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Jack Phelan Chrysler Dodge Jeep RAM

Countryside, IL

4.9
1,678 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price. Great Selection of Inventory, New and Used Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory. You’re Approved! Come on in! Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram Phelan Home Direct - Get Your Automotive PhD! Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :). Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,678 reviews

April 16, 2018

EXCELLENT-David Mohler, Martin, Jorge, & Sebastian review. David was especially helpful/KNOWLEDGEABLE. EVERYONE-POLITE. There was no pushiness/rudeness-unlike the 7 dealers we had been to before we came to you More

by Beth M Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Soria, David Mohler, Marcin Gacek
April 15, 2018

Great Experience I had a great experience purchasing my Jeep Grand Cherokee from Jack Phelan Chrysler Dodge Jeep RAM today. My salesman Pasquale AKA "Pesci" was friend More

by Van A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel, Pasquale A.Di Diana
April 15, 2018

"Great leasing experience Stopped in to test drive a Jeep Wrangler and worked out a great deal for a lease on a 2018 Jeep Wrangler Sahara Unlimited. Ryan Stogdill was very info More

by Kernel's Wrangler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stogdill, Jorge Soria, Marcin Gacek
April 14, 2018

Honest service From the moment I contacted this dealership I was meet with people that did exactly as promised. I was in and out in a couple hours as promised. What More

by Ellis Illusions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Hi Ellis! Thank you for the great review and we are beyond pleased to hear that Svet was able to provide you with the utmost customer service. Here at Jack Phelan CDJR, we pride ourselves on making sure the customer always comes first! We look forward to doing future business with you and please recommend us to family an friends. Congratulations on your new purchase and take care, Ellis! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 14, 2018

Amazing Car Buying Experience! I've been bringing my '09 Jeep Patriot to Jack Phelan Dodge for the last few years for service. The service team has always taken really good care of More

by Krazynips22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Paluch, David Mohler, Marcin Gacek
Apr 16, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you for being a loyal customer of ours for both service and sales here at Jack Phelan CDJR! We really appreciate the positive review and we are all pleased to hear that you had an overall amazing experience while making your new purchase and bringing your car in for service. Congratulations on your new purchase and we look forward to serving you in the years to come!! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 14, 2018

Buying car My salesman was very friendly and kept me updated through the whole process. We were able to come together on a fair price for vehicle very quickly. M More

by bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Soria, David Mohler, Selena Rodriguez
April 12, 2018

3rd purchase My 3rd purchase in buying a vehicle with Jack Phelan I guess the sales person must be doing something right. Thank you for your great service More

by Angie858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Paluch, Jorge Soria, Marcin Gacek
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Angie, Thank your for being a loyal customer of Jack Phelan CDJR! We appreciate the opportunity to have earned your business not only one, but 3 times! I also see that you are a returning service customer of ours and I wanted to thank you for that as well. Congratulations on your new purchase, and we hope to earn your business in the years to come! Take care, Angie! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 12, 2018

Satisfied customer This is the second car I’ve purchased from Jack Phelan Dodge/Chrysler/Jeep. Just like the first time my sales person Svet made it a stress-free no More

by Skrzynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sopko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Soria, Marcin Gacek
Apr 12, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We appreciate the opportunity to have earned your business and thank you for choosing to shop with Jack Phelan CDJR! We are pleased to hear that you are satisfied with our customer service as well as your new vehicle. Welcome to the Jack Phelan family and we hope we can take care of all of your vehicle needs in the years to come! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 11, 2018

Horrible customer service! Stay away from him! He never followed thur with what he said he was going to do. Also is not on the custom side but on the warranty side to make sure they don't have to p More

by 1956Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Hiller
Apr 16, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Hi Mr. Aguilar, I'm sorry to hear you felt you had a bad experience with us and Ricky. I looked into your visit with us and it does look like your repairs were not covered under your extended warranty and unfortunately, that is out of our control. We do apologize again that we could not program your key, due to not having the software to do so. We did attempt to try and get it done elsewhere as well for you, but they too, did not have the software to do either. If there is anything else I can try to clear up or help with, please reach out directly so I may assist you. - Tom Phelan

Apr 25, 2018 -

1956Ford responded

Tom I am thankful that you did respond to my review. But I see the that you completely missed the faceted that you have a employee that is very rude and dosen't know how to treat customers. If Rick was my employee I would be ashamed of how he takes care of the customer. He never followed thur on anything he said and never called to let me know anything about my car. Tom I also made the the two minute call and found the place to get the key programmed.

April 10, 2018

WHAT A AWESOME EXPERIENCE! I can not express how happy I am with the purchase of my new Jeep Cherokee, from Jack Phelan Chrysler Dodge Jeep RAM. The professionalism I experience More

by Phippy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sopko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Mendoza, Brian Paluch
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We are beyond pleased to hear that both our service and sales staff were able to provide you with the utmost customer service! Jack Phelan CDJR wanted to congratulate you on your purchase and we hope you are loving your new car. We look forward to doing future business with you and please recommend us to family and friends! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

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