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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The best car buying experience I've ever had What an amazing team!! I have always purchased used vehicles, but thanks to the working collaboration of Seba, Jorge, Marcin, Bella and Pesci, I was What an amazing team!! I have always purchased used vehicles, but thanks to the working collaboration of Seba, Jorge, Marcin, Bella and Pesci, I was able to purchase A brand new vehicle for the first time in my life! I can't thank you all enough!! The Jeep is perfect for me, and I'm very grateful to each of you for helping me get into it! More
Bella was very patient and nice. Last minute letdown tho Came in with my mother looking to buy a car for a surprise birthday gift to my soon to be eighteen year old. Knew exactly what color, make, model and Came in with my mother looking to buy a car for a surprise birthday gift to my soon to be eighteen year old. Knew exactly what color, make, model and safety features as well as premium options we wanted. Just needed to get the best price and deal. Bella worked hours with us to make it all possible and even going the extra mile on her own time and money to make a giant bow for the car. This is our family’s fourth purchase at Jack phelan couldn’t think of going anywhere else. It’s always our first choice when car shopping 😃 Adding to my experience from buying to actually picking up car. Was told that it had a navigation system that was 1 of my 2 must have options in purchasing car, picked it up over the weekend and there wasn’t any such navigation system in vehicle plus service was already closed told to call today Monday June 11, 2018 and was told that no it doesn’t have it and that I maybe able to buy one if it’s possible. I was told at least two times while looking to buy the Compass that it had a navigation system plus two times when I called to double check over phone they said yes it definitely does. But now it’s like oh no my mistake it doesn’t have one of the must haves you wanted in your NEW OUT RIGHT PURCHASE OF A 2018 Jeep Compass. And then to say you can maybe pay to have one installed. This is a major mistake on their end and should also be rectified and made right on their end. By making sure this new vehicle we bought with the best intentions of the dealership saying it had exactly what we asked for and paid for. Extremely disappointed with this service and experience this time purchasing from this dealership. Really hope they make their mistake right ?? More
Great experience! Nice people to work with! Jose was my salesman. He was informative, patient and was able to answer all of my questions. He led me in the right direction as to the kind of vehic Jose was my salesman. He was informative, patient and was able to answer all of my questions. He led me in the right direction as to the kind of vehicle I needed. More
Fantastic experience Jose was great! Walked out wanting what I walked in for. He made the process super easy and hassle free! I’ll definitely recommend Jose to anyone on t Jose was great! Walked out wanting what I walked in for. He made the process super easy and hassle free! I’ll definitely recommend Jose to anyone on the market for a new Jeep! :) More
Quick and Painless Everyone at the dealership was very friendly and answered all of my questions. I spoke with david and he set me up with a jeep and I couldn't be happi Everyone at the dealership was very friendly and answered all of my questions. I spoke with david and he set me up with a jeep and I couldn't be happier. I will definitely go back in the future when I need another car. More
Great Salesmen Very professional dealership, made it very easy for me to trade in my old vehicle and get the car I wanted. All the staff is very helpful, great exper Very professional dealership, made it very easy for me to trade in my old vehicle and get the car I wanted. All the staff is very helpful, great experience. More
Great experience! Jose is your go to guy!! He went above and beyond to make sure I felt comfortable with an SUV and gave me close to 10 options. I appreciate his honest Jose is your go to guy!! He went above and beyond to make sure I felt comfortable with an SUV and gave me close to 10 options. I appreciate his honesty and advice. I left the dealer with a Jeep which was a dream of mine, and thanks to Jose I was able to do so. I highly recommend going to the dealer of Jack Phelan More
Attentive I loved that everyone was attentive to what I wanted in a car and with a payment. I got exactly what I wanted. Thank you. I loved that everyone was attentive to what I wanted in a car and with a payment. I got exactly what I wanted. Thank you. More
Informative, helpful, awesome service! The service i received was phenomenal! The salesman that attended me was Israel Flores. He wasn’t aggressive, went out of his way to accomendate what The service i received was phenomenal! The salesman that attended me was Israel Flores. He wasn’t aggressive, went out of his way to accomendate what i was looking for! He was professional and overall a splendid employee. 10/10 would recommend him and this dealership to friends and family. Went home with a 2016 Nissan Sentra SR for a great deal! More
My experience :) Loved it! Really helpful staff. Try to do their best to fix at what we can afford. Not pushy, and super friendly thank you! Plus the fact they speak o Loved it! Really helpful staff. Try to do their best to fix at what we can afford. Not pushy, and super friendly thank you! Plus the fact they speak our both languagues is awesome! For better understanding :) More