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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,688 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,688 reviews
May 14, 2022
This has been one of the most pleasant experiences I’ve had at a dealership. I recently purchased a Lexus beautiful condition & price! Ask for Suzy Cervini she made everything possible & got me out of the had at a dealership. I recently purchased a Lexus beautiful condition & price! Ask for Suzy Cervini she made everything possible & got me out of there in no time! Upfront service, personable staff and any problem I had they worked out and made a way to make me happy. I would give this place 10 stars if I could! More
by Charley
Employees Worked With
Jonathan Castellanos, Sue CERVINI
May 13, 2022
Super friendly and helpful staff. Yazan walked us through the process and was able to answer, or get answers to, all of our questions. Yazan walked us through the process and was able to answer, or get answers to, all of our questions. More
by Steven.teubl
Employees Worked With
Fernando Adame, Yazan Shareef
May 09, 2022
ZERO STARS after my purchase, I reached out to him with 2 concerns. After two weeks and no reply, I had to call him to follow up. He came back to me and said he spoke with his manager and there wa him with 2 concerns. After two weeks and no reply, I had to call him to follow up. He came back to me and said he spoke with his manager and there was nothing they could do. I then reached out to Tom Phelan directly, again, two weeks passed and no response. There is a total lack of transparency, and they give you misleading information. You are extremely pressured to complete the dealer survey BEFORE your transaction is completed and now I know why. It was a terrible experience. Among a few other things, he refused to honor a promotional mailer the dealership sent me for an additional $250 off. They snuck in an "etching fee" of almost $500 after we negotiated the price. Svet said there was nothing he could do about either of those items. Stay away from these people . You'd be better served to go someplace else that will deal with you honestly and fairly. More
by Jynx43
Employees Worked With
Jorge Soria, Sue CERVINI
May 06, 2022
Did a test drive with Jacob and spent some time going over several different models. Jacob couldn't have been cooler or more knowledgeable. We did decide to go with a different brand in the end because o over several different models. Jacob couldn't have been cooler or more knowledgeable. We did decide to go with a different brand in the end because of some very specific things that we couldn't get from the CDJR selection but Jacob was excellent to deal with and is a credit to Countryside CDJR. More
by Mike
Employees Worked With
Jacob Kogut
May 02, 2022
Great work and nice tradition and I will back again soon to buy another cargo van to buy another cargo van More
by Afaf
Employees Worked With
April 30, 2022
Had a stress-free easy breezy experience with our sales rep Yazan and manager Sebastian. Didn’t feel pressured to make any decisions right then and there. Second time purchasing a car from here and my expe rep Yazan and manager Sebastian. Didn’t feel pressured to make any decisions right then and there. Second time purchasing a car from here and my experience was as good as the first one. More
by Martinezjenn9489
Employees Worked With
Sebastian Nowak, Jonathan Castellanos, Yazan Shareef
