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Jack Schmitt Ford

Collinsville, IL

4.5
566 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 566 reviews

December 26, 2021

Great customer service! Chris was on top of all communication and was really forthcoming with all pricing, packages, and general advice. It was not a hassle to try and figure out everything. Chris More

by CROTHERS20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "New York" Belesi
December 26, 2021

I was very pleased with the professionalism of the entire process. I believe I received a fair price on both my trade in and on my new vehicle. My salesman , Lee, was very helpful in all aspects of the trans More

by TJHMERTES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Thaller
December 25, 2021

Alex was great to work with. He was able to answer any questions we had and helped us get into our new car. More

by DUSTINHAUSLADEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly
December 25, 2021

My salesperson Lee and Jack Schmitt were wonderful to work with. Financing with my bank took a little longer than usual and Jack Schmitt was very patient. More

by KENNETH.PERKOWSKI318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Chaney, Laurie Osborne, Chris Wheeler, John Reilly
December 24, 2021

I have done business with Jack Schmitt Ford for over 25 years, and I’ve been satisfied 99% of the time. The sales and service department care about their customers. More

by THEVZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke, Dan Nunn, Jennifer McCullough
December 24, 2021

Always great customer service from this dealership. That’s why I keep going back. Cheers More

by COLBYKEENER8877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke, Mike Paule, Dan Nunn, Jennifer McCullough
December 24, 2021

Excellent service. They picked up the car, serviced it and returned it. I really appreciated the service. More

by GLMKATIE57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike , very helpful., Ed Simunich
December 24, 2021

Service was quick and very friendly. All items were completed to my satisfaction. Work was done ahead of scheduled time. More

by DANCINBOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Paule
December 23, 2021

Chris was amazing and made the purchase of my 2021 Ford F-150 as streamlined as possible. More

by TRAVISLANSAW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Osborne, Chris Wheeler, Chris "New York" Belesi
December 23, 2021

Everything went well , very helpful. Dan helped with the recall on my truck he was very helpful. All the staff was very polite. More

by DOTY.RB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary at the pay window was very helpful. Also the guys in the parts department very polite. , Dan Nunn
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