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Jack Schmitt Ford

Collinsville, IL

4.4
565 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 565 reviews

February 15, 2017

Quick and easy! We went in, found a vehicle and bought it. No hassle, and no beating around the bush. Laurie was very nice and engaging us through the whole experienc More

by Hailey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben finkes (finance), Laurie Osborne
Jun 20, 2017 -

Jack Schmitt Ford responded

Congrats on the new Sierra Hailey! We look to provide the best dealership experience to every customer, every time. I'm glad to hear that Laurie was able to make your purchase enjoyable and we look forward to continuing to earn your business in the future. Don't forget to stop in for a free car wash anytime we're open! -Regards, Andy Carr, General Manager

February 11, 2017

Great service! We had an awesome experience at Jack Schmitt! Travis was great! He answered all of our questions, was very personable, and was not pushy at all. We we More

by Akstreet09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Travis Bricker
May 11, 2017 -

Jack Schmitt Ford responded

Akstreet09, Thank you so much for the kind words about Travis, Ben and our team. You will absolutely love that new Escape and we love when we can actually help someone get a newer, nicer vehicle and lower their payment! If I may ever personally be of assistance to you please feel free to reach out! -Andy Carr, General Manager

February 08, 2017

Wonderful Transaction! Everyone at the dealership was extremely helpful in getting my deal done. I would like to give kudos to Laurie Hinton. Not only was she incredibly fri More

by Dredi'smom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Laurie Osborne
Feb 08, 2017 -

Jack Schmitt Ford responded

Dredi'smom, We are so pleased to hear your review of Laurie and our team. We are also very happy that we could make your experience here a positive one! We appreciate the opportunity to earn your trust and your business and we hope to be your "car people" for many years to come. If ever Laurie, myself or anyone on my team may be of assistance to you please give us a call! -Andy Carr, General Manager

February 01, 2017

Great Deals and Excellent Customer Service at Jack Schmitt Thanks to Laurie Hinton (Internet Sales/Sales Professional), I was able to get a great deal on a new Ford Mustang. She was very helpful, professional More

by Ford Mustang GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Carr, Jaime Stack, Laurie Osborne, Chris Wheeler
Feb 06, 2017 -

Jack Schmitt Ford responded

Ford Mustang GT, What an awesome vehicle you got there! We really appreciate you giving us the opportunity to earn your business on the vehicle and the fact that we know you drove right past our competitor in order to do so. Our job just begins when you take delivery of your new vehicle. We are committed to providing you with the very highest levels of service when your vehicle needs it. If ever myself or Laurie can ever be of assistance to you, please contact us here at the dealership. Thanks again for choosing Jack Schmitt Ford Lincoln and congrats to you on the new Mustang! -Andy Carr, General Manager

January 28, 2017

2nd Car Purchase from Jack Schmitt Ford This is the second purchase i have made from this dealership and both times i was extremely satisfied. The dealership worked with us to find the exact More

by cnewgent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith
Feb 06, 2017 -

Jack Schmitt Ford responded

cnewgent, Thanks so much for the kind words and for doing business with the team here at Jack Schmitt Ford Lincoln. We are very proud to have Jim Smith serving our clients and we know he and the team will take great care of you. We are also pleased that you found our new approach to vehicle pricing to be fair and up front. This is car buying the way we intended it! If I may ever personally be of assistance, please feel free to contact my office. -Andy Carr, General Manager

January 25, 2017

Laurie Hinton and Jaime are awesome!!! The service here is amazing. Laurie listened to my needs and she found a car that met them all and then some. Jaime made several promises to my parent More

by taembry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Feb 06, 2017 -

Jack Schmitt Ford responded

taembry, We are so pleased to read about your experience. We are very proud to have professionals like Jaime and Laurie on our team making sure that our clients get the best vehicles and the best deals. It means a lot to us that your parents think enough of us to make the trip from Chicago. Please have them reach out to us and we will make sure to make it worth the trip for them! Thanks so much for your business and for the kind words! -Andy Carr, General Manager

January 14, 2017

My car purchase My experience with this company was very pleasant, I had a very good experience with Laurie Hinton very friendly and made my experience seamless and f More

by Wayne M. Key
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Feb 07, 2017 -

Jack Schmitt Ford responded

Wayne M. Key, Thank you so much for taking the time to write a kind review. We are pleased to hear that your experience was a good one. We are so proud to have team members like Laurie representing the dealership and we are always here to take care of you no matter what your vehicle needs become in the future. If there is ever anything that myself or my team here at Jack Schmitt Ford Lincoln can do to assist, please feel free to contact us. Thanks again for choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager

January 13, 2017

Purchase of 2016 Ford Edge The visit was a very positive experience and the salesman, Mike Miller, was excellent in his sales techniques. He was very well prepared in anticipat More

by robertson, car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 07, 2017 -

Jack Schmitt Ford responded

robertson, car buyer, So pleased to read your review and see that you had a good experience with your new Ford Edge. We are also getting tremendous reviews from folks who own the new, redesigned Ford Edge and we are anxious to hear what you think of the vehicle. Our team is always here to take care of you and any needs that you may have going forward. Thanks again for choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager

January 11, 2017

Lincoln MKX Purchase Knew what I wanted when I came to the dealership, didn't try to sell me extra unnecessary things, Laurie was overall very nice and helpful in answerin More

by mmedart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Feb 07, 2017 -

Jack Schmitt Ford responded

mmedart, We are so pleased to hear that you are happy with Laurie and the process at our dealership. Car buying is enough pressure without added pressure from sales people and we believe that being helpful, providing information and covering options is the best way to earn trust and thrive as a business. We are so thankful for the opportunity to assist you and we are happy that things went smoothly for you. If ever myself or a member of our team can be of assistance, please feel free to contact us! Enjoy that new MKX! What a beautiful vehicle!! -Andy Carr, General Manager.

January 10, 2017

F150 Purchase Team was very helpful for the purchase of my F150. I came in knowing what I wanted and they were able to accommodate me with little to no issue. More

by James Dolson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Feb 07, 2017 -

Jack Schmitt Ford responded

James Dolson, Thanks so much for taking the time to write a review about your experience here. You are absolutely going to love your F-150! The reviews of the new Military Grade Aluminum are outstanding. Power and efficiency like never before in a truck. We realize that you had many choices in where to purchase your new vehicle and we are thankful for the opportunity to earn your business. If ever myself or our team can be of any assistance to you, please feel free to reach out! Congratulations! -Andy Carr, General Manager

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