Jack Schmitt Ford

Amanda was exceptional with her knowledge showing me how my features on my new car! my features on my new car! More

9/13/24 I need to share my experience with Jack Schmitt Ford in Collinsville IL. Overall, my time at the dealership was great. I was treated with respect by both salespersons assisting me (AJ and CW). I re Ford in Collinsville IL. Overall, my time at the dealership was great. I was treated with respect by both salespersons assisting me (AJ and CW). I received a proposal that I accepted before my initial test drive. I informed the dealership of a price increase before my scheduled test drive; however, I was reassured that my original proposal would be honored. Upon my arrival for the scheduled test drive, the truck was in front waiting for me. I officially met one of my contact salesmen who provided me with information about the truck. I appreciated the freedom to examine the vehicle and test drive it without any hassle or stress. Additionally, I was able to place a $500 refundable deposit to hold the truck, allowing me time to consider this significant purchase. I want to commend the team for their transparency, professionalism, and friendliness throughout the process. I would not hesitate to refer Jack Schmitt Ford to family, neighbors, friends, and colleagues. I will also travel out of state again for such a positive vehicle purchasing experience. Thank you for fostering such a welcoming environment at your dealership. This experience made me feel like a valuable customer, a friend or maybe a family member of Jack Schmitt Ford. Doug More

Currently have a vehicle in the shop. I have questions about the invoice. I have spoke to the service writer, Jennifer, over the phone twice. Both times she sent me to the VM of the servi I have questions about the invoice. I have spoke to the service writer, Jennifer, over the phone twice. Both times she sent me to the VM of the service manager, Brad. No return call. Then I called Brad directly and left 2 VMs over a week's time. No return call. Horrible service...won't do business with them again. More

Dave was very helpful and accommodating to all my questions. I exact car I wanted. questions. I exact car I wanted. More

Alex and Dave were great. Would not have made this purchase without the assistance of Alex. He was very knowledgeable and top notch customer service. Would not have made this purchase without the assistance of Alex. He was very knowledgeable and top notch customer service. More

Dave Rees is an amazing, experienced salesman. He is exceptional with answering your questions and addressing your wants and needs! Dave makes the car buying process a breeze! Thank you so much Da He is exceptional with answering your questions and addressing your wants and needs! Dave makes the car buying process a breeze! Thank you so much Dave Rees and Jack Schmitt Ford of Collinsville! More

Shady, deceptive, pushy, and condescending. Avoid at all costs. Be warned, the extremely slow incompetent service will wear you down until you become exhausted and they can take advantage of yo Avoid at all costs. Be warned, the extremely slow incompetent service will wear you down until you become exhausted and they can take advantage of you. More

I had an incredible experience buying a vehicle today at Jack Schmitt Ford in Collinsville. My salesman Mathew Wilson made the whole process so easy and my finance guy Gary Miener was also awesome. I would Jack Schmitt Ford in Collinsville. My salesman Mathew Wilson made the whole process so easy and my finance guy Gary Miener was also awesome. I would totally come here again. More

Alex Garcia was our salesman and took such good care of us. We bought a 2023 Mustang Mach-e and there is so much to know about an electric car that we spent alot of time with him. He is so knowledgeable us. We bought a 2023 Mustang Mach-e and there is so much to know about an electric car that we spent alot of time with him. He is so knowledgeable and was so patient with us that the experience was very enjoyable. More

DJ and Jeff were great to deal with. I bought a vehicle from them in January, I took my wife there today to get her a different vehicle. I bought a vehicle from them in January, I took my wife there today to get her a different vehicle. More