Jack Phelan Chevrolet
Lyons, IL
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Service Visit Excellent service... Check in was easy. They kept everything touch free and sanitized, which I appreciated. The shuttle home and the pick up servi Excellent service... Check in was easy. They kept everything touch free and sanitized, which I appreciated. The shuttle home and the pick up service was a bonus!!! More
This is our 1st vehicle purchased at Jack Phelan. We’ve been in a couple times for test drives and everyone is always willing to help us out. We were just starting to look for vehicles and started with Jac been in a couple times for test drives and everyone is always willing to help us out. We were just starting to look for vehicles and started with Jack Phelan when we test drove the Silverado. After going to multiple locations we ended up back at Phelan. Where everyone was working hard to get us where we needed to be in payments. Rob was not pushy but willing to find us exactly what we wanted. Ziv is fabulous, so kind and does a great job explaining all of our options. What a great person to have dealt with. He would be the reason I would come back. More
Amazing This was the best experience I've ever had buying a car. Because of the virus and me being 76, I had to look at cars online. I did talk with other dea This was the best experience I've ever had buying a car. Because of the virus and me being 76, I had to look at cars online. I did talk with other dealerships and some were totally exasperating with their sales tactics and changing prices that i just couldn't nail down. Martin treated me almost like family, was very informative and the price was right on. The car was delivered the next day with my license plates already on. paperwork took like ten minutes and I was done! The only words I have are THANK YOU .I'll be back. More
Pleasant staff, no pressure, explained everything about our new car and the financing. This is the fourth vehicle we have purchased there and we have referred others. our new car and the financing. This is the fourth vehicle we have purchased there and we have referred others. More
The sale was smooth and easy, Bill explained everything to me that I needed to know. Very helpful salesman, highly recommend him if you need a car (new or used) he will help you with anything you need! to me that I needed to know. Very helpful salesman, highly recommend him if you need a car (new or used) he will help you with anything you need! More
Great car buying experience. My salesman was outstanding and the entire process went along smoothly. Will definitely be back next time I’m purchasing a vehicle. and the entire process went along smoothly. Will definitely be back next time I’m purchasing a vehicle. More
Mike B and the staff were outstanding and great to work with! JC and Zivadin were very helpful and friendly as well! I understand why my father has been coming to Jack Phelan for 50 years! with! JC and Zivadin were very helpful and friendly as well! I understand why my father has been coming to Jack Phelan for 50 years! More
Jason was knowledgeable and very professional. I have purchased several cars from Jack Phelan & have always received excellent service. I recommend them regularly. Thank you purchased several cars from Jack Phelan & have always received excellent service. I recommend them regularly. Thank you More
Great service Long time customer who has always been satisfied. Service provided was reviewed at end. Estimated time for completion was right on. I was surprized a Long time customer who has always been satisfied. Service provided was reviewed at end. Estimated time for completion was right on. I was surprized about new policy of charge to use credit card. If I had not had debit card or cash, I would have had to use credit card w 3.5% charge. There should have been a mailing to your customers re: this change. If there was a mailing and I missed it, my apologizes. More