo
Feb 09, 2017 -

Jack Schmitt Ford responded

JWalt80, Thanks so much for the opportunity to earn your business and for choosing Jack Schmitt Ford Lincoln. We are very happy to hear that your experience was pressure free and seamless, just as it should be! If we may ever be of assistance to you, please contact us. We hope to serve all of your vehicle needs going forward for many years to come! -Andy Carr, General Manager

More
December 12, 2016

Great Experience! Jack Schmitt Ford and Lincoln in Collinsville is a very nice facility with an accommodating and friendly staff. I was met promptly when I arrived, an More

by LJ3322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Chris Wheeler
December 10, 2016

Best Big Dealership Experience!!! From the moment I contacted the dealership and talked to the sales manager about my situation they worked nonstop to get me a deal on a car, they were More

by hercules9117
Recommend Dealer
Yes
Employees Worked With
Jade Noll, Laurie Osborne
December 03, 2016

Good Product, Good Delivery and Good People The young lady who helped us was by far the best salesperson who I have had to deal with in my past 50 years of buying vehicles. She went the full rou More

by ctmur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Laurie Osborne
December 03, 2016

Courteous, professional I did not come to the dealership expecting to buy. I was just price shopping. Laurie put me at ease answering all my questions, while treating me pr More

by Bev
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Paule, Geoff Valdejo, Laurie Osborne
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