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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,685 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,685 reviews
March 03, 2015
Svet was the best the whole buying experience was great. I was made to feel very comfortable but not pressured. I would and plan to buy from them again. the whole buying experience was great. I was made to feel very comfortable but not pressured. I would and plan to buy from them again. More
by cknollin
March 02, 2015
New Dodge Grand Caravan This was the first time in 10 years we bought a new car. Ruben was excellent and helped us get exactly what we wanted and needed ! This was the first time in 10 years we bought a new car. Ruben was excellent and helped us get exactly what we wanted and needed ! More
by Rebecca
Employees Worked With
Ruben Mendoza
March 02, 2015
Very pleased customer I have been buying cars for about twenty five years, after my visit at Jack Phelan I realized Svet is the person all dealership should pattern them af I have been buying cars for about twenty five years, after my visit at Jack Phelan I realized Svet is the person all dealership should pattern them after, he not only sold me one car we got two and after the sale was completed he is still giving me attention, he's the best. This dealership is tops, and I'm telling all my friends and family. More
by Freddy
Employees Worked With
March 01, 2015
excellent We first encounter Ryan who was very helpful and great to work with. Had us very comfortable during the whole negotiation with laughter and good conve We first encounter Ryan who was very helpful and great to work with. Had us very comfortable during the whole negotiation with laughter and good conversation. As well as Daniel who help the negotiations go smoothly. More
by ferstech
Employees Worked With
Ryan Castaneda
March 01, 2015
Dodge Ram 2500 Ruben answered my phone call and we arranged to come to the dealership. I told him I wanted to see a truck on line and asked if he could please make s Ruben answered my phone call and we arranged to come to the dealership. I told him I wanted to see a truck on line and asked if he could please make sure it was still there he told me it was and that he would have it pulled up for me. When I got there I saw the truck as we drove on the lot in spite of a cold day with temps in the teens to single digits the truck was right up front. He showed me the truck and had the plates ready for a test ride. A few questions and seeing it was the truck I wanted Ruben helped me to get the best deal I could and even got me a rate much lower than I expected. Payments were what I could handle and the deal was made. Excellent dealership excellent salesman I got the truck of my dreams all in one day with out any drama or a bunch of high pressure. Thank you Ruben for excellent service and thank you for the help you gave to me and my wife and making us feel welcome. More
by tom196467
Employees Worked With
Ruben Mendoza
February 27, 2015
"Phelan way or no way at all" From the moment we walked in through the doors we were treated with the upmost respect and courtesy by Tom Phelan and Ruben Mendoza. I was very please From the moment we walked in through the doors we were treated with the upmost respect and courtesy by Tom Phelan and Ruben Mendoza. I was very pleased with the entire experience by the team at Jack Phelan. Ruben did a stellar job at listening to my needs and wants and executed with profound understanding. It was cold outside so I was embracing to deal with the cold weather but to my surprise Ruben actually had the service team drive the cars into their heated service garage so my 3 year old daughter wouldn't have to be in the cold. I'm absolutely obsessed with my 2015 Jeep Patriot thanks to Ruben's recomendation. He was great during the entire process 4 stars all across to this all star team member!!!! More
by s.rios6890
February 26, 2015
I was taken cared of right away and didn't take long at all. Everyone was good. I was in and out. I was given a list of my vehicle likings. The salesman worked with me with prices. Thanks to joe and his friend h Everyone was good. I was in and out. I was given a list of my vehicle likings. The salesman worked with me with prices. Thanks to joe and his friend hank. More
by Rayreyes322
Employees Worked With
Hank reyes, Joe Bautista
February 24, 2015
No Hassle Buying Experience We worked with Svet Valchev. This was very good during the buying experience! No pressure at all. Svet was honest and sincere. He was professional al We worked with Svet Valchev. This was very good during the buying experience! No pressure at all. Svet was honest and sincere. He was professional all the way. He has a great knowledge of the Jeep product, answered all our questions, treated us very fairly. He followed up with us after the purchase just to see if we were totally satisfied-and we were! If you're in the market for a new vehicle-ask for Svet-you will not be disappointed! More
by PhilK
Employees Worked With
February 23, 2015
The number one Jeep Dealer I would ever buy from period! I have never walked into a sales environment like this! Defently not a pressure cooker....I never thought this kind of buying experience existed! Dani I have never walked into a sales environment like this! Defently not a pressure cooker....I never thought this kind of buying experience existed! Daniel Taylor and Sammy he calls him self Chow from the movie hangover made me laugh so much how could I not buy a car.....what great service. Price was upfront ,,,No games...here....thanks Phelan sales team we will be back again for our next suv..and will tell all our friends about our experience. More
by Stomp
Employees Worked With
Jessie in finance was upfront and friendly..explained everything throurly., Sammy Ortiz
February 23, 2015
The Jack Phelan Experience I purchased a 2015 jeep grand Cherokee Altitude On Feb 11th. It was a great experience. I find all the staff as well as my sales people Tom Phel I purchased a 2015 jeep grand Cherokee Altitude On Feb 11th. It was a great experience. I find all the staff as well as my sales people Tom Phelan, Svet Valchev and Rich Jaczak to be the best in the business. Always polite and patient and ALWAYS without the hipe that often is associated with spending hours and hours trying to purchase a vehicle. the choice in dealerships are many but after buying my Jeep my choice is reduced to only one, Jack Phelan Chrysler Dodge Jeep and Ram. Rick Holec More
by Imcroozn
