Jack Schmitt Ford

I bought a new Explorer back in December and my experience with my salesman Alex Garcia was awesome. I actually stopped by while in another new Explorer from a local competitor. Alex and his his experience with my salesman Alex Garcia was awesome. I actually stopped by while in another new Explorer from a local competitor. Alex and his his Sales manager, John Reilly, quickly with no hassles gave me their best deal. The other dealership could not even come close to beating it. Alex and John were awesome to deal with and I would recommend them to anyone looking for a great deal with no hassles and with no pressure!!! Alex has been easy to get a hold of and always gets right back with me with any issues I have had. Thanks guys!! Joey Westfall More

I have worked with jen in the service department before and also this week. She has been incredible to work with. They found additional issues besides the sound I was hearing and took care of it all. They and also this week. She has been incredible to work with. They found additional issues besides the sound I was hearing and took care of it all. They kept me informed on what was going on n when to expect my vehicle back. Always nice n easy to work with. Jen deserves a raise in my book. More

Jack Schmitt Ford Lincoln has no consideration for your time. I made an appointment at 10a on Sat for 1:30 PM the same day. When I showed up to the dealership I met with Kaylin and told her I was there for time. I made an appointment at 10a on Sat for 1:30 PM the same day. When I showed up to the dealership I met with Kaylin and told her I was there for my 1:30 appointment. She said “oh somebody’s looking at the truck right now”, acting as if they just stopped by. I was taken back to the garage where a couple were already in the truck. The guy who was going to test drive it had to go to his car to get his license. After awkwardly standing there for a few minutes waiting on the salesman, I told them I was just going to leave. On the way out I talked to the guy who was looking at the truck and it turned out he also had a 1:30p appointment to see the same truck. Jack Schmitt waisted two hours of my day without even as much as an apology. I guess double booking appointments is their way of putting pressure on buyers. Thanks for nothing. More

Great customer-first dealership Most important things that I look for in a dealership: 1. Respectful of me, my time, and my budget. 2. No pushing vehicles on me. 3. Open to t Most important things that I look for in a dealership: 1. Respectful of me, my time, and my budget. 2. No pushing vehicles on me. 3. Open to test driving any car, not just the kind they sell new. 4. Allows ample time to think about a potential car. 5. Good employees that are good people. We bought a used Hyundai Santa Fe from Jack Schmitt. My wife and I test drove probably 6 different makes of vehicles that day, including a Ford, and she fell in love with the Hyundai (second car she drove). There was no trying to get us to buy a new Ford, nor was there any pushing for the more expensive vehicle. Their sales process is simple and straight forward. They discount their cars quite a bit and they tend to be well under the KBB value. We worked with Scott and he isn't on the list of employees, but he was a real go-getter and made the test driving process easy. We finished up the deal with Nick the next day and he was good too. No complaints, only good experiences at this dealer! More

THIS DEALERSHIP IS AWFUL Jack Schmidt is probably the worst card dealership I have ever dealt with in 30 years. The price on internet is not the price you pay. Be prepared a Jack Schmidt is probably the worst card dealership I have ever dealt with in 30 years. The price on internet is not the price you pay. Be prepared as they add things on that I have never heard of. The only legit extra charge is the docs fees which most dealers charge for- everything else is dealer add ons which should already be in the pricing. Then their financing is crap as well. If you don't finance with them for at least 6 months on their used cars they jack the asking price for the car up again by an additional $1000 and their interest rate is really high. They also advertised a no payment for 90 days on that specific car but the finance guy said he could not help with that and avoided answering questions around it like the plague. My son was dead set on the car as it was the specific car he wanted and he had been looking for. I told him to walk away and go deal with a more legit car company but he ended paying all the extra fees and going with the high interest rate which after 6 months we will absolutely refinance somewhere else. I will never set foot on their lot again - as I have NO RESPECT at all with how they do business. More

Bought a used truck in late February. Sales person seemed nice. Issues with the tires came up in March. The used car sales manager didn't want to make it good. Very rude to talk with. The new tires th seemed nice. Issues with the tires came up in March. The used car sales manager didn't want to make it good. Very rude to talk with. The new tires that I was told were already worn with plugs to stop leaks. This was the 3rd vehicle purchased there and my last one. Misled and they would not correct without me paying half. Also 30 days after purchase still was getting calls from 3rd party sales team. Not happy with the dealership at all. More

Chris Wheeler made the car buying experience so painless. As a woman, I felt very comfortable going by myself on a test drive with him. We love our new-to-us 2017 GMC Sierra Denali. I would buy from Chris ag As a woman, I felt very comfortable going by myself on a test drive with him. We love our new-to-us 2017 GMC Sierra Denali. I would buy from Chris again. More

Great Experience JaVon McBride was a pleasure to work with. From the start of our visit, we were treated well with no sense that we were being mislead in any way. Pric JaVon McBride was a pleasure to work with. From the start of our visit, we were treated well with no sense that we were being mislead in any way. Pricing was aggressive. This solid experience continued all the way through finance. If you want somebody who is easy to work with and talks straight, ask for JaVon. More

Will be back when we are ready to buy again! We walked in the door already frustrated by another dealership in the area and were immediately greeted by the smiling face of Nick. He quickly assess We walked in the door already frustrated by another dealership in the area and were immediately greeted by the smiling face of Nick. He quickly assessed our needs and directed us to an amazing deal. After taking a test drive and falling in love, we asked if we could wait till the next day and were quickly informed that we could wait and that this was a no pressure dealership. We came back the next day and are so excited for our new SUV. Nick took care of us through the whole sales/paperwork process and the in house finance associate Paul also did an amazing job. We highly recommend Jack Schmitt! More

Oil change ripoff The mechanics who usually work on our cars were on vacation, and I needed an oil change. I had received a sale flier for an oil change from Jack Schm The mechanics who usually work on our cars were on vacation, and I needed an oil change. I had received a sale flier for an oil change from Jack Schmitt Ford, so I thought I would give them a try. I made and appointment and dropped off my car. They later called me and told me they could not change my oil because the oil plug had been replaced too tightly and if they messed it up removing it I would need to replace my oil pan at a cost of around $900. I picked up my vehicle and waited for my trusted mechanics to return from vacation. After they changed my oil, my husband told them what Jack Schmitt said about the plug being in too tight. They said it was not in too tight, that Jack Schmitt was just trying to make more money. More