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Jack Phelan Chrysler Dodge Jeep RAM

Countryside, IL

4.9
1,658 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price. Great Selection of Inventory, New and Used Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory. You’re Approved! Come on in! Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram Phelan Home Direct - Get Your Automotive PhD! Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :). Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,658 reviews

June 28, 2022

Jacob was awesome Very kind and courteous It was a pleasure doing business with him More

by Deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Soria, Jacob Kogut
June 25, 2022

Sue was very nice and patient with us and our baby and helped us make a decision that fit our family needs best! More

by Adrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue CERVINI
June 24, 2022

Great experience. Appreciate the help on choosing a car. Will definitely do business in the future. More

by Nikkos311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Perez
June 23, 2022

Sue went on for over an hour about how great she was and was always there for her customers. When we were sold a bad vehicle (needed a new engine) Sue was unhelpful, unresponsive and told me that since th More

by Spunkiey137
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Phelan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Adame, Sue CERVINI
Jul 08, 2022 -

Spunkiey137 responded

We were sold a vehicle with a bad engine. It supposedly passed all their inspections. After 30 miles of driving it (3 days) started to overheat and the check engine light came on. The dealership confirmed after several days of them being non responsive it needed a new engine. Sue was not helpful after her HOUR long speech during our purchase that she is ALWAYS there for her customers. I couldn't get anyone to return me calls. 2 weeks later and we are finally agreeing on them replacing the vehicle. But we are so very disappointed with Sue and her lack of care when we had a real problem.

June 23, 2022

Jezabel has been great to work with on this new car purchase. I am an out of state buyer, and she has been amazing at communicating every step of the way. She arranged transport of my vehicle and it ac More

by Scott Rosenkrantz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jezabel Galvan
June 22, 2022

I can't say enough about Jezabel. I had a wonderful experience buying my 2022 jeep compass from her. She went above and beyond helping me in every way. She is exceptional and I wil More

by compass13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jezabel Galvan
June 22, 2022

A professional enjoying work team, the process was not painful, the team was very courteous to my specific needs. More

by Rbitar2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Soria, Rolando Perez
June 21, 2022

Yaz was great with helping me find a car of my dreams within my budget very quickly. More

by Ashleychristensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yazan Shareef
June 20, 2022

Svet was great to deal with! He led us through the process with ease. I was impressed with his professionalism and the ease of the whole process. More

by timobrien1170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience at Jack Phelan CDJR. We take pride in knowing our customers are happy with their experience. Congratulations on your purchase! 🎉

June 20, 2022

Got tons of help from Jacob, George and Isrrael. Buying/leasing a car is always stressful but they made it such a pleasant experience! 10/10 recommend. More

by Kluna1691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Kogut
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