Jack Schmitt Ford
Collinsville, IL
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Awesome! From the beginning everyone was patient and not pushy at all. Found us the perfect car at a great price ! They work as a team! From the beginning everyone was patient and not pushy at all. Found us the perfect car at a great price ! They work as a team! More
Helpful & Accommodating Nick Karateew helped me find the right vehicle. He went the extra mile to help me get a hitch put on. He also took time to explain how the features o Nick Karateew helped me find the right vehicle. He went the extra mile to help me get a hitch put on. He also took time to explain how the features on the car worked. Thank you! More
Very friendly and helpful at every step of the way Great staff that is very knowledgeable in their trade. Not pushy or overbearing like some dealers and salesmen at other shops. Great selection of Great staff that is very knowledgeable in their trade. Not pushy or overbearing like some dealers and salesmen at other shops. Great selection of cars and trucks too. More
Long time owner This visit was caused by a broken side mirror. The Parts Dept. was quick, friendly and walked me through the ordering as well as interfacing with the This visit was caused by a broken side mirror. The Parts Dept. was quick, friendly and walked me through the ordering as well as interfacing with the Service Deot to arrange the installation. Brad was able to get me scheduled within two days to avoid my having to go on a trip with a broken mirror. I have always had a celkent service and this occasion was no exception. Thank you! More
just the best Laurie Hinton and the staff are just the best, absolutely wonderful. They go out of there way for their customers, they explain everything that they a Laurie Hinton and the staff are just the best, absolutely wonderful. They go out of there way for their customers, they explain everything that they are going to do, and they are absolutely honest with the work that needs to b done. I would recommend Schmitt always. More
New car purchase I had never been to this dealership befor. They treat you like family.There where some imperfections on my new car. Chris went out of his way to get t I had never been to this dealership befor. They treat you like family.There where some imperfections on my new car. Chris went out of his way to get them corrected. Even gave me a brand new car as a loaner not some beat up piece of crap to drive around in. They gave me a good deal on my trade in and have called to check on me to make sure everything is going well with my car and make sure I'm happy with it. Besides getting a better price on the new car then any place around. I researched vehicles on the internet befor I went and spoke with them. The price on the internet was the price on the car. Lowest price guarantee. I live 80 miles from the dealership.Well worth the drive. I've already recommended them to some friends that are looking for a new vehicle at the best price. Save the one $10,000 same as me. Try and find a better price or friendlier salesperson. Chris is awesome. More
Pleasant! I knew what I wanted to look at. I was shown the car and the salesman, Chris, was very aware of my time as well as my needs. I told him what I wante I knew what I wanted to look at. I was shown the car and the salesman, Chris, was very aware of my time as well as my needs. I told him what I wanted to pay and also what I needed for my trade in. I was not made to sit and wait long while my car was driven and trade in value was given. I was very pleased with the friendliness as well as professionalism of the entire staff. More
Sales associate was very knowledgeable and helpful Dealership was great to work with. Our sales associate, Laurie was extremely helpful, knowledgeable and great to work with. We've purchased multiple c Dealership was great to work with. Our sales associate, Laurie was extremely helpful, knowledgeable and great to work with. We've purchased multiple cars in the past at different dealerships and have ways had bad experiences. Not with Ford in collinsville, it was the best vehicle buying experience we've had and will buy again from them in the future. More
Laurie was very professional and kind helpful I always shop in St Louis for my new vehicles but found out shopping in Illinois and Jack Smith the prices were just as good I always shop in St Louis for my new vehicles but found out shopping in Illinois and Jack Smith the prices were just as good More
Good experience My husband and I were very pleased with our salesman Chris Wheeler. He made us feel very comfortable and " at home" during our visit. And he didn't sc My husband and I were very pleased with our salesman Chris Wheeler. He made us feel very comfortable and " at home" during our visit. And he didn't scare easy during my test drive😆 More