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Jack Schmitt Ford
Collinsville, IL
565 Reviews
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Showing 565 reviews
June 28, 2017
fair price, but watch for "tricks on warranty and loan terms Ben Firnkes in finance said we could extend the 3year 36000mi warranty to 10year 100000mi, while signing papers we noticed it was not a Ford warranty Ben Firnkes in finance said we could extend the 3year 36000mi warranty to 10year 100000mi, while signing papers we noticed it was not a Ford warranty (we felt missled), also we were comparing to another dealer with same down payment and 60mo. loan, Ben's payments were cheaper (while signing loan papers WE noticed that the loan was for a longer term) it just reinforced the "car salesman " stereotype. Also salesman Chris Wheeler was to install a spoiler and get me splash guards at dealer cost,( no cost to dealer just a perk for me). The spoiler was a fair price and looks great but he tried to sell me splash guards at retail price( i checked with another dealer about dealer cost). Chris' excuse was that Sales, Parts, and Service are all seperate businesses and that is what his parts man was charging him. I don't care about there business set up i just know every door i walked through said JACK SCHMITT FORD/LINCOLN, "the DEALER". So i went to my local Ford dealer and ordered splash guards at full price from them. We love the car and paid a fair price, but the "experience" could have been better. More
by red16taurus
Employees Worked With
Ben Firnkes, Chris Wheeler
June 27, 2017
Travis was the best! Yesterday I was a bummed out owner of a 2009 Chevy Aveo. Today, thanks to Travis Bricker I am the proud owner of a 2014 Ford Escape. When I initially Yesterday I was a bummed out owner of a 2009 Chevy Aveo. Today, thanks to Travis Bricker I am the proud owner of a 2014 Ford Escape. When I initially called Jack Schmitt I informed the gentleman on the other side that I have walked away from 4 other dealerships in St. Louis and refuse to work with anyone who was pushy, impatient, or rude. The gentleman introduced himself as Travis and assured me he was patient, no pressure, and certainly not rude. I am delighted to say that he was true to his word. I will happily recommend any friends and family to Travis and the Jack Schmitt family. More
by Katie Dean
Employees Worked With
Travis Bricker
June 26, 2017
Very satisfied!!! Got the truck I've been wanting!! Experience was great...would definitely recommend this dealership...love my truck!! Have already told many people to head that way! Thanks for all th Experience was great...would definitely recommend this dealership...love my truck!! Have already told many people to head that way! Thanks for all the help Nick!! More
by Elaine Hearring
Employees Worked With
Nick Karateew
June 24, 2017
Feels Like I Finally got my DreamCar!! This was an easy and amazing experience! I am made to feel that I can be difficult at times for wanting what I want. Not this time. JR and the rest of This was an easy and amazing experience! I am made to feel that I can be difficult at times for wanting what I want. Not this time. JR and the rest of the team took excellent care of me and I finally drove away feeling as if I left nothing behind. More
by sprngbrd32
Employees Worked With
Jim and Laurie, Jade Noll, Jaime Stack, John Reilly
June 22, 2017
Great Service My salesman, John Reilly, was the best! He was very nice and sociable. He answered any question I had, and was very informative about the vehicle I wa My salesman, John Reilly, was the best! He was very nice and sociable. He answered any question I had, and was very informative about the vehicle I was purchasing. He also helped me move my junk from my old car to the new one. The finance guy was cool too. He made sure I was getting the best financing for my situation. If you've wasted your time and money somewhere else, you obviously don't know Jack Schmitt! More
by Deon KG
Employees Worked With
Jaime Stack, John Reilly
June 20, 2017
Awesome Job! It was easy working with everyone at the dealership. I didn't get haggled, chased around or anything. They helped to answer all the questions we had It was easy working with everyone at the dealership. I didn't get haggled, chased around or anything. They helped to answer all the questions we had, and made the sale a painless experience. Great job Travis and Jaime!! The Lacy's More
by Happy Day
Employees Worked With
Jaime Stack, Travis Bricker
June 17, 2017
Super service Great service from Nick. He listen to our needs and addressed them in a courteous and professional manner. He was prompt and very detail. In addition, Great service from Nick. He listen to our needs and addressed them in a courteous and professional manner. He was prompt and very detail. In addition, the Finance manager was very good. More
by Me9999
Employees Worked With
Nick Karateew
June 16, 2017
Good Old Fashioned Customer Service Looking to purchase a new vehicle? Come to Jack Schmitt Ford to receive Great customer service, competitive pricing, and a huge inventory to choose fr Looking to purchase a new vehicle? Come to Jack Schmitt Ford to receive Great customer service, competitive pricing, and a huge inventory to choose from. You'll drive away with your dream vehicle knowing that you got good service, a great price, and the promise of continued service for as long as you own your vehicle. Don't go anywhere else until you've checked out Jack Schmitt Ford, Collinsville, Illinois! Be sure to ask for Nick Karateew. More
by Satisfied Customer
Employees Worked With
Nick, Karateew, Nick Karateew
June 14, 2017
Awesome Customer Service Drew Frueh is a product specialist at this dealership and he was amazing to work with! I truly recommend this dealership because of him. We made a ver Drew Frueh is a product specialist at this dealership and he was amazing to work with! I truly recommend this dealership because of him. We made a very large purchase and his knowledge and friendliness really put us at ease before pulling off that lot. in our new F 350!!!! More
by Trishlay1718
Employees Worked With
Drew Frueh
June 14, 2017
Fantastic Experience Best car buying experience Ive ever had. Highly recommend this dealership to anyone looking for a new or used vehicle. JR was fantastic and the Genera Best car buying experience Ive ever had. Highly recommend this dealership to anyone looking for a new or used vehicle. JR was fantastic and the General Manager is top notch as well. More
by Bill C.
Employees Worked With
Andy Carr, John Reilly
