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Jack Phelan Chevrolet

Lyons, IL

4.3
294 Reviews

4000 S Harlem Ave

Lyons, IL

60534

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Showing 294 reviews

August 25, 2023

Been our dealership for almost 40 years. Guess that says it all. Dependable, questions answered effectively, attentive and polite More

by VICRAB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kolbe
August 05, 2023

Always satisfied my needs. Long time customer. Tho dealership a distance from my home, I feel more secure taking car for service from where purchased. More

by VICRAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in Service--very good
July 21, 2023

Worst customer service , saw they had a vehicle in stock on there web site, called to confirm, scheduled an appointment for Saturday 7/15/23 to take a look at it, when I arrived the salmon Mike said he’d go More

by Unsastisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Boryczka
June 30, 2023

Great dealership. Excellent customer service. Friendly staff. I’m a longtime customer and will continue to use them. More

by RP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Kolbe
June 21, 2023

Very helpful and nice people , make you fill very confident in buying a vehicle, they don’t put any pressure on you to buy a vehicle. Overall great service I bought 2 vehicles from them and I will bu More

by Jeffery
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armando
April 27, 2023

Recently purchased 2018 Chevy Tahoe . After purchased I’ve noticed an intermittent knocking noise while driving . Brought it in service twice for inspection and unable to find source of n More

by Buyer Beware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Kolbe
April 09, 2023

Everything was good the service the experience like always good no complain the prices are ok More

by Frankito9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Rios
March 29, 2023

Brought our Trax in for service on Monday 3/27. Service was completed withing 2.5 hours - much quicker than expected. Work performed was explained well. Cost was quoted prior to service and was ev More

by smmartinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kolbe
March 18, 2023

Kevin Flynn was very helpful and took the time to answer all my questions I had about the vehicle I was purchasing. Not only did he answer all my questions but he went on my time table for the purchase, not More

by loveveterans
Recommend Dealer
Yes
Employees Worked With
Kevin Flynn
March 06, 2023

I received excellent service from this dealership. My experience with Jose and Ray was Top notch. The confidence I had when driving off the lot with my new truck because of the professionalism from Jo More

by MikeF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Velazquez Ray Quesada