Jack Phelan Chevrolet

Had my work truck for over a month & didn't find the issue This was the worst experience! My work truck was less than a year old and I bought it brand new. It stopped on the highway and I had to have it towed This was the worst experience! My work truck was less than a year old and I bought it brand new. It stopped on the highway and I had to have it towed into your service department. Thy didn't look at the truck for two weeks. I couldn't get a loaner car for business and lost so much money. Since the truck was there, I asked to have running boards and auto-starter installed. I called Jose several times (mostly with no response). NOTHING was done to my truck because they couldn't duplicate the problem and they didn't install the items requested. My truck was dropped off on 26 Feb and I did get a call back until 5 April saying that my care was ready since mid March. How HORRIBLE is this!!!!!!! The excuse that was given to me was that the service person that was handling my truck was not longer with the company. That doesn't fly with me. I was intending to by another truck but I will have to take my business somewhere else. More

THE RIGHT SUV FOR US! Our salesmen Rui worked diligently to fulfill our wishes and found the right SUV for us. We are returning customers and he made us happy once again! A Our salesmen Rui worked diligently to fulfill our wishes and found the right SUV for us. We are returning customers and he made us happy once again! As "seniors" we appreciate not having to spend hours working out a "deal"!! Ziv made the finance process go quickly and he answered all of our questions. More

Superb Roberto Rios was very excellent and I would recommend Mr. Rios as the sales rep. and Jack Phelan as the dealer. I had a great experience and felt app Roberto Rios was very excellent and I would recommend Mr. Rios as the sales rep. and Jack Phelan as the dealer. I had a great experience and felt appreciated. More

Awesome Wasn’t there for a long time quick experience in and out and got something BETTER than I expected for the same price. I love my 2019 Wasn’t there for a long time quick experience in and out and got something BETTER than I expected for the same price. I love my 2019 More

Excellent customer service We had a very positive experience with the dealership. Kept us informed on what we needed and how long it was going to take. Loved Sammy in finance! We had a very positive experience with the dealership. Kept us informed on what we needed and how long it was going to take. Loved Sammy in finance! More

Positive Always a great experience with jack Phalen, but this time I was there a little longer then i expected but very satisfied . Mike as always helpful Always a great experience with jack Phalen, but this time I was there a little longer then i expected but very satisfied . Mike as always helpful More

Good experience Everything went as well as expected, got in on time and out in a reasonable period of time given what was being done. They keep me informed and provi Everything went as well as expected, got in on time and out in a reasonable period of time given what was being done. They keep me informed and provided a convenient way to keep tabs on the status of the vehicle. Waiting room was comfortable and thankfully had a sports channel on rather than a cooking show. No vending machines in the waiting room, thought that was kind of odd. More

Service They got me in for an appointment immediately , provided me with a rental and out fast. My car was fixed properly the first time. Efficient & prof They got me in for an appointment immediately , provided me with a rental and out fast. My car was fixed properly the first time. Efficient & professional More

Horrible They did whatever they can to sell me and extended warranty and now that the car is in there with a problem they won't help fix the situation They did whatever they can to sell me and extended warranty and now that the car is in there with a problem they won't help fix the situation More

Sexist and Racist dealership Horrible service and they are racist. I bought my first car there and they ripped me off with multiple repairs, depleted value and high car payments. Horrible service and they are racist. I bought my first car there and they ripped me off with multiple repairs, depleted value and high car payments. I was told by Joe that they would trade my car in. I received a letter from offering to buy my vehicle. After i gave them the down payment and waited for 4 hours, switched items from my old car, they denied my trade in. The manager, Martin Boryczka, argued with me and treated me very badly. He argued with me stating that they told me about the trade in but they didn't. He was very rude and called the Police after he argued with me. More