Jack Phelan Chevrolet

THE RIGHT SUV FOR US! Our salesmen Rui worked diligently to fulfill our wishes and found the right SUV for us. We are returning customers and he made us happy once again! A Our salesmen Rui worked diligently to fulfill our wishes and found the right SUV for us. We are returning customers and he made us happy once again! As "seniors" we appreciate not having to spend hours working out a "deal"!! Ziv made the finance process go quickly and he answered all of our questions. More

Superb Roberto Rios was very excellent and I would recommend Mr. Rios as the sales rep. and Jack Phelan as the dealer. I had a great experience and felt app Roberto Rios was very excellent and I would recommend Mr. Rios as the sales rep. and Jack Phelan as the dealer. I had a great experience and felt appreciated. More

Awesome Wasn’t there for a long time quick experience in and out and got something BETTER than I expected for the same price. I love my 2019 Wasn’t there for a long time quick experience in and out and got something BETTER than I expected for the same price. I love my 2019 More

Excellent customer service We had a very positive experience with the dealership. Kept us informed on what we needed and how long it was going to take. Loved Sammy in finance! We had a very positive experience with the dealership. Kept us informed on what we needed and how long it was going to take. Loved Sammy in finance! More

Positive Always a great experience with jack Phalen, but this time I was there a little longer then i expected but very satisfied . Mike as always helpful Always a great experience with jack Phalen, but this time I was there a little longer then i expected but very satisfied . Mike as always helpful More

Good experience Everything went as well as expected, got in on time and out in a reasonable period of time given what was being done. They keep me informed and provi Everything went as well as expected, got in on time and out in a reasonable period of time given what was being done. They keep me informed and provided a convenient way to keep tabs on the status of the vehicle. Waiting room was comfortable and thankfully had a sports channel on rather than a cooking show. No vending machines in the waiting room, thought that was kind of odd. More

Service They got me in for an appointment immediately , provided me with a rental and out fast. My car was fixed properly the first time. Efficient & prof They got me in for an appointment immediately , provided me with a rental and out fast. My car was fixed properly the first time. Efficient & professional More

Horrible They did whatever they can to sell me and extended warranty and now that the car is in there with a problem they won't help fix the situation They did whatever they can to sell me and extended warranty and now that the car is in there with a problem they won't help fix the situation More

Sexist and Racist dealership Horrible service and they are racist. I bought my first car there and they ripped me off with multiple repairs, depleted value and high car payments. Horrible service and they are racist. I bought my first car there and they ripped me off with multiple repairs, depleted value and high car payments. I was told by Joe that they would trade my car in. I received a letter from offering to buy my vehicle. After i gave them the down payment and waited for 4 hours, switched items from my old car, they denied my trade in. The manager, Martin Boryczka, argued with me and treated me very badly. He argued with me stating that they told me about the trade in but they didn't. He was very rude and called the Police after he argued with me. More

Beware of this Shady dealership! I recently went to this dealership Friday morning to have my car checked for a re - call on my Chevrolet Impala. As soon as I walked in one of the emp I recently went to this dealership Friday morning to have my car checked for a re - call on my Chevrolet Impala. As soon as I walked in one of the employees made a smart derogatory comment about "This dealership only services Mercedes," I replied ya right and continued with what I was there for. The service guy Jr. was friendly, but very frank. I told him I was here for a re-call notice letter I received through the mail. I showed him the letter and everything that was on the letter explaining its issues, were exactly what was wrong with my vehicle. They told me that if they found nothing wrong with my car than they would still charge 129.00. I agreed to it because I knew there was something wrong with my car and that it would be covered, because that was what the re-call letter said. Of course, about an hour later the same service rep called me back saying that they had found nothing wrong with my car. I knew he was lying because my traction control was giving me problems, and also the engine would reduce power out of nowhere as it would say on the dashboard. He also stated that my brakes were faulty and that they would be happy to change that for a fee of $320!.. I went back disgusted and paid the fee for just looking at my car. This dealership is unbelievably a total scam! Customers beware of this place because they will rip you off More