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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,688 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,688 reviews
September 04, 2021
Svet was incredibly helpful! Great experience and very professional, knowledgeable and friendly! We knew we wanted a Jeep and Svet helped us find the perfect model for us at a reasonable price. Entire exp professional, knowledgeable and friendly! We knew we wanted a Jeep and Svet helped us find the perfect model for us at a reasonable price. Entire experience was very smooth and easy. Highly recommend! More
by aleffelman
September 04, 2021
Stopped by gotta see Jack and was met by a salesman. Named Reymundo Romero. Very engaged from the start. Very informative and definitely knew his stuff. Ended up purchasing a Used Ford Truck from them. Named Reymundo Romero. Very engaged from the start. Very informative and definitely knew his stuff. Ended up purchasing a Used Ford Truck from them. They worked with me every step of the way made it much easier. Rey helped me feel at ease with all my questions. Thanks Rey and the rest of the crew at Jack Phelan Dodge Countryside More
by YepYep
August 25, 2021
We had the opportunity to have Jacob K as our car salesman…….. I must admit he was AWESOME he answered all our questions and was very patient. salesman…….. I must admit he was AWESOME he answered all our questions and was very patient. More
by MUFFINCAKES9
Employees Worked With
Jonathan Castellanos, Fernando Adame
August 24, 2021
Great selection of Ram Vans. We came looking for one specifically for our business. Knowledgeable, friendly staff. Jezabel listened to what we needed and made the entire process of our trade in and purc specifically for our business. Knowledgeable, friendly staff. Jezabel listened to what we needed and made the entire process of our trade in and purchase very smooth. Best vehicle purchase we've ever experienced. More
by blackcnry
Employees Worked With
Jonathan Castellanos, Jezabel Galvan
August 20, 2021
Had a great experience, ray was amazing, friendly, and very attentive. I will definitely recommend very attentive. I will definitely recommend More
by juanita
August 19, 2021
Jacob K was great. Very knowledgeable and extremely helpful. Did a nice job of walking us through the process. I highly recommend him. Great job helpful. Did a nice job of walking us through the process. I highly recommend him. Great job More
by sthunander
Employees Worked With
Sebastian Nowak, Jacob Kogut
August 14, 2021
Great customer service with no pressure to buy. Reymundo's service was great and was very helpful when it came to buying a vehicle. Thanks Rey for your service, patience and knowledge. This Jack Ph Reymundo's service was great and was very helpful when it came to buying a vehicle. Thanks Rey for your service, patience and knowledge. This Jack Phelan makes people feel comfortable like a family should, thank you everyone! More
by Marco V
Employees Worked With
August 11, 2021
We walked in somewhat knowing what we wanted and Jezabel was so patient and assertive. We test drove a car and immediately went in to talk numbers. Everyone was helpful and so patient! If you’re looking for was so patient and assertive. We test drove a car and immediately went in to talk numbers. Everyone was helpful and so patient! If you’re looking for a new purchase, see Jezabel and her team! More
by Leamsi_09
Employees Worked With
Sebastian Nowak, Jezabel Galvan
August 10, 2021
My truck was in for service and I was told internal trans failure without dealer even test driving or inspected besides pulling codes basically the free auto zone code read special. Miles on vehicle were i failure without dealer even test driving or inspected besides pulling codes basically the free auto zone code read special. Miles on vehicle were identical to miles when I brought in for service. Vehicle was Flagged for egr and dpf delete and now my warranty has been branded and Chrysler will no longer cover anything under warranty again. Service manager said he did everything he could to help but the obvious auto zone code scan that took a few seconds still cost me $170. I asked to talk to Adam the service manager at the cashiers desk and figured at this point I would just pay my bill since the service writer didn't want to give me the time of day. So I paid the balance so I could get out of there as fast as possible. After paying they had me continue waiting for about 10 min out in the service are when he finally came out and offered to talk to another manager about trying to reverse charges for the diagnostic inspection and said he didn't know I was coming to get vehicle or he would of supposedly taken off. I told service writer day and time I would pickup truck. I tried to talk to Service writer Mike T before paying my bill as well to question the diagnosis at first but then he told me to see cashier as he was looking up Trump Pics on his cell phone while on hold with someone else. BTW his desk is within arms reach of printer and I just asked if he could show me the printout before I paid which I didn't think was out of line. If he really wanted to reverse charges he would of just taken care of it so I left with zero refund as I didn't want to hear about how he would like to help you out but his hands are tied after waiting just like when I called Chrysler and they told me dealer stated my exhaust mods blew my trans at 14k miles and now my warranty is no longer valid. More
by Keith
August 08, 2021
I thought being a customer through commercial, I would have been better taken care of. However, this has no reflection on Tino. Was great, patient and very accommodating. He did an awesome job. Than have been better taken care of. However, this has no reflection on Tino. Was great, patient and very accommodating. He did an awesome job. Thanks Tino! And Sebastian. More
by Lizzy
Employees Worked With
Tino Guzman
