Jack Phelan Chevrolet
Lyons, IL
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Rear window leak Rear window developed a leak and was fixed. A loaner car was provided at no cost and that was appreciated by me. Overall a nice experience. Rear window developed a leak and was fixed. A loaner car was provided at no cost and that was appreciated by me. Overall a nice experience. More
My new 2019 Malibu Everyone there is so friendly & it's nice to walk in and they remember you and say hello. I appreciate the great customer service. I also appreciate Everyone there is so friendly & it's nice to walk in and they remember you and say hello. I appreciate the great customer service. I also appreciate them trying to work with you as best they can to get a "good deal". More
Amazing staff and management We got our dream Tahoe and they helped every step of the way! Amazing people and super thoughtful. Made car buying easy for us and we are grateful. We got our dream Tahoe and they helped every step of the way! Amazing people and super thoughtful. Made car buying easy for us and we are grateful. More
Long wait service, Had appointment at 12:30 for just oil change and to look how much life on the brakes, I ended up getting out of there 2 hours later at 12:30. That w Had appointment at 12:30 for just oil change and to look how much life on the brakes, I ended up getting out of there 2 hours later at 12:30. That wait was just ridiculous. More
Good experience. Everyone was pleasant and moved along quickly. Very knowledgeable about the vehicles. Jose was really a good salesman. He took me on 2 test drives an Everyone was pleasant and moved along quickly. Very knowledgeable about the vehicles. Jose was really a good salesman. He took me on 2 test drives and explained everything very well. More
Bad service I have bad experience with the purchase of a new car is like I buy a used car a lot of problems and they don't want to fixed. I have bad experience with the purchase of a new car is like I buy a used car a lot of problems and they don't want to fixed. More
awesome dealership experience It was really an awesome dealership experience. The staff was very professional and when i finally made up my mind on the choice of car, it didn't It was really an awesome dealership experience. The staff was very professional and when i finally made up my mind on the choice of car, it didn't take much of my time to get out of there..... More
Great Customer and Expedited Service Alberto (transporter) ensured that I was taken care of when my car had to be repaired for 5 hours. Even when I changed my mind on transportation, he w Alberto (transporter) ensured that I was taken care of when my car had to be repaired for 5 hours. Even when I changed my mind on transportation, he was willing to still assist, followed up via call and was available after office hours to answer my inquiries. The service end up taking 2 1/2 hours instead. More
Great place to go Marty, Robert and JC as well as the rest of The Phelan Chevrolet family were very helpful and knowledgeable about questions we had and will be recomme Marty, Robert and JC as well as the rest of The Phelan Chevrolet family were very helpful and knowledgeable about questions we had and will be recommending them in the future. More
Great customer service Always accommodating and very friendly staff. We have owned a Chevy for over 5 years now and love our Traverse! Will always be shopping here Always accommodating and very friendly staff. We have owned a Chevy for over 5 years now and love our Traverse! Will always be shopping here More