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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,678 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,678 reviews
January 30, 2017
Outstanding Sammy was recommended to me by one of my brothers needless to say I know why 5 guys from work all bought cars from Sammy. Great experience and no BS. Sammy was recommended to me by one of my brothers needless to say I know why 5 guys from work all bought cars from Sammy. Great experience and no BS. I would recommend Sammy Ortiz from Jack Phelan to anyone. I couldn't be happier with my car or my buying experience. Keep up the good work Sammy I'll see you when I need another car. More
by Fluffysmells
Employees Worked With
Sammy Ortiz, Jorge Soria
January 09, 2017
Horrible Service Had a noon appointment for an oil change (prepaid at time of vehicle purchase) and was told by service writer Sean that they were backed up for 1.5-2. Had a noon appointment for an oil change (prepaid at time of vehicle purchase) and was told by service writer Sean that they were backed up for 1.5-2.0 hours due to taking people without appointments first. V disappointed and slightly frustrated to say the least. More
by Cstefa1
Employees Worked With
Told the service manager was not on site so I couldn't give him feedback. , Sean Matthuis
December 12, 2016
Great sales Nice friendly service. Easy to deal with and I was in and out. Not many dealerships out there can say that. I would highly recommend this dealership t Nice friendly service. Easy to deal with and I was in and out. Not many dealerships out there can say that. I would highly recommend this dealership to anyone. More
by Mistro
Employees Worked With
Sammy Ortiz
November 16, 2016
Top notch service What a great experience. I walked in with a less than perfect trade in and a great deal of fear and walked out with the exact car I wanted. My dealer What a great experience. I walked in with a less than perfect trade in and a great deal of fear and walked out with the exact car I wanted. My dealer Svet put everything on the table right up front, vowed to take care of me and swore he would do what he could to get me the car I wanted and he did. Between he and the sales manager Mike, these guys bent over backwards to help me out and now, they have a client and reference machine for life! Great job to all especially to Svet who made me feel so comfortable and reassured and never lost confidence. More
by TJB
October 18, 2016
Best Experience Ever My experience here at Jack Phelan was AMAZING. Such great energy and excellent customer service. Svet & Mike took such GREAT care of me. They worke My experience here at Jack Phelan was AMAZING. Such great energy and excellent customer service. Svet & Mike took such GREAT care of me. They worked tirelessly with different banks to get me approved for my vehicle. I would recommend EVERYONE to come let them service you More
by Sjaudon84
September 03, 2016
Customer service Fantastic people who care and respond to my needs and solve the issue with my new vehicle Mike ,Svet,and Mike from the business office were very resp Fantastic people who care and respond to my needs and solve the issue with my new vehicle Mike ,Svet,and Mike from the business office were very respectful concerned and communicative More
by Jcoachjoe@aol.com
August 24, 2016
Great The service writer Brian was absolutely one of the best very honest,helpful and showed concern of my issue we need more people like him in this world! The service writer Brian was absolutely one of the best very honest,helpful and showed concern of my issue we need more people like him in this world! Thanks Brian much appreciated. More
by My girls 2
Employees Worked With
Brian Paluch
August 20, 2016
Sale staff and all other employees very professional I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase a I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase another vehicle from him great job Jack Phelan Dodge!👍 More
by My girls 2
Employees Worked With
Ruben Mendoza
May 30, 2016
Complete Satisfaction If you are looking for a professional Svet is your finding! Svet intently listens to all of the needs and wants in the search of finding the perfect f If you are looking for a professional Svet is your finding! Svet intently listens to all of the needs and wants in the search of finding the perfect fit. Extremely knowledgeable. His demonstration of patience and compassion should be an example of what all sales consultants should portray. More
by sextona4
November 14, 2015
New Minivan My wife and I needed to upgrade from our small sized SUV to something with more space because of our new baby. The Dodge Grand Caravan was the vehicl My wife and I needed to upgrade from our small sized SUV to something with more space because of our new baby. The Dodge Grand Caravan was the vehicle for us. Our salesman, Svet, was incredibly helpful with identifying all the features of the new minivan that would fit a growing family. Svet was also very personable and honest about the buying process. He made my wife and I feel cared for during the entire process. More
by owls
Employees Worked With
