Jack Schmitt Ford

Alex Garcia and Gary the finance guy at Tri-Ford in Collinsville did a great job for me. Collinsville did a great job for me. More

NICE PEOPLE TO WORK WITH; DEALERSHIP IS CLEAN AND EFFICIENT. I FEEL CONFIDENT WHEN I HAVE MY CAR SERVICED HERE EFFICIENT. I FEEL CONFIDENT WHEN I HAVE MY CAR SERVICED HERE More

I had an appointment set for 8:00am. I requested a couple of recall fixes and an oil change. One recall was a programming change, the other recall was for a heat shield bracket. I also a I requested a couple of recall fixes and an oil change. One recall was a programming change, the other recall was for a heat shield bracket. I also asked for three tie-down cleats to be installed in the truck’s box link. Over eight (8) hours later, I got a call it was done. Except for the box-link cleats. 8 hours for a programming fix, a heat shield check, and an oil change. That seems to me to be a REALLY long time especially given the fact I scheduled the service nearly two weeks in advance. I am very fortunate I have had the option of not having to wait in the waiting room while the work was done. More

The Ford dealership in Collinsville, IL is always so pleasant to work with. They accommodate to fit your schedule and always call before performing a service that may be needed. They always take care of pleasant to work with. They accommodate to fit your schedule and always call before performing a service that may be needed. They always take care of me. More

Jack Schmidt Ford made ordering & purchasing a vehicle both easy & efficient. The service was great from order through delivery! both easy & efficient. The service was great from order through delivery! More

Great service. Get you in and out quickly. Repaired my van and gave me a recommendation to change my brakes. Great advice. Get you in and out quickly. Repaired my van and gave me a recommendation to change my brakes. Great advice. More

Nick K. our salesman was fantastic! He was warm and accommodating. We started feeling uncomfortable when we were dealing with the finance manager. Since w our salesman was fantastic! He was warm and accommodating. We started feeling uncomfortable when we were dealing with the finance manager. Since we had all of our accounts frozen, it took time to work through each institution he was checking for the best finance rate. When the papers were signed and it came to the portion of selling us the extended warranty was when he became rude and it was like a ice curtain had dropped in the room. I will never deal with him again. More

My experience has always been honest and straightforward. Work is done in a timely manner. Service has always been extremely helpful Work is done in a timely manner. Service has always been extremely helpful More

I was greeted by a friendly and cooperative representative. The service thereafter was of the highest quality. The Edge was serviced in a very professional and when I was notified she was fin representative. The service thereafter was of the highest quality. The Edge was serviced in a very professional and when I was notified she was finished, I also received another Wow! she is washed and looking quite beautiful. Thank you. More