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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,678 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,678 reviews
October 20, 2015
excellent buying experince Ruben was very helpful and esy to tlk to and deal with. The sale tem worked with me and I was able to get the truck I wanted at my affordable price. A Ruben was very helpful and esy to tlk to and deal with. The sale tem worked with me and I was able to get the truck I wanted at my affordable price. All around excellent purchase experience. Would recommend to my friends. Dealer under major construction but Ruben will go out of their way to make your experience as pleasant as possible. A no hasle, no pressure sale. Ruben is awesome. Sales manager (sorry forgot his name already) did an awesome job without any hasle or pressure. Love my truck and liked the buying experience. Class act More
by ortizr1
Employees Worked With
Ruben Mendoza
October 14, 2015
Great! This was a very great experience, I have purchase cars before and this deal went very smooth. I was in and out in know time. Everybody was very nice This was a very great experience, I have purchase cars before and this deal went very smooth. I was in and out in know time. Everybody was very nice and professional. I will highly recommend my family and friends to buy from this dealership. More
by Ms.Zola
Employees Worked With
Ryan Castaneda and Jesse Sanchez
October 12, 2015
Terrible Better find another Mopar Dealer location. Made an appointment with Scott Sopko a week ahead. Arrived on time just to find out that they're under cons Better find another Mopar Dealer location. Made an appointment with Scott Sopko a week ahead. Arrived on time just to find out that they're under construction, I mean a completely dealership overhaul and don't have a power for a day or so at all. I was promised to pull my truck into the shop a little bit later the same day. Guess what? 2 days passed, Scott is calling me that my truck is not being repaired yet and maybe it will take another while. I was afraid to leave my truck in a construction zone at the first place, but hey, if they made an appointment, that means they know what they're doing. Wrong! They don't care about their customers at all! All they offered to me is to take my truck back unrepaired and wrote on the invoice that I didn't make an appointment (Isn't ridiculous? I did wait for a week to get my truck in and that's what I got?). Appointment could be cancelled and 2 days, 4 trips with one car and 2 more with my truck could be saved, not to mention all the mud and construction debris on my pampered truck. No excuse! More
by UncleSam
Employees Worked With
Scott Sopko
October 12, 2015
Great experience! We recently bought a minivan for our growing family. We told them what we could afford each month and they worked with us. Had a great experience! We recently bought a minivan for our growing family. We told them what we could afford each month and they worked with us. Had a great experience! More
by Momof3
Employees Worked With
September 12, 2015
Great experience, very nice people to deal with! I would highly recommend buying from these guys! Very professional and polite! First place I went to and I fell in love with jeep, price and all! T I would highly recommend buying from these guys! Very professional and polite! First place I went to and I fell in love with jeep, price and all! The way the employees treat you truly make you want to buy from them. Overall, it was a great experience! Highly highly recommend! Thanks Daniel Taylor and Justin Gilmore! More
by Alfonso73
Employees Worked With
Justin Gilmore, Jesse Sanchez
September 07, 2015
Knock of your shoes you're home. I was very impressed with the friendly staff and transparent buying process. I was met with the utmost patience with all my questions and concerns. I was very impressed with the friendly staff and transparent buying process. I was met with the utmost patience with all my questions and concerns. Enjoyed it so much I stuck around to talk Blackhawks with the staff and will return to do so again. More
by STALEWHALE
Employees Worked With
Hank, Gonzalo
August 05, 2015
Professional guys and great buying experience It is a great experience doing business with Jack Phelan because these guys are very professional, patient and friendly, which will make you feel comf It is a great experience doing business with Jack Phelan because these guys are very professional, patient and friendly, which will make you feel comfortable throughout the whole buying process. I worked with Mr. Ruben on buying my new car, and he is a very nice guy with high working ethics and efficiency. I would recommend doing business with Jack Phelan. More
by Yunlin
Employees Worked With
Ruben Mendoza
August 04, 2015
excellent service Daniel Taylor and Rueben Mendoza were wonderful. They were so friendly and gave us exactly what we were looking in a timely fashion. We didn't have Daniel Taylor and Rueben Mendoza were wonderful. They were so friendly and gave us exactly what we were looking in a timely fashion. We didn't have to spend all day haggling or fighting for fair prices. I would definitely recommend this dealership to my friends and family. Thanks! More
by velazquez1318
Employees Worked With
Ruben Mendoza
August 03, 2015
The only way to buy a car This was my first time buying a new car (I have owned several used ones) and Svet Valchev and JC Phelan made the entire process as easy as ever. All This was my first time buying a new car (I have owned several used ones) and Svet Valchev and JC Phelan made the entire process as easy as ever. All of the people at Jack Phelan Chrysler Dodge Jeep RAM treated my wife and I like family and answered all of our questions. Svet made us feel very comfortable and confident in what we were purchasing and we love our new Dodge caravan. I would highly recommend using this dealership when you go to purchase a car. You know you are being treated fairly, you will be confident you are getting a great deal, and you will leave knowing that they will continue to support you while you use your vehicle. I can not express enough how much these guys made me feel welcome, comfortable, and part of the family. I am going to buy all my cars here and so should you. More
by Bill D
July 27, 2015
Outstanding customer service I recently purchased a 2015 Chrysler 200C from this dealership. My sales person, Svet Valchev, was great to work with and he went out of his way to m I recently purchased a 2015 Chrysler 200C from this dealership. My sales person, Svet Valchev, was great to work with and he went out of his way to meet my needs as did Rich Jaczak, sales manager. I felt I was dealt with in a respectful and honest manner. I would highly recommend both of this individuals and the dealership in general if you are considering a new Chrysler/Dodge/Jeep/Ram product. More
by Anne B
