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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,678 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,678 reviews
July 22, 2017
Amazing staff and very accommodating. I would at least try out this dealership if they have the car you want. They are accommodating, pleasant to deal with, and really try to make sure you I would at least try out this dealership if they have the car you want. They are accommodating, pleasant to deal with, and really try to make sure you get the vehicle you want for the price you want within reason. I was assisted by Martin Lupa III, a very nice man. He went above and beyond for me, even offering food to my friends who came along. He was not alone. I also witnessed another employee helping a costumer, who could only speak Spanish, by translating what she and her mother had to say to others and getting her the vehicle she wanted. All in all, a great atmosphere for a car dealership/service business. Well worth my time and it will be worth yours. More
by Shanice L. McTeer
Employees Worked With
Martin Lupa III
May 26, 2017
Three times and counting I am a three time returning customer here. Good people, good products, great experience. I have also worked with the same sales associate - Ruben I am a three time returning customer here. Good people, good products, great experience. I have also worked with the same sales associate - Ruben Mendoza. Thanks Ruben, Tom, and the entire staff - from porters to service to finance! More
by Jason
Employees Worked With
Ruben Mendoza
May 16, 2017
Honesty and ethics should be first I was purchasing a new pacifica and my employer has an affiliated rewards program with Chrysler (they honor a specific discount). When I spoke with M I was purchasing a new pacifica and my employer has an affiliated rewards program with Chrysler (they honor a specific discount). When I spoke with Martin he took the rewards certificate and someone else came to get a copy of my employee ID because they were honoring the discount. After the sale was done I requested specifics regarding the discount I got because the information I got from the rewards program did not match the discount given by the dealer. When I questioned the difference Martin informed me they did not use the rewards certificate because I got a better deal without it. From the numbers it is clear the discount I got was not better . I think honesty, and ethics is not one of the dealers priorities, because this information was not what the employees of the dealer stated during contract signing I asked several times and the answer was always yes. Also I recommended someone to the dealer and they bought a car before I did. I did not even get a thank you for the recommendation from the dealer. More
by honesty
Employees Worked With
Martin Luna
May 01, 2017
The Best Dealership and Employees. I am 68 years old and in my lifetime I have bought a few cars and I have never come across a better Dealership and Employees starting from the time We I am 68 years old and in my lifetime I have bought a few cars and I have never come across a better Dealership and Employees starting from the time We walked in the door and even after We got home . More
by rick1221
Employees Worked With
Mike Siddiqui Loreatha Curb, Joe Bautista, Sammy Ortiz, Mike Sykora, Jorge Soria, Sean Matthuis
April 11, 2017
Purchase of New Dodge Ram 1500 This is the 4th car we have purchased from this dealership. Svet is the reason we are back at this dealership. He is the best. This is the 4th car we have purchased from this dealership. Svet is the reason we are back at this dealership. He is the best. More
by RAM 1500
April 05, 2017
Great Dealership! This the second vehicle that I have purchased from this dealership. I also had my previous vehicle serviced there and intend to do the same with this This the second vehicle that I have purchased from this dealership. I also had my previous vehicle serviced there and intend to do the same with this one. The staff is knowledgeable, professional and is interested in great customer service. I also went back to the same salesman for this purchase, because he is the best! More
by Grandma3
March 25, 2017
I am impressed! After considering several brands and dealers in the area, I approached this dealer via Internet. The response was immediate. Svet, the sales person, u After considering several brands and dealers in the area, I approached this dealer via Internet. The response was immediate. Svet, the sales person, understood my needs and unconventional requirements for me to consider a personal visit. He complied and gained my trust. Consequently, I visited the store and they accommodated all my requirements and met my financial objectives. Svet did a fantastic job and Mike Sykora, Mgr., fully supported the transaction and did everything possible to meet my requirements. On the final transaction (paperwork), I was confronted with a dealership/buyer mediation agreement through the BBB. This is not a legal requirement yet, I was basically "forced" to sign if I wanted the vehicle. Other dealerships make this optional. I was uncomfortable with this forceful approach. More
by MAS
March 14, 2017
Made it easy Had a good experience with Sam Sheikh. Very easy going and informative. Turned anticipation for a stressful experience into a relaxed one. He made sur Had a good experience with Sam Sheikh. Very easy going and informative. Turned anticipation for a stressful experience into a relaxed one. He made sure we purchased a vehicle that was everything we wanted. Jorge Doris was helpful giving us multiple choices and recommendations. More
by Ellen
Employees Worked With
Sam Sheikh, Jorge Soria
March 06, 2017
We got the best deal ever!!! After researching the different dealer warranty packages out there we found that Dodge had an Unlimited Lifetime Warranty! Then they had our interest After researching the different dealer warranty packages out there we found that Dodge had an Unlimited Lifetime Warranty! Then they had our interest. We were able to get a good deal and great service. Our salesman, Svet Valchev was really listed to what were looking for and showed us some different cars. Mike Sykora worked hard to get us the deal we needed. We even compared our option for financing and found that they were able to offer us the best rate. More
by George Galan
February 09, 2017
Fast easy service Probably the easiest car buying experience ever. No pressure no hasle. Very professional. Was able to work within budget and the car I wanted. Highly Probably the easiest car buying experience ever. No pressure no hasle. Very professional. Was able to work within budget and the car I wanted. Highly recommended. More
by Jeep52
Employees Worked With
Sammy Ortiz, Jorge Soria
