Jack Schmitt Ford

Amazing salesman/Staff all friendly. We went to a few dealerships before Jack Schmitts a salesman Roy Roach greeted us. He was very social and very knowledgeable about all of our question We went to a few dealerships before Jack Schmitts a salesman Roy Roach greeted us. He was very social and very knowledgeable about all of our questions. We went for a test drive and were not pressured in any way. We wanted a color that they did not have. They said they would get it for us and they did. Now we own a new Ford Focus. Thanks Roy/Jack and Company. More

Worthy of Repeat Business I am a repeat customer and Jack Schmitt Ford Lincoln and was highly satisfied with my first experience so I came back a second time. I have to say tha I am a repeat customer and Jack Schmitt Ford Lincoln and was highly satisfied with my first experience so I came back a second time. I have to say that I think they've gotten even better since my last visit which I wouldn't have thought was possible! John Reilly made the process about as simple as it could be. He listened to what I wanted from my new vehicle and found the exact fit almost immediately. When I arrived to pick it up the process was easy and went more quickly than anticipated. The ease of transfer from working with John to the finance manager was seamless. When I completed that step Andy Carr, the manager, was there to thank me for my business and my vehicle was right outside ready to go. I highly recommend this dealership! More

Service Took my Fusion in for an unknown noise coming from the front right wheel. They were able to find the problem and remove the small rock causing the no Took my Fusion in for an unknown noise coming from the front right wheel. They were able to find the problem and remove the small rock causing the noise. They promptly called me and provided me with my freshly washed car. More

Future Customer Visited Jack Schmitt Ford Lincoln last week & I have to say even though I didn't purchase a car I honestly thought it was a pleasant experience. I no Visited Jack Schmitt Ford Lincoln last week & I have to say even though I didn't purchase a car I honestly thought it was a pleasant experience. I not only felt like I made a few friends I enjoyed the time I spent there thanks to Roys professionalism, & Knowledge, Jims hospitality, & Geoffs patience & willingness to try to help me get into the car I wanted. This was the first time I drove out to Collinsvile, its a good 50 minute drive from my home, I have no regrets & would do it again! Thanks, Joe More

Awesome service! I had a very pleasant experience dealing with Jack Schmitt Ford Lincoln. Laurie Osborne was extremely kind and professional! Thank you for helping me I had a very pleasant experience dealing with Jack Schmitt Ford Lincoln. Laurie Osborne was extremely kind and professional! Thank you for helping me buy my first car! I'm really loving it! More

Great experience with no pressure to buy My wife and I purchased a Ford Escape on 9-23-17 from Roy of the Jack Schmitt dealership in Collinsville, IL. The overall experience was excellent an My wife and I purchased a Ford Escape on 9-23-17 from Roy of the Jack Schmitt dealership in Collinsville, IL. The overall experience was excellent and there was no pressure to buy which I appreciate very much. Roy was very knowledgeable of the vehicle that we were interested in and made us feel at ease. Initially, I wasn`t for sure if I would be able to purchase a vehicle due to the fact I still owed on my Jeep Patriot; however, that was not a problem. Roy sat down with us and did a step by step analysis to ensure that we would be able to meet our budget. The most surprising part is when my wife and I went into the financial office to close the deal. This is where I had my guard up because it always seems to escalate with added features or programs but this didn`t happen!!! The closer "Ben" was wonderful and only gave us what we asked for. I know some of you wont believe this but we actually paid less than I thought we would. Ben found a couple of incentive programs and we were pleasantly surprised. I`m 48 years old and have never walked out of a dealership with that completely satisfied feeling but it happened yesterday. I would recommend Roy to anyone who is planning on purchasing a new car and Jack Schmitt in Collinsville for anyone who is looking to be treated and respected like a valued customer!!! More

Brand new mustang gt 2 awesome salesman at an awesome dealership. You do know how to take care of your customers. Our experience was so relaxing and comfortable. Thanks t 2 awesome salesman at an awesome dealership. You do know how to take care of your customers. Our experience was so relaxing and comfortable. Thanks to John and Chris for an wonderful experience. Thank you Wes and Sandy Dugan More

Very helpful! I have now worked with Dan Nunn two times and both have been great. The most recent time was on 9/19/17 and in additional to my normal service, I ask I have now worked with Dan Nunn two times and both have been great. The most recent time was on 9/19/17 and in additional to my normal service, I asked about tire prices. He took time to go through tire options and explain in detail the cost and pros and cons of each. He printed out information to take with me and was not pushy in trying to get me to buy. He also seems to really know what he is talking about, which is a big deal to me - I do not like feeling like I know more than the service advisor does! More

Excellent service all the way around! From the time I called about a certain car, to the follow-up after purchase, Nick was extremely kind and professional. Not at all your stereotypical c From the time I called about a certain car, to the follow-up after purchase, Nick was extremely kind and professional. Not at all your stereotypical car salesman. Not only did I get an incredible deal on a car, but Ben in the management dept. was able to get a lending rate that was below the lowest I had found. I get free carwashes for life, 2 oil changes and tire rotation. So very happy with the service and the new car. More

Good! Good customer service! I contacted with the dealership when I initially seen the car online I wanted and Travis made sure I was the first one to see t Good customer service! I contacted with the dealership when I initially seen the car online I wanted and Travis made sure I was the first one to see the vehicle! Travis was very thorough and personable throughout the process. More