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Jack Phelan Chevrolet

Lyons, IL

4.4
300 Reviews

4000 S Harlem Ave

Lyons, IL

60534

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Showing 300 reviews

October 02, 2019

Great Service Great customer service...fast and try to put you in a vehicle of your choice!!!! I don’t have the best credit and they worked diligently to get e appr More

by rlsanders26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert dwyer, Zivadin Mihailovic
October 01, 2019

Great customer service Friendly, coursety and informative. The waiting area was clean as well as the rest of of the dealership. I will recommend a few of my friends who are More

by DERRICKSANDERS46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kolbe
October 01, 2019

Love the service. Very fast and professional! The staff is very informative regarding services needed for your vehicle and pricing is affordable. I would recommend visiting Jack Phelan. More

by Monique
Recommend Dealer
Yes
Employees Worked With
bill shallow
October 01, 2019

Its ok not the best but it dies the job. If you have an appointment they usually tell you how long but will take longer than that. Make sure you really check and approve the work or youll get More

by NADXIELLI3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant rember the name
October 01, 2019

Very quick! The service department usually has a long wait but now I waited about an hour for my oil change to be done! By appt is so much better More

by LULU052594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kolbe
September 26, 2019

The best day ever My car had many problems with it. Jack Phelan got me a new car the same day. Everyone was so polite. While my old car was being diagnosed they gave More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zivadin Mihailovic
September 23, 2019

3 Strikes you're out Sales dept SUCKS--0 rating! Will never ever purchase another car!!! This rating is for Service Dept--my last 2 car service appointments. Eric needs t More

by BRENDA.ROBINSON.F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric--customer service. Dago--mechanic
September 20, 2019

Jack Phelan now charges for using Credit Card-Buyer Beware ! SAD , so sad that I feel this way about Jack Phelan new policy for charging Credit Card users.... well maybe it's time to find an alley Mechanic that' More

by 773JULIE@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kolbe
September 20, 2019

Great service dept. Great customer service. Highly recommend Service Dept is easy to work with. Always comes through. Sales Management is great. Again, easy to work with, no b/s dealership. I have purchased many More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARTIN BORYCZKA, Zivadin Mihailovic
September 19, 2019

great place pulled in, was directed to waiting room after brief encounter with staff. Even before I finished my coffee I was being told my car was ready. More

by DENRIDESAHD883
Recommend Dealer
Yes
Employees Worked With
someone in service counter area
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