Jack Phelan Chevrolet
Lyons, IL
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My car broke down and Jeremy helped me out getting towed to Jack Phelan he gave me a good lead on a towing company. But the staff at the cashiers window in the evening after 5:00 were fantastic in helping m to Jack Phelan he gave me a good lead on a towing company. But the staff at the cashiers window in the evening after 5:00 were fantastic in helping me retrieve my bag I left accidentally in the car they assisted me and even had one of the big bosses come out to help. Jason was good at keeping my up to date on the repairs and when my car was ready. Thanks to all of them especially the cashiers, I wished I got their names but they get a big hand of applause. More
Ivan and Robert truly went above and beyond. Their kindness, respect and courtesy were not only appreciated but they restored my faith that there are businesses that still care about customer service kindness, respect and courtesy were not only appreciated but they restored my faith that there are businesses that still care about customer service and providing an excellent buying experience. More
I had to have my car serviced & when I went to pick up my car, the young lady at the cashier window was NOT wearing a mask. This is not the first time this has happened, but beforehand she was quick to put o car, the young lady at the cashier window was NOT wearing a mask. This is not the first time this has happened, but beforehand she was quick to put one on before I approached the window, this time she didnt put one on at all. When I said "You're not wearing a mask" she responded with "Thats why the glass is there." Except window in glass was open to be able to hand me keys and papers that I needed to sign. She was rude and ignorant, they dont follow covid precautions. Not a safe place. More
Always prompt service whether I have an appointment or just drive in for oil change. With all the new features I felt pretty comfortable driving away knowing everything the onboard computer system could d just drive in for oil change. With all the new features I felt pretty comfortable driving away knowing everything the onboard computer system could do from a simple 5 minute walk through. Thanks again. More
Great customer service!!! The staff and service was very courteous and friendly, I would definitely recommend Jack Phelan to my friends, family, and acquaintances. Great experience overall. courteous and friendly, I would definitely recommend Jack Phelan to my friends, family, and acquaintances. Great experience overall. More
I went in to purchase a vehicle. After 5 hours the deal was finalized but before we could drive off the lot the oil light and tire pressure light came on. We checked the oil n it was bone dry. The sales ma was finalized but before we could drive off the lot the oil light and tire pressure light came on. We checked the oil n it was bone dry. The sales man and manGer tried to convince us that they will put oil in it n it would be fine. There was no wY i was dropping $34k on s vahicld that had no oil. So i drmsnded my money bAck n canceled the deal. Never again wl i go to them. I went yo another dealer got the sand vehicle with less miles and 6k cheaper.and guess what, there was oil in the csr n no check engine light was on. If you want goox honest dealership go to advantage chevy in hodgkins n see Josh. He was the best. More
Great experience getting my Equinox. Rob made sure I was happy with my purchase top notch service. GM was great too. 5 stars. I will make sure to send a couple of friends . happy with my purchase top notch service. GM was great too. 5 stars. I will make sure to send a couple of friends . More
Once again I was able to make my purchase without any pressure from any of the employees . Hope to visit again for a dependable used car my wife , for her transportation to work. pressure from any of the employees . Hope to visit again for a dependable used car my wife , for her transportation to work. More
Les recomiendo mucho el servicio de Julián una persona que ayuda al cliente para que quede contento!! No importa el tiempo que tomes de estar ahí, aparte ayuda a que tengas un buen precio para tu carro !! que ayuda al cliente para que quede contento!! No importa el tiempo que tomes de estar ahí, aparte ayuda a que tengas un buen precio para tu carro !! More