Jack Phelan Chevrolet

Long wait with an appointment Prices are low but wait times are ridiculous staff looks like they hate their job. My trucks charging pad has never worked and they never ordered the Prices are low but wait times are ridiculous staff looks like they hate their job. My trucks charging pad has never worked and they never ordered the part for it! They said they would order the part last visit but come to find out it was never ordered. Also I called about a 10 off offer but never got the 10 off with my visit but was too annoyed about the experience that I just wanted to get out. More

Very good service. The staff takes very good care of us here The service department takes very good care of our vehicles here at Rush. They clean our vehicles and picks us up and drops off our vehicles. And the The service department takes very good care of our vehicles here at Rush. They clean our vehicles and picks us up and drops off our vehicles. And they return our vehicles in a timely manner. More

Phelan Great service and totally professional. Service person let me know right away it would be a little wait. The wait was very tolerable. I was unhappy th Great service and totally professional. Service person let me know right away it would be a little wait. The wait was very tolerable. I was unhappy there were no donuts. More

Oil change Everyone helpful and nice to deal with. They got me done fast as I had requested. Like that they also washed my dirty car for me. Everyone helpful and nice to deal with. They got me done fast as I had requested. Like that they also washed my dirty car for me. More

They were so nice , helped me get the car I wanted Good customer service , the guy that helped me was so nice and patient with me , he let me test the car , show me a lot of options of what I was looki Good customer service , the guy that helped me was so nice and patient with me , he let me test the car , show me a lot of options of what I was looking for More

Awesome I was having an issue with brake pad squeaking which is quite annoying. The service mechanic actually heard the squeaking & made some adjustments. H I was having an issue with brake pad squeaking which is quite annoying. The service mechanic actually heard the squeaking & made some adjustments. He ordered a new brake peddle & will replace it shortly. More

Oil change Went to Phelon Chevy to get the oil changed on my 2017 Equinox. JR explained different maintenance on my vehicle to keep it running smooth. No appt sc Went to Phelon Chevy to get the oil changed on my 2017 Equinox. JR explained different maintenance on my vehicle to keep it running smooth. No appt scheduled. He secured a ride to and from my job in Lyons so I didn’t need to wait for my auto. I love this dealership! They changed a few belts and hoses covered under warranty. I love this dealership. They always seem concerned for my needs. More

Excellent customer experience Our sells person Miguel (Mikey) was exceptional!!! I will recommend him to any person wanting to buy a new car, he was very helpful and patient in exp Our sells person Miguel (Mikey) was exceptional!!! I will recommend him to any person wanting to buy a new car, he was very helpful and patient in explaining the entire purchase process. More

Long Time Customer of Jack Phelan Chevrolet I have been purchasing my vehicles from Jack Phelan for over 15 years. They are courteous, professional and friendly. Won’t go anywhere else to pur I have been purchasing my vehicles from Jack Phelan for over 15 years. They are courteous, professional and friendly. Won’t go anywhere else to purchase or maintain my vehicles. More

The service was exceptional! Jason and his team were outstanding. They worked with me to make sure all the items covered under the warranty were properly handled. They were spot Jason and his team were outstanding. They worked with me to make sure all the items covered under the warranty were properly handled. They were spot on with the time my Tahoe would be ready and very transparent about what needed to be done and why. Great experience and I would recommend them to anyone looking for service. More