Jack Schmitt Ford
Collinsville, IL
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Great Experience Nick Karateew was awesome. He is very knowledgeable and easy to talk with. He took great care of me and handled everything professionally and I woul Nick Karateew was awesome. He is very knowledgeable and easy to talk with. He took great care of me and handled everything professionally and I would highly recommend going to see him for all your future vehicle purchases. The finance manager is fantastic also. More
Glad I came here first I recently had to total out my first car after an accident and I was in need of a new one. I'm glad Laurie noticed me and my mother on the lot first b I recently had to total out my first car after an accident and I was in need of a new one. I'm glad Laurie noticed me and my mother on the lot first because I couldn't ask for better service! She was friendly, knowledgeable, and everything you could ask for in customer service. I'll definelty be recommending this dealership to anyone looking for a car in the future because of her! More
A friend for life This is hard to do in just 25 words. The experience was above professional. Roy Roach and the finance lady has become family to mine.. This is hard to do in just 25 words. The experience was above professional. Roy Roach and the finance lady has become family to mine.. More
Awesome job Nick! We are extremely happy with our new car!! With Nick Karateew’s sales professionalism and Jaime’s financial expertise, the “buying process” was relativ We are extremely happy with our new car!! With Nick Karateew’s sales professionalism and Jaime’s financial expertise, the “buying process” was relatively quick. After the purchase, Nick patiently walked us through all the options (which are many) on our new car. More
GREAT! Fixed right first time . All when as expected. Fair prices great people to work with you cant go wrong with this dealership! I also have a Lincoln Fixed right first time . All when as expected. Fair prices great people to work with you cant go wrong with this dealership! I also have a Lincoln MKX I get serviced there . More
Pleasant and Professional Working with our salesman, Justin, was pleasant and professional. Justin was very patient with us as we made up our mind to go through with the deal. Working with our salesman, Justin, was pleasant and professional. Justin was very patient with us as we made up our mind to go through with the deal. He was also very knowledgeable and patient in explaining all the options in our new purchase. We are very happy with our purchase of a 2017 Ford Edge and extremely happy with our purchase experience. More
Smooth Road To My First H3 Didn't see the car in person until i bought it! A friend of mine drove it and said it was great! Between reviewing their website and speaking with R Didn't see the car in person until i bought it! A friend of mine drove it and said it was great! Between reviewing their website and speaking with Roy several times I had the confidence to buy without even driving it myself! And can't say enough about how easy Jaime made the paperwork process! Excellent overall experience and very greatful for how I was treated!!! Drove 2 1/2 hours one way to get the vehicle and would do it again! Thanks again Roy! More
Excellent customer service My MKX recently had a major repair and Dan laid out the options in a logical manner and gave. me time to make the decision. He also offered a loaner v My MKX recently had a major repair and Dan laid out the options in a logical manner and gave. me time to make the decision. He also offered a loaner vehicle similar to mine while the repair was being done. I just brought it back for an oil change and to check out a noise that the vehicle was making. Dan and Bud made sure I had a ride to an appointment I had scheduled and had the car ready to go when I returned. Very happy with my experience with the service department. More
Awesome dealership!!! Roy was great.I have no complaints. he kept the whole experience fun and light hearted. Straight shooters no xx like you get at most other car lots. C Roy was great.I have no complaints. he kept the whole experience fun and light hearted. Straight shooters no xx like you get at most other car lots. Can’t say enough good! Thanks guys. More
Great Service, Helpful and Friendly Staff Had a great experience! Especially being my first car purchase. Nick was great, and had all the answers we needed. Staff helped to move the process in Had a great experience! Especially being my first car purchase. Nick was great, and had all the answers we needed. Staff helped to move the process in a timely manner, and did not feel pressured in any way. The car was exactly what I was looking for and it came at an excellent price. More