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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,669 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,669 reviews
January 03, 2015
New car Went in to see how much my car was valued and walked out with a new vehicle. We really loved the service that Ruben Mendoza gave us. Would definitely Went in to see how much my car was valued and walked out with a new vehicle. We really loved the service that Ruben Mendoza gave us. Would definitely recommend him if anyone is looking to purchase a new vehicle, More
by Daniela
Employees Worked With
Ruben Mendoza
December 31, 2014
Efficient and Professional Experience A no nonsense, professional and efficient salesman. After briefly meeting Svet, he quoted a price over the phone and that is exactly what we paid. W A no nonsense, professional and efficient salesman. After briefly meeting Svet, he quoted a price over the phone and that is exactly what we paid. Within 24 hours after speaking with Svet we purchased a van that fit are requirements and budget. He worked extremely hard to find EXACTLY what our family wanted. I haven't experienced this level of customer service in years. I will highly recommend him to anyone looking for a car. When we purchase our next car I will definitely make this our first stop. More
by Customer1
Employees Worked With
December 30, 2014
best deal ever! Svet.Ruben and Dan are the best guys ever! If you really want to buy a car those THE guys.Thank you!I love my new van!and the price! Svet.Ruben and Dan are the best guys ever! If you really want to buy a car those THE guys.Thank you!I love my new van!and the price! More
by mojegoogle2
December 29, 2014
Great sales staff. I just purchased a beautiful Challenger from Ruben Mendoza. He's a great salesman who is understanding of my situation and he worked hard to get the n I just purchased a beautiful Challenger from Ruben Mendoza. He's a great salesman who is understanding of my situation and he worked hard to get the numbers to a point that I can work with. He is extremely patient and he answered all my questions and he made the experience a lot easier since I was so nervous about taking on another car "mortgage". Ruben and Daniel Taylor gave me a good amount for my trade in due to my Costco membership too. I've also had past experiences with the service dept with my 2001 Intrepid ES years ago when this dealer was located in Berwyn-they always took good care of it even though I didn't purchase it from them. I feel I made the right decision to purchase from "Jack" instead of any other dealer. More
by Dodgeman72
Employees Worked With
Ruben Mendoza
December 18, 2014
Excellent Sales service It was such a nice experience to walk into this dealer and be treated politely and respectfully. We purchased a challenger and Ruben our sales person It was such a nice experience to walk into this dealer and be treated politely and respectfully. We purchased a challenger and Ruben our sales person was wonderful and handled everything very professionally. I couldn't be happier and will definatly come back. More
by Mjersey
Employees Worked With
Ruben Mendoza, Ruben Mendoza
December 18, 2014
Great experience with this dealership! Ruben Mendoza is a great sales representative and I am pleased with the services of Jack Phalen. Ruben and the staff were extremely helpful and worked Ruben Mendoza is a great sales representative and I am pleased with the services of Jack Phalen. Ruben and the staff were extremely helpful and worked with me to get everything I wanted within my budget. I highly recommend you talking with Ruben if you are looking to buy a new or used Jeep. More
by Tmm86
Employees Worked With
Ruben Mendoza
December 18, 2014
Customer Service I have a 2014 Jeep Grand Cherokee that I purchased at Crystal Lake Dodge Jeep Ram. At 8k miles I was unable to shift my car out of park and the servic I have a 2014 Jeep Grand Cherokee that I purchased at Crystal Lake Dodge Jeep Ram. At 8k miles I was unable to shift my car out of park and the service department (Crystal Lake) sent me away assuring me the issue had been fixed. 24 hours later my car was having the same issue. I was recommended by a family friend to contact Jack Phelan- I did indeed do that and am so glad I did. After notifying the dealer of this issue, my car was picked up and towed to the dealership within 40 minutes. A car was delivered to my house for my use while I waited for my vehicle to be serviced. The service department notified me within 30 minutes of them having my car to report that I was in need of a new transmission. The level of customer service that I received was more than exceptional. I will be purchasing my next Jeep from Jack Phelan. More
by NMC1217
December 16, 2014
Svet is a top notch salesman I haven't purchased a new car in 11 years but I knew what I could afford and roughly the different choices I thought I was limited to in my price rang I haven't purchased a new car in 11 years but I knew what I could afford and roughly the different choices I thought I was limited to in my price range. Svet valchev my salesman walked us through the process and went over and beyond to help us get the car I needed and deserved. I would n WILL recommend him to all my clients and friends! Happy holidays! More
by pamela.kosowski
September 22, 2014
Excellent Customer Service We recently purchased a 2014 Dodge Journey from Jack Phelan and had a great experience. To start, Svet was such an accommodating sale person. Took the We recently purchased a 2014 Dodge Journey from Jack Phelan and had a great experience. To start, Svet was such an accommodating sale person. Took the time to answer every question and make us feel comfortable with all the car has to offer (car seat arrangement and all). The price was fair for the car and our trade in, we also purchased a DVD player to be installed after purchase. What really made this dealer team stand out is after we bought the car and took it in for the DVD to be installed. They arranged for a rental car (at their expense), talked us through what they were going to do and even though they said it would took two days...it was done in a few hours. Svet came out to greet me and personally showed me how to use it. The service department couldn't be better too...so nice and professional. I'll bring the car there for oil changes because they were a pleasure to work with all around. Highly recommend Dealer and love the car too! More
by trese08
