Jack Phelan Chevrolet
Lyons, IL
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Great dealership The employees at Jack Phelan Chevrolet were a pleasure to work with. They did everything they could to make this purchase an enjoyable experience. T The employees at Jack Phelan Chevrolet were a pleasure to work with. They did everything they could to make this purchase an enjoyable experience. They really know how to put the customer first! More
Very unprofessional Jack Phelan was not helpful to me at all treated very unprofessional. Sold defective key. Was hung up on by Mgr of parts.Was told to tow in at my expe Jack Phelan was not helpful to me at all treated very unprofessional. Sold defective key. Was hung up on by Mgr of parts.Was told to tow in at my expense to program it. Called back 3 times to talk to General Manager who offered nothing to resolve situation. More
Good Experience Bought 2019 Tahoe from this dealership. Worked with Martin and Ziv. Process was efficient and I did not have any issues. Good start to the relation Bought 2019 Tahoe from this dealership. Worked with Martin and Ziv. Process was efficient and I did not have any issues. Good start to the relationship. More
Live and Learn 5th car family bought from Phelen and the last. Jeep was bought April 1st and needed service. Jason was very accommodating. Should have been covered b 5th car family bought from Phelen and the last. Jeep was bought April 1st and needed service. Jason was very accommodating. Should have been covered by dealership under good faith. He tried to no avail. It’s ok. 200$ is not a lot of money but next time I buy a vehicle or family, friend, co-worker etc I will let them know to look elsewhere. I was also promised to have it detailed. Still waiting on that call. Spent 100k on vehicles over the years and Jack Phelan The Kid should only know. Live and Learn. Jason good man Thanks. More
Very well satisfied I was very well satisfied with the care and service I received. The sales people were very courteous. They listened to what I was looking for in a veh I was very well satisfied with the care and service I received. The sales people were very courteous. They listened to what I was looking for in a vehicle and were very accommodating. I would definitely recommend Jack Phelan Chevrolet to family and friends. More
The best dealership I have ever dealt with!! The best dealership I have ever dealt with. Very professional, and they do exactly what they say they will do. Very friendly and willing to please the The best dealership I have ever dealt with. Very professional, and they do exactly what they say they will do. Very friendly and willing to please the customer. More
Great service! I brought in my car for service and it was done by the day they promised. The staff was very courteous and polite. The dealer had excellent customer s I brought in my car for service and it was done by the day they promised. The staff was very courteous and polite. The dealer had excellent customer service and I will definitely bring my car here again. More
Disappointed I was sold a lemon. 2016 Chevy Malibu Lt. Got it last year, and a month after having it, nothing but problems. From pistons to multiple sensor issues, I was sold a lemon. 2016 Chevy Malibu Lt. Got it last year, and a month after having it, nothing but problems. From pistons to multiple sensor issues, etc.. The sad thing, I’ve been a loyal Jack Phelan customer for 10 years, this was my 3rd and final Chevy I will purchase from them. You would think they would offer some kind assistance to keep me on the road. No payment plans, no nothing, just a smile and a bill for $2700. More
Awful customer service Service representative was rude first they call for my service for my truck than it's to busy and I have to wait 2 hours for a complementary ride home Service representative was rude first they call for my service for my truck than it's to busy and I have to wait 2 hours for a complementary ride home,, when Porter was there no communication skills only took me home because I asked for my truck back. More
Service I came to him to get my car serviced. Will definitely be recommending him and this dealership. Loved the service here. Wasn't my first time and won't I came to him to get my car serviced. Will definitely be recommending him and this dealership. Loved the service here. Wasn't my first time and won't be my last. More