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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Top notch service What a great experience. I walked in with a less than perfect trade in and a great deal of fear and walked out with the exact car I wanted. My dealer What a great experience. I walked in with a less than perfect trade in and a great deal of fear and walked out with the exact car I wanted. My dealer Svet put everything on the table right up front, vowed to take care of me and swore he would do what he could to get me the car I wanted and he did. Between he and the sales manager Mike, these guys bent over backwards to help me out and now, they have a client and reference machine for life! Great job to all especially to Svet who made me feel so comfortable and reassured and never lost confidence. More
Best Experience Ever My experience here at Jack Phelan was AMAZING. Such great energy and excellent customer service. Svet & Mike took such GREAT care of me. They worke My experience here at Jack Phelan was AMAZING. Such great energy and excellent customer service. Svet & Mike took such GREAT care of me. They worked tirelessly with different banks to get me approved for my vehicle. I would recommend EVERYONE to come let them service you More
Customer service Fantastic people who care and respond to my needs and solve the issue with my new vehicle Mike ,Svet,and Mike from the business office were very resp Fantastic people who care and respond to my needs and solve the issue with my new vehicle Mike ,Svet,and Mike from the business office were very respectful concerned and communicative More
Great The service writer Brian was absolutely one of the best very honest,helpful and showed concern of my issue we need more people like him in this world! The service writer Brian was absolutely one of the best very honest,helpful and showed concern of my issue we need more people like him in this world! Thanks Brian much appreciated. More
Sale staff and all other employees very professional I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase a I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase another vehicle from him great job Jack Phelan Dodge!👍 More
Complete Satisfaction If you are looking for a professional Svet is your finding! Svet intently listens to all of the needs and wants in the search of finding the perfect f If you are looking for a professional Svet is your finding! Svet intently listens to all of the needs and wants in the search of finding the perfect fit. Extremely knowledgeable. His demonstration of patience and compassion should be an example of what all sales consultants should portray. More
New Minivan My wife and I needed to upgrade from our small sized SUV to something with more space because of our new baby. The Dodge Grand Caravan was the vehicl My wife and I needed to upgrade from our small sized SUV to something with more space because of our new baby. The Dodge Grand Caravan was the vehicle for us. Our salesman, Svet, was incredibly helpful with identifying all the features of the new minivan that would fit a growing family. Svet was also very personable and honest about the buying process. He made my wife and I feel cared for during the entire process. More
excellent buying experince Ruben was very helpful and esy to tlk to and deal with. The sale tem worked with me and I was able to get the truck I wanted at my affordable price. A Ruben was very helpful and esy to tlk to and deal with. The sale tem worked with me and I was able to get the truck I wanted at my affordable price. All around excellent purchase experience. Would recommend to my friends. Dealer under major construction but Ruben will go out of their way to make your experience as pleasant as possible. A no hasle, no pressure sale. Ruben is awesome. Sales manager (sorry forgot his name already) did an awesome job without any hasle or pressure. Love my truck and liked the buying experience. Class act More
Great! This was a very great experience, I have purchase cars before and this deal went very smooth. I was in and out in know time. Everybody was very nice This was a very great experience, I have purchase cars before and this deal went very smooth. I was in and out in know time. Everybody was very nice and professional. I will highly recommend my family and friends to buy from this dealership. More
Terrible Better find another Mopar Dealer location. Made an appointment with Scott Sopko a week ahead. Arrived on time just to find out that they're under cons Better find another Mopar Dealer location. Made an appointment with Scott Sopko a week ahead. Arrived on time just to find out that they're under construction, I mean a completely dealership overhaul and don't have a power for a day or so at all. I was promised to pull my truck into the shop a little bit later the same day. Guess what? 2 days passed, Scott is calling me that my truck is not being repaired yet and maybe it will take another while. I was afraid to leave my truck in a construction zone at the first place, but hey, if they made an appointment, that means they know what they're doing. Wrong! They don't care about their customers at all! All they offered to me is to take my truck back unrepaired and wrote on the invoice that I didn't make an appointment (Isn't ridiculous? I did wait for a week to get my truck in and that's what I got?). Appointment could be cancelled and 2 days, 4 trips with one car and 2 more with my truck could be saved, not to mention all the mud and construction debris on my pampered truck. No excuse! More