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Jack Schmitt Ford

Collinsville, IL

4.4
565 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 565 reviews

August 15, 2017

Traveled 5 1/2 hours to buy from Jackschmitt ford . Purchased a 2017 Ford Expedition EL , best price , very professional and friendly service. I would definitely recommend doing business with this deale More

by Newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Jaime Stack
Aug 17, 2017 -

Jack Schmitt Ford responded

Congratulations on your 2017 Expedition EL! It's a beautiful SUV that I'm sure you'll enjoy for years to come. I'm glad that Jim was great to work with and we absolutely appreciate you giving us the opportunity to earn your business, especially with you traveling so far for us. We pride ourselves on providing great experiences every time. If you ever have any questions please do not hesitate to give us a call, and we look forward to earning your business again in the future. -Regards, Andy Carr, General Manager

August 14, 2017

Great buying experience Good experience ...no pressure to buy and the best feeling when buying a car is leaving without feeling you have been taken advantage of! Pleasure doi More

by Sancho85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
Aug 17, 2017 -

Jack Schmitt Ford responded

Sancho85, We definitely agree that the best feeling when buying a car is leaving without feeling like you've been taken advantage of. Our team never relies on pressure tactics or pushing someone towards a vehicle. We know that customer service is vital to our business and always make sure that our customers are well taken care of before, during, and after the point of sale. Please do not hesitate to let us know if there is anything we can assist with in the future. -Regards, Andy Carr, General Manager

August 14, 2017

Very Helpful John was very helpful with me and buying my first car. He even took time to show me all the bells and whistles of my new car and helped me set my phon More

by Kimeey15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Reilly
Aug 17, 2017 -

Jack Schmitt Ford responded

Kimeey15, Congratulations on your first purchase!! I'm so glad to hear that John was very helpful during your first car purchase. Being a first time buyer can be a scary thing, and my team works to provide the best experience possible for all of our customers. Please do not hesitate to contact John or any member of our team if you ever have questions or need something we can assist with. -Regards, Andy Carr, General Manager

August 11, 2017

we recommend! Chris Wheeler at Jack Schmidt Ford was extremely pleasant to work with. He went above and beyond in the details of purchasing our car. We would highl More

by CBook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheeler
Aug 17, 2017 -

Jack Schmitt Ford responded

CBook, Thank you for taking the time to speak about your experience with our team. I'm glad to hear that Chris was extremely pleasant to work with. We strive to make sure every customer has the best experience possible with us and it sounds like your visit was no exception. We absolutely appreciate you giving us the opportunity to earn your business and we'll continue to provide excellent service for the future. -Regards, Andy Carr, General Manager

August 10, 2017

Great Service! Right from the start, when we walked in it was great! Roy got us started with finding the truck we came to see. Roy was very nice and helpful. Chris More

by fergie64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Chris Wheeler, Roy Roach
Aug 10, 2017 -

Jack Schmitt Ford responded

Fergie64, Thank you so much for sharing your experience here! We always appreciate when customers take the time to let others know what kind of dealership we are from the customer standpoint. I'm so glad to hear that Roy, Chris, and Jaime were all great to work with in their varying roles. Our team prides itself on creating a one-of-a-kind experience for each customer with an emphasis on customer service. Please do not hesitate to let us know if there is anything we can assist you with in the future. -Regards, Andy Carr, General Manager

August 09, 2017

Replacement in a hurry! Our 3 month old minivan was totaled ! We were fine but needed another one quickly. Surprisely, Jack Schmitt had a pre-owned 2017 of our Same car! They More

by Minivanmom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
Aug 09, 2017 -

Jack Schmitt Ford responded

Minivanmom, We're so glad to hear that your son was okay and that we were able to help get your family back on the road! We work to make sure every customer has great experience here with us and that we do our best to find the perfect vehicle for you. Don't forget to stop by anytime our Sales department is open for your free car washes for life! -Regards, Andy Carr, General Manager

August 09, 2017

Very helpful and friendly Very friendly location, very easy to work with. Informative and helpful. All employees I dealt with were nice and helped make the process both quick a More

by Huelsmann123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wheeler
Aug 10, 2017 -

Jack Schmitt Ford responded

Huelsmann123, Thank you so much for taking the time to speak about your experience here at the dealership! We always work to make sure each customer has a positive lasting experience with us. Please do not hesitate to let us know if there is anything we can assist you with in the future. -Regards, Andy Carr, General Manager

August 09, 2017

Easy Car Search Everyone was friendly and Nick made it easy to make my decision to buy a car! I would recommend this dealership to friends any time. More

by Bgee3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
Aug 10, 2017 -

Jack Schmitt Ford responded

Bgee3, Congratulations on your Hyundai Accent!! I'm so glad to hear that Nick was great to work with and make your vehicle purchase decision easy. We pride ourselves on giving customers a great experience every time. Don't forget to stop by anytime for your free car washes for life! -Regards, Andy Carr, General Manager

August 07, 2017

Short sweet and excellent Phenomenal service. HIGHLY recommend! They made the process very simple and were very friendly and informative about everything. I chose here over com More

by obettasso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Travis Bricker
Aug 08, 2017 -

Jack Schmitt Ford responded

obettasso, Congratulations on your Jeep!! I'm so glad to hear that you highly recommend our team! We try to make things as simple and enjoyable as possible for our customers. Buying a vehicle can be stressful and we work to take away any of the stressors. Please do not hesitate to let us know if there is anything we can assist you with in the future. -Regards, Andy Carr, General Manager

August 06, 2017

buying a vehicle Excellent, very professional. Worked with us on everything. Tried to meet us on all our expectations. Treated us very well. Friendly and very helpful More

by Rmaxwe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Aug 08, 2017 -

Jack Schmitt Ford responded

Rmaxwe, Thank you for sharing your experience here at the dealership! I'm glad to hear that Laurie was excellent and very professional. My team constantly works to provide a great experience to our customers and we're willing to be flexible to meet their needs as well. Feel free to stop by anytime the Sales department is open for your free car washes for life as well! -Regards, Andy Carr, General Manager

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