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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,678 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,678 reviews
February 13, 2015
Great experience, no games! Some times you buy a new car, and you walk away not feeling so good. I can haggle, but it always leaves me feeling dirty. The last time I purcha Some times you buy a new car, and you walk away not feeling so good. I can haggle, but it always leaves me feeling dirty. The last time I purchased a car they valued my trade 8k below market. I ended up making a good deal, but afterwards I regretted no going somewhere else. Jack Phelan was upfront with their pricing. Their prices are listed on their website. When I inquired about an price it was even better. Svet my salesman was awesome. He knew the car in and out. He showed me things three other salesman hadn't. We had a deal within 30 minutes of my arrival at the dealer. He then expedited the rest of the process. As you know this has the potential to drag on for hours. The Phelan team responded, and I was out the door with my new Durango RT quicker then I thought possible. No regrets this time. Overall best dealer/salesman combo I have encountered. Thank Svet More
by quantoc
Employees Worked With
February 12, 2015
They worked very hard to earn my business Very helpful without the high pressure. Joe and Kelly followed up on the deal and found ways to make the deal work. We went to a high volume dealer an Very helpful without the high pressure. Joe and Kelly followed up on the deal and found ways to make the deal work. We went to a high volume dealer and though we could have saved a couple hundred dollars, we appreciated the personal and friendly service Joe and Kelly provided More
by First jeep
Employees Worked With
Kelly, Joe Bautista
February 08, 2015
Excellent Service Grateful for the kind,polite, courteous hospitality provided as we looked at various vehicles and the patience in helping make a big monetary decision Grateful for the kind,polite, courteous hospitality provided as we looked at various vehicles and the patience in helping make a big monetary decision Will feel comfortable in coming back for service needs knowing that we will be remembered and welcomed More
by jeep
Employees Worked With
David Luna
February 07, 2015
Dodge Journey Crossroad I bought a Dodge Journey crossroad from jack phelan dodge on Feb. 6. My overall experience was very pleasant. My saleman was Hank Reyes and he worked I bought a Dodge Journey crossroad from jack phelan dodge on Feb. 6. My overall experience was very pleasant. My saleman was Hank Reyes and he worked hard to get us the most bang for our buck! My wife and I are very happy with our purchase and experience in buying a vehicle from jack phelan dodge! More
by bgli_theres
Employees Worked With
Henry Reyes
February 04, 2015
Jeep Grand Cherokee Andy Babb was great on finding a Jeep for us and one with the most value for the money. This is about the 6th time my family and I have purchased a ve Andy Babb was great on finding a Jeep for us and one with the most value for the money. This is about the 6th time my family and I have purchased a vehicle from this dealership. More
by mk4406
Employees Worked With
Rich Jaczak
February 04, 2015
Excellent dealer! Unbeatable deals! I'd been contemplating buying a car for a while. However, I was a bit hesitant due to financial restraints. I went in there only to take a look at car I'd been contemplating buying a car for a while. However, I was a bit hesitant due to financial restraints. I went in there only to take a look at cars and came out with a brand new car. With the offers I was given I couldn't have possibly given up the opportunity. As a sales manager, Rich was extremely patient and accommodating. He fully understood my concerns and was incredibly helpful. Overall, this dealer has excellent customer service and I can guarantee you will walk out of there just as satisfied as I did. More
by andyguiterrez03
Employees Worked With
Rich Jaczak
February 02, 2015
Jeep Wrangler Unlimited I am a returning customer to Jack Phelan and I was surprised to see that they now sell Jeeps. I dealt with a salesman named Svet. He was great. He I am a returning customer to Jack Phelan and I was surprised to see that they now sell Jeeps. I dealt with a salesman named Svet. He was great. He did everything to help me find the right vehicle and was very honest and up front with what it would take to get me to a price point I was comfortable with. More
by tbracero
Employees Worked With
February 01, 2015
Absolutely terrific experience, will gladly refer them We truly were pleasantly surprised at how friendly and attentive Mr. Svet Valchev was with our purchase of our new Dodge Journey. He answered all our We truly were pleasantly surprised at how friendly and attentive Mr. Svet Valchev was with our purchase of our new Dodge Journey. He answered all our questions knowledgeably which helped us easily make the decision to purchase this car. I would gladly recommend family and friends to see Mr. Valchev for the purchase of an automobile. Thank you again for such a positive experience. We love our Dodge. More
by Sylvester
Employees Worked With
January 31, 2015
GREAT EXPERIENCE, GREAT DEAL We recommend you ask for Andy Babb. We purchased a new truck and we were very satisfied with the whole process. We dealt with Andy, David Luna and D We recommend you ask for Andy Babb. We purchased a new truck and we were very satisfied with the whole process. We dealt with Andy, David Luna and Daniel Taylor. They were all professional and friendly. Andy went out of his way to be sure we were highly satisfied. He did not pressure us and he answered all of our questions. After all the paperwork was finished Andy explained how to program/work everything. He even went under the truck to be sure we had the correct keys for the spare. We also had some accessories added to the truck. Andy followed through and made sure all of that was taken care of for us. It was the first time we ever left saying that we would recommend the dealership and the salesman. Thanks Andy, we will be back! More
by Chris
Employees Worked With
David Luna
January 31, 2015
Sales Knowledgeable and friendly. Best experience of any where I ever been. Will be back again and again. Visited a few places and this was the best of the Knowledgeable and friendly. Best experience of any where I ever been. Will be back again and again. Visited a few places and this was the best of them all. More
by Jdeluna
Employees Worked With
Sammy Ortiz
