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Jack Phelan Chrysler Dodge Jeep RAM

Countryside, IL

4.9
1,678 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price. Great Selection of Inventory, New and Used Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory. You’re Approved! Come on in! Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram Phelan Home Direct - Get Your Automotive PhD! Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :). Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,678 reviews

April 09, 2018

Excellent service from David. Responsive. David was very responsive and a great communicator. Didn’t have to waste a lot of time with the paperwork and the back and forth offers More

by Dmamk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mohler
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you for purchasing with us here at Jack Phelan CDJR. We wanted to congratulate you on your new purchase and to also thank you for giving us a great review. We hope we get to earn your business again and keep us in mind for any future maintenance work! Take great care. -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 09, 2018

It was a very pleasurable experience I sales person David was extremely knowledgeable about all the models my wife and I were interested in. He also listen to what I wanted and made it More

by Mr. Musky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler, Marcin Gacek, Selena Rodriguez
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Mr. Musky, Thank you for the great reviews and we are glad to hear that we could be of help to you! Here at Jack Phelan CDJR, we put our customers first and really make sure we take the time to serve you. We wanted to thank you for not only choosing to purchase with us, but also choosing to service your vehicle with us as well. If you need anything regarding your vehicle, give us a ring! Congratulations on your new purchase, Mr. Musky! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 08, 2018

Friendly, quick, and informative, great experience Overall great experience. Dave and tom were great. Made everything fast and painless. Very thorough. Finance and bill paying went smooth. I enjoye More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Kenny, thank you for giving us the chance to earn your business! We are beyond happy to hear that David and Tom were able to provide you with the utmost customer service. Congratulations on your new purchase and we look forward to doing business with you in the years to come! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 06, 2018

Great experiencr! Svet and Ruben provided prompt, professional service in finding the right vehicle for us. The entire sale transaction was smooth and without hassle. More

by Mike63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Mendoza
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you for the positive review, Mike! Congratulations on your new purchase and we pleased to hear that Ruben and Svet were able to make the car buying process smooth and hassle free. Here at Jack Phelan CDJR, we pride ourselves on being able to ensure that we take great care of our customers and I am happy to hear that we were able to do that for you! Please recommend us to family and friends and we will be sure to take great care of them too. Thank you once again, Mike! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 06, 2018

Smooth sailing David Nobler went above and beyond to meet our needs. He didn't try and keep us around and respected our limits. He worked hard to get us in to a new More

by Chicubs79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The new finance guy sorry can't remember his name!, Eliza Cetinbag, David Mohler
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We appreciate the opportunity to have earned your business and we wanted to thank you for choosing to shop with Jack Phelan CDJR! Congratulations on your new vehicle and I am pleased to hear that we were able to provide you with great customer service. Keep us in mind for any upcoming maintenance work as well as suggesting us to family and friends. Enjoy your new car! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 06, 2018

Best in class service After purchasing my car, we realized that there was only 1 key and had no floor mats. Israel took time to secure a new key and a new set of mats, and More

by Eric20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Flores, Vanessa Ruiz
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Hi Eric! We wanted to thank you for the positive review and we apologize that you initially received one key. I am happy to hear that Israel was able to get the second key over to you without any hassle, and was also able to provide you with the utmost customer service. Congratulations on your new purchase and we look forward to working with you in the future! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 05, 2018

By far the easiest, quickest and friendliest new car purchas My new Jeep is the seventh new car I have purchased in my life, and this experience was by far the best I have had. Joe B. did an excellent job of hel More

by happyJeepowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bautista, Jorge Soria, Pasquale A.Di Diana, Marcin Gacek
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Congratulations on your 7th Jeep and thank you for staying loyal to the brand! We appreciate your positive review and we are extremely pleased that our staff was able to make this a great experience for you. Here at Jack Phelan CDJR, we pride ourselves on providing our customers with not only the best customer service, but making sure that you are being treated like family. With that being said, welcome to the Jack Phelan family and we look forward to serving you in the years to come! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 05, 2018

Great dealership I purchased a 2018 Compass Sport vehicle and was amazed with my salesman. My salesman "Pesci" let me test drive 2 vehicles and didn't pressure me into More

by Herschel Brazell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasquale A.Di Diana
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Herschel, Congratulations on your new Jeep Compass! We wanted to thank you for choosing to shop here with us at Jack Phelan CDJR and we are happy to hear that Pasqauale provided you with great customer service! Do keep us in mind for any furture maintenance work as well as sending any family and friends our way for their vehicle needs. Enjoy your new ride! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 04, 2018

New Jeep Ruben M. was welcoming, friendly and very prompt in terms of taking care of everything for us. He is knowledgeable, experienced and will make sure you More

by Jeepwrangler18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Mendoza
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you for choosing Jack Phelan CDJR! We are pleased to hear that Ruben was able to prove you with the utmost customer service and make your car buying experience memorable. We also wanted to thank you for the recommendation, and feel free to send family and friends our way so we can ensure that they receive the same customer service as you did. Congratulations on your new purchase!! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 03, 2018

Goo Approval Had getting financed went everywhere and did not get approved couple different dealers was going to give up but then I said what the heck let me try More

by Sh1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you for the positive review and we are glad that we were able to get you driving! We are happy to hear that David and Tom provided you with the utmost customer service. Congratulations on your new purchase and thank you for giving us the opportunity to earn your business! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

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