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Jack Schmitt Ford

Collinsville, IL

4.3
561 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 561 reviews

December 21, 2021

Good experience with the service department did the job ahead of time certified used vehicle warranty paid off More

by AKOZMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
December 21, 2021

Very pleasant experience. Had to get some mandatory repairs done and talked to service rep about recommended work for an F150 with 95K miles. I inquired about some additional service but was told they More

by RUSRUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Paule
December 21, 2021

Friendly knowledgeable service staff. They listened to my needs and followed my instructions and ideas. More

by TS14U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer McCullough
December 21, 2021

The team is very well disciplined and runs a very well organized service center. From the time I checked in until my vehicle was ready I felt my vehicle was in good hands. Fantastic service. More

by DDB111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
December 21, 2021

Have shopped with them for years. The one time we didn't we regretted it! Service department has never let us down either! More

by KARLAEEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Turner
December 21, 2021

Excellent service from a very very professional staff. They satisfied my every need and the pricing was and quality of work was second to none. Great Dealership! More

by MTPARAN1620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke, Mike Paule, Dan Nunn, Jennifer McCullough
December 21, 2021

I am usually in and out when my car comes in for a maintenance check. Easy process. More

by CARDS5_27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke, Mike Paule, Dan Nunn, Jennifer McCullough
December 21, 2021

Very Professional and friendly staff. Communicate very well about service needed. Quality of work has been very good. More

by TDAUBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
December 21, 2021

Very professional. Solved my problem. Was able to isolate the problem and take corrective action. More

by TFORNERIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
December 21, 2021

My wife and I were treated with courtesy, patience and respect. A customer cannot ask for much more than that. More

by BENDICKMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone we encountered were pleasant and considerate. , John Reilly, Nick Karateew
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