Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,688 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,688 reviews
August 17, 2022
Rolando was attentive to my needs and was phenomenal during the process. A great experience! during the process. A great experience! More
by Jamesp29
August 17, 2022
I had a very good experience. Salesperson was very professional and knowledgeable on the vehicle I purchased. She answered all my questions . Salesperson was very professional and knowledgeable on the vehicle I purchased. She answered all my questions . More
by Rifles
Employees Worked With
Sebastian Nowak, Sue CERVINI
August 11, 2022
Rolando Perez, has been one of the best sales associates I've come across in my life. He was straight to the point, gave me my options i qualifying for, and didnt waste my time, and then followed through wi I've come across in my life. He was straight to the point, gave me my options i qualifying for, and didnt waste my time, and then followed through with a top to bottom explanation of all options on my new vehicle. Very satisfied would highly recommend. More
by J.Reyes
Employees Worked With
Rolando Perez
August 10, 2022
The service here was great, and the Sales were all very friendly and responsive. Highly recommended. friendly and responsive. Highly recommended. More
by Ting
August 10, 2022
Sue is amazing, she has so much patience and is very understanding as well as putting customer’s needs first. She worked with me to get me the vehicle I truly wanted. I will definitely be coming back wi understanding as well as putting customer’s needs first. She worked with me to get me the vehicle I truly wanted. I will definitely be coming back with friends and family for future purchases. More
by Brenda1987
Employees Worked With
Jorge Soria, Sue CERVINI
August 06, 2022
Great customer service! ! Very knowledgeable and patient. The entire department very helpful and service area clean. Will recommend to anyone! ! Very knowledgeable and patient. The entire department very helpful and service area clean. Will recommend to anyone! More
by cisko0418
Employees Worked With
Jonathan Castellanos, Rolando Perez
August 05, 2022
Not the most pushy dealership but negotiations still archaic. Not transparent and not straightforward. Buying and selling should be a mutually beneficial transaction. Unfortunately, this dealership depl archaic. Not transparent and not straightforward. Buying and selling should be a mutually beneficial transaction. Unfortunately, this dealership deploys archaic salesmanship tactics. More
by dotab84238
Employees Worked With
Other Employees :
Ruben Mendoza, Jonathan Castellanos, Sue CERVINI
August 05, 2022
Daniel was great! ! He worked very hard to sell me the car and made it a smooth process. I would highly recommend him!!! ! He worked very hard to sell me the car and made it a smooth process. I would highly recommend him!!! More
by bgg914
