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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,791 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,791 reviews
April 09, 2015
"Great Experience! We have been to many dealerships throughout our car buying years and I have to say Jack Phelan Dodge has exceeded our expectations. From the first e-m We have been to many dealerships throughout our car buying years and I have to say Jack Phelan Dodge has exceeded our expectations. From the first e-mail, to test driving, financing and receiving the keys, the entire process was amazing. Andy is one of the best salesman we have ever dealt with. He is professional, knowledgeable. and very honest. Add friendly, very funny and just down to earth and it makes the car buying experience enjoyable instead of dreadful! I told Andy we had been looking at cars for 8 months with no luck of what we really liked. He took his time to insure the vehicle we chose was exactly what we were looking for. After 2 two weeks of seeking out all our options, we chose the 2015 300S, Black on Black, and it is awesome! I feel like batman! Thanks to Andy and the entire staff, we couldn't be happier! They have definitely earned our friendship and business ! Jack Phelan Dodge will always be recommended to our family and friends as a great place to buy or lease a vehicle. More
by fam1st
Employees Worked With
Gordon
April 09, 2015
miscIB Svet was honest, sincere, fast, courteous, knowledgeable, and a pleasure doing business with. Overall, it was a great experience. I would definitely Svet was honest, sincere, fast, courteous, knowledgeable, and a pleasure doing business with. Overall, it was a great experience. I would definitely recommend this dealership and Svet for their Excellent customer service. More
by miscIB
Employees Worked With
April 08, 2015
GREAT experience and wonderful customer service! This store has a really wonderful group of guys running the show. My salesman "Ryan" did an outstanding job and was genuinely concerned with addressi This store has a really wonderful group of guys running the show. My salesman "Ryan" did an outstanding job and was genuinely concerned with addressing my needs and doing a good job. It's rare to see a young car salesman take true pride in his work and make such a sincere effort. All the general sales staff seemed like great guys but if I were you I'd ask for "RYAN" you'll be happy you did. I also really appreciate the help and service I received from the management, particularly "Andy" "Dan" and "Rich". These guys were great representatives for the store and brand, again it's rare to find guys like this that actually make sincere efforts and really want to see you get what you want. Thank you to all you guys and of course the leader of the pack "Tom Phelan"! Enjoy that Jeep Tom!!! Ryan More
by Door Guy
April 04, 2015
BOUGHT MY NEW CHEROKEE HANK WAS AWESOME HE WORKED SO HARD TO GET US THE CAR WE REALLY WANTED HE UNDERSTOOD OUR SPECIAL CIRCUMSTANCES AND WORKED SO HARD FOR US TO REBUILD OUR HANK WAS AWESOME HE WORKED SO HARD TO GET US THE CAR WE REALLY WANTED HE UNDERSTOOD OUR SPECIAL CIRCUMSTANCES AND WORKED SO HARD FOR US TO REBUILD OUR LIVES! THANK YOU HANK! More
by CHELLD200
Employees Worked With
HENRY "HANK " REYES
March 30, 2015
Efficient Service The staff at Jack Phelan found the vehicle that we were looking to purchase. The experience was pleasant and we are enjoying our new car! I recommend The staff at Jack Phelan found the vehicle that we were looking to purchase. The experience was pleasant and we are enjoying our new car! I recommend this dealership because they were committed to ensuring that we were able to purchase the vehicle that met all of our needs! More
by Chris13
Employees Worked With
Gordon Parker
March 30, 2015
Bought a brand new Dodge Grand Caravan I went in there knowing what I wanted, I did my research, no games. I got great service, exactly what I wanted and my salesman Hank Reyes was great. H I went in there knowing what I wanted, I did my research, no games. I got great service, exactly what I wanted and my salesman Hank Reyes was great. He made it a great experience. I would recommend him and this dealership. More
by misscc4
Employees Worked With
Henry "Hank" Reyes - Sales
March 29, 2015
Best Dealership Ever! My husband and I have been purchasing cars since 1969, and the experience has always been torture due to the hours spent waiting to purchase and tons My husband and I have been purchasing cars since 1969, and the experience has always been torture due to the hours spent waiting to purchase and tons of paperwork. We had Svet to thank for the prompt and pleasant service. He took all our info over the phone and we returned the next day to pick up the car at the great price we were promised. We definitely will be back to Phelan and hope Svet will be our sales rep. Thanks for a wonderful experience! Dave & Carol More
by dave & carol
Employees Worked With
March 23, 2015
Excellent Car-buying Experience! The Jack Phelan Dealership was great to work with for my new vehicle purchase, and most especially, the experience was made pleasant and easy due to S The Jack Phelan Dealership was great to work with for my new vehicle purchase, and most especially, the experience was made pleasant and easy due to Svet Valchev as my sales rep. Svet was always pleasant, timely and informed in all parts of our transaction, from my first phone contact with him to the final day of sale and after-market add-ons. He stayed on top of every aspect of locating, transferring and delivery of my vehicle and proactively kept me informed throughout the process. I felt well-cared for, respected and well-informed throughout all aspects of the transaction. I highly recommend the Jack Phelan dealership and Svet Valchev for future auto purchase needs More
by k9van
Employees Worked With
March 23, 2015
Excellent Service!! This was the best experience I have ever had at a Dealership! From Tom to Andy just great people!!! I will never go to another Dealership. I LOVE my This was the best experience I have ever had at a Dealership! From Tom to Andy just great people!!! I will never go to another Dealership. I LOVE my Jeep!! More
by Cindy
Employees Worked With
March 21, 2015
A+ Experience We had a positive buying experience! Big thanks to Svet for his helpful, honest, and positive demeanor. We were able to drive away with the exact car We had a positive buying experience! Big thanks to Svet for his helpful, honest, and positive demeanor. We were able to drive away with the exact car we wanted and are extremely happy with our purchase. Happy driving!! More
by Jeep-Lover
Employees Worked With
