Jack Phelan Chrysler Dodge Jeep RAM - Service Center

Keith is a great rep, he will go above and beyond and make sure to take care of the customer. He will make sure to not keep you waiting long. Service done 11/12/24 make sure to take care of the customer. He will make sure to not keep you waiting long. Service done 11/12/24 More

had car towed there on a Friday, it was fixed on Sat without authorization and charged me $3800 my car was repossessed from the dealership without my knowledge. I am in the process of filing a claim wi without authorization and charged me $3800 my car was repossessed from the dealership without my knowledge. I am in the process of filing a claim with the Federal Trade Commission- C. Carson, and filing a claim with the better business bureau. More

I recently had my car serviced twice in the past 3 months and I cannot speak highly enough of my experience, thanks to Ben. From the moment I walked in, he made me feel welcome and valued as a customer. B and I cannot speak highly enough of my experience, thanks to Ben. From the moment I walked in, he made me feel welcome and valued as a customer. Ben took the time to explain the services my vehicle needed and answered all my questions with patience and expertise. I appreciated his transparency regarding the costs and timelines involved, which made the entire process smooth and stress-free. What truly stood out was his commitment to customer satisfaction. He went above and beyond to ensure that my car was serviced promptly and kept me updating during the process. It’s rare to find someone who genuinely cares about their customers like Ben does. The entire staff was friendly and professional, but Ben made this experience exceptional. I will definitely be returning for future services and will recommend him to friends and family. More

Keith is amazing, he fit me in last minute after when I needed by brakes done asap. I took my car to get brakes done somewhere else and they messed it, when they put the parts back they did a horrible job. needed by brakes done asap. I took my car to get brakes done somewhere else and they messed it, when they put the parts back they did a horrible job. I called Keith in a panic and he fit me in. Took the truck, got my brakes and got my truck back working as it should. More

My Daughter brought her car in on Dec 15th. She was taken advantage of by the service department. When she wanted to call her dad to ask what he thought, they pressured her to make a decision i She was taken advantage of by the service department. When she wanted to call her dad to ask what he thought, they pressured her to make a decision immediately, then offered to take money off if she did. Which they never did. They never even checked to see if the car was under warranty. Her bill was over $600. My husband called that day and left a message for Rick Hiller about the situation. Rick did not call my husband back for several days. After talking, the conversation ended with Rick saying he would check into the warranty and if it was covered he would make adjustments and if it wasn't he would take some money off for the service that day. According to him he didn't want to lose a customer. Well, we never heard back. Sent an e-mail to Tom Phelan and never heard back. I called twice and no response back. There was also another issue with her extended warranty and nobody knows anything. With a family full of jeeps and dodge we know where we will NOT be going again. More

Scott is a wonderful service advisor. He has always been extremely helpful, patient, kind, understanding and takes the time to explain mechanical issues. He has been a blessing to me and He has always been extremely helpful, patient, kind, understanding and takes the time to explain mechanical issues. He has been a blessing to me and my family as we take all our cars to him. He is our trusted advisor and look forward to working with him again. More

That’s a good dealership they give me a Good deal I appreciate it thanks for that appreciate it thanks for that More

Sue and Tom were great they gave me a great deal. Sue was all for her customer and wanted to get me the best deal possible. I appreciate that from her Sue was all for her customer and wanted to get me the best deal possible. I appreciate that from her More

Terrible Maintenance Service! fyi.. Make sure you know what's wrong with your vehicle, otherwise they wont bother to go extra for the customer to see or find the issue. Also, even fyi.. Make sure you know what's wrong with your vehicle, otherwise they wont bother to go extra for the customer to see or find the issue. Also, even if you have an appointment doesn't mean its going to get looked at. More

Jacqueline Foster was extremely helpful. She very patient with my many questions. I would definitely send my family and friends to this location specifically because of her. She very patient with my many questions. I would definitely send my family and friends to this location specifically because of her. More