Jack Schmitt Auto World

CTS service Had an appointment for my wife’s vehicle. Pulled up, in to the service entrance and the car was immediately taken to the service bays. I had no issues Had an appointment for my wife’s vehicle. Pulled up, in to the service entrance and the car was immediately taken to the service bays. I had no issues with the department. I was alerted for items that required servicing and although not scheduled for them, it was performed. In the past I’ve gotten a loaner vehicle when needed, but this visit, one was not required, because of the quick service. I highly recommend using and visiting Jack Schmidt Cadillac, O’Fallon. More

Great People, Exceptional Service I got a great deal on a pre-owned DTS from Jim Reichert in 2010. I have been getting it serviced there by Chuck, Wayne, Marianne and most recently Ry I got a great deal on a pre-owned DTS from Jim Reichert in 2010. I have been getting it serviced there by Chuck, Wayne, Marianne and most recently Ryan Coulson and their team. They do great work, communicate before doing anything, and don't push any unneeded services. Jim patiently waited 7 years for me to buy a new car and just gave me a fantastic deal on a new CT6. Plus, Jerry Mouser in the finance department got me a better deal on the loan than I could find anywhere. This is a great team of people that truly provide exceptional service throughout the car buying experience. More

Excellent Great experience very knowledgeable would and have used this salesman and dealership several times and looking to do so again. Will tell everyone how Great experience very knowledgeable would and have used this salesman and dealership several times and looking to do so again. Will tell everyone how great they were More

Excellent experience. Tony Greer was great. He was not pushy, made sure we drove a car that we would consider buying - with what we wanted on the car and not any more - an Tony Greer was great. He was not pushy, made sure we drove a car that we would consider buying - with what we wanted on the car and not any more - and he did not overwhelm us with all of the electronic bells and whistles. Buying experience was great, I think we got a good deal on a great car. I will recommend Tony and Jack Schmitt to others. More

Great Service! Wayne and crew worked hard to get my vehicle's work completed timely and when it wasn't, a loaner card was immediately available. Work was done as ti Wayne and crew worked hard to get my vehicle's work completed timely and when it wasn't, a loaner card was immediately available. Work was done as timely as possible and all fixes made! More

Great service! Everyone I came into contact with was Great, I was dealing with Chuck, I believe and he was very friendly and helpful! Thank You! Jen Karius Everyone I came into contact with was Great, I was dealing with Chuck, I believe and he was very friendly and helpful! Thank You! Jen Karius More

Fair and Honest This was our second purchase from Jack Schmitt Cadillac. I trust them to be fair and open when dealing with customers. They met all of our expecta This was our second purchase from Jack Schmitt Cadillac. I trust them to be fair and open when dealing with customers. They met all of our expectations. More

Oil change and servicing Courteous, competent, timely and clean dealership. Pricing is also comparable with other dealerships of various makes. This service center has many Courteous, competent, timely and clean dealership. Pricing is also comparable with other dealerships of various makes. This service center has many employees at all levels that are professional in their jobs. More

Quick oil change Dropped by about 10:15 AM to see if I could get a quick oil change without an appointment. They got me in and out real actively quick (before lunch). Dropped by about 10:15 AM to see if I could get a quick oil change without an appointment. They got me in and out real actively quick (before lunch). Thanks. More

3 month service Everyone @ Jack Schmitt is courteous, knowledgable, friendly and concerned about making sure my car is serviced accurately and in a timely manner! Dea Everyone @ Jack Schmitt is courteous, knowledgable, friendly and concerned about making sure my car is serviced accurately and in a timely manner! Dealership is clean and easy to navigate! More