Jack Schmitt Ford

Always on time and efficient. Keep one informed of progress and leave car clean and neat progress and leave car clean and neat More

John was very friendly, helpful and patient with all of our questions. We were surprised how easy the whole process went. our questions. We were surprised how easy the whole process went. More

Jennifer McCullough in the service department went out of her way to get my car scheduled for an oil change and tire rotation prior to a trip I was making. The car was “worked into a busy schedule. She is al her way to get my car scheduled for an oil change and tire rotation prior to a trip I was making. The car was “worked into a busy schedule. She is always professional and helpful, a real asset to the Lincoln team. And appreciation to the repair staff too for finishing it so quickly! More

I was pleasantly surprised by how easy it was to order and receive my new Ford Transit Connect. Nick Karateew was very supportive and helpful through the process. and receive my new Ford Transit Connect. Nick Karateew was very supportive and helpful through the process. More

Worst service out of any dealership ive ever been to. Very unprofessional, rude and insulting and unorganized. Hidden issues with the car that they refused to fix once discovered. Managers dont take phon Very unprofessional, rude and insulting and unorganized. Hidden issues with the car that they refused to fix once discovered. Managers dont take phone calls then when you email they couldnt care less once they get your money. They seemed to have lost my title, curious how this one pans out and going to contact the attorney general. More

Having done my research, I was ready to buy but it took 2 days to go from chatting on the website to getting a call from sales. Frustrated I showed up at the door and met Nick Karateew who deserves 5stars fo days to go from chatting on the website to getting a call from sales. Frustrated I showed up at the door and met Nick Karateew who deserves 5stars for the service I got. He opened the door when was walking in, discussed the cars with me, got keys and took me on a test drive. I found the perfect car, signed the papers, and walked out with my new car. Nick was knowledgeable and friendly, and he patiently answered all the questions I had about hybrid cars and the new safety features in my car. I will certainly recommend him to anyone I know ready to buy a Ford. More

Jen in the service dept. Excellent to work with!! She got everything all set up for my repairs. everything all set up for my repairs. More

Yesterday, I had service on my 2020 Explorer plus a small leak issue. I delt with Dan Nunn and it was a good experience. When I explained issue, his experience was obvious’ he thought he knew what and where leak issue. I delt with Dan Nunn and it was a good experience. When I explained issue, his experience was obvious’ he thought he knew what and where was causing the small leak. I believe all is well. Thanks to.Dan and the service technicians. More

Wants to charge me for a second key for my 30k + car purchase and had to make 3 trips to get the deal done! Run don’t walk from these guys! purchase and had to make 3 trips to get the deal done! Run don’t walk from these guys! More

All I can speak about here is the service department and the lack of quality technicians. With my experience all they employ are glorified parts changers.My experience was with my 2018 F350 that had a leak the lack of quality technicians. With my experience all they employ are glorified parts changers.My experience was with my 2018 F350 that had a leak of some sort. Turns out after a FOUR HUNDRED DOLLAR HOSE (list price, that was not covered under any type of warranty), that it was actually the neck of the coolant reservoir where the hose attatched. Apparently this new type of hose technology cannot be inspected (according to the service writer) with the internal o rings. So the TECHNICIAN, if you will, changed the hose. I get home and I still have the leak, so I take the truck back (more time and travel) with another appointment to find out that it was the neck of the coolant reservoir which is where the 400 dollar hose attaches, was covered by the warranty. Being that these parts are so expensive, I would think that a TECHNICIAN would check the entire joint before making a determination on the issue, along with checking his/her work, but I guess when it is on someone else's money it doesn't matter! This service department is only looking out for their bottom line and not there to better SERVE you. After all was said and done this repair cost me an additional TWO hundred plus dollars that I really didn't need to spend. That's a lot of money to someone on disability. More