Jack Phelan Chevrolet
Lyons, IL
Filter Reviews by Keyword
By Type
Showing 294 reviews
Always satisfied my needs. Long time customer. Tho dealership a distance from my home, I feel more secure taking car for service from where purchased. Long time customer. Tho dealership a distance from my home, I feel more secure taking car for service from where purchased. More
Worst customer service , saw they had a vehicle in stock on there web site, called to confirm, scheduled an appointment for Saturday 7/15/23 to take a look at it, when I arrived the salmon Mike said he’d go on there web site, called to confirm, scheduled an appointment for Saturday 7/15/23 to take a look at it, when I arrived the salmon Mike said he’d go check and came back to tell me it was sold, tried desperately to sell me the white one I told before when I was there the first time I didn’t want white he said then he couldn’t help what crock of shot he could of called other dealers to see if they had it don’t go there they will try to sell you a color you don’t want More
Very helpful and nice people , make you fill very confident in buying a vehicle, they don’t put any pressure on you to buy a vehicle. Overall great service I bought 2 vehicles from them and I will bu confident in buying a vehicle, they don’t put any pressure on you to buy a vehicle. Overall great service I bought 2 vehicles from them and I will buy another vehicle from them with absolutely no thought because I know exactly what service I’m getting and the great quality of the vehicles. More
Recently purchased 2018 Chevy Tahoe . After purchased I’ve noticed an intermittent knocking noise while driving . Brought it in service twice for inspection and unable to find source of n After purchased I’ve noticed an intermittent knocking noise while driving . Brought it in service twice for inspection and unable to find source of noise . It reoccur as soon as I returned home . Had independent drive and inspect . Quickly confirmed internal engine concern . Noise occurs every time , hot or cold , any speed . on light accel only when engine is operating in V4 mode and stops on heavier accel or V8 mode . Also retrieved code P06dd for an engine oil pressure control solenoid valve performance which shows system failed “AFTER” code was cleared , that’s very shady there !!! Called service and sales today and being told as is . Understandable. But why sell a vehicle that needs approx $4000 engine repairs . Would have definitely been found if technician had taken a 15 minute test drive . Buyers Beware !!!!!!! More
Brought our Trax in for service on Monday 3/27. Service was completed withing 2.5 hours - much quicker than expected. Work performed was explained well. Cost was quoted prior to service and was ev Service was completed withing 2.5 hours - much quicker than expected. Work performed was explained well. Cost was quoted prior to service and was even a little less than quoted, which is always great! More
Kevin Flynn was very helpful and took the time to answer all my questions I had about the vehicle I was purchasing. Not only did he answer all my questions but he went on my time table for the purchase, not all my questions I had about the vehicle I was purchasing. Not only did he answer all my questions but he went on my time table for the purchase, not his own. I would definitely buy a car from him again. More
I received excellent service from this dealership. My experience with Jose and Ray was Top notch. The confidence I had when driving off the lot with my new truck because of the professionalism from Jo My experience with Jose and Ray was Top notch. The confidence I had when driving off the lot with my new truck because of the professionalism from Jose and Ray was high. Thanks guys! Great job! More