Jack Phelan Chevrolet
Lyons, IL
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Love Jack! I took my car in for a recall on my Malibu. Jason helped me with everything made sure I left so happy thank again Jason! I took my car in for a recall on my Malibu. Jason helped me with everything made sure I left so happy thank again Jason! More
Everything was good I gave all five stars because every department I've dealt with showed a great deal of concern. And friendly service. Keep up the good work. I gave all five stars because every department I've dealt with showed a great deal of concern. And friendly service. Keep up the good work. More
Jason was very informative Jose the mechanic and Jason were very informative as to my 2016 traverse .. any question I had they made sure to answered it . They were able to provi Jose the mechanic and Jason were very informative as to my 2016 traverse .. any question I had they made sure to answered it . They were able to provide me with a rental .. Hands down to Jason More
Great Open on time,great customer service,reasonable waiting time,reasonable price,clean waiting area,email send in timely matter on this particular occasio Open on time,great customer service,reasonable waiting time,reasonable price,clean waiting area,email send in timely matter on this particular occasion the service was great. More
Faith restored Before my last customer service visit with Jason, i was "ready to be done" with this service dept/dealership. Jason is now my 1 & only customer servic Before my last customer service visit with Jason, i was "ready to be done" with this service dept/dealership. Jason is now my 1 & only customer service person since Codey is no longer with the dealership! Dago will always be my 1 & only mechanic! He rreallyy knows his craft--great job!!!!!!! More
Oil change Went in for an oil change, i was told my car was on an open recall list. They did my oil change and fixed my computer problems in less than 2 hours pl Went in for an oil change, i was told my car was on an open recall list. They did my oil change and fixed my computer problems in less than 2 hours plus car wash. I was very satisfied. More
Great experience 😎 Prompt courteous service- had a question about mistake on repair order it was promptly answered and corrected by service advisor ‼️Jason Kolbe who was Prompt courteous service- had a question about mistake on repair order it was promptly answered and corrected by service advisor ‼️Jason Kolbe who was great to deal with More
Communication Arrived around 9. Had oil change trans flush and alignment. Was told about 2and a half hours, ended up being4 hours. During my stay there were no upda Arrived around 9. Had oil change trans flush and alignment. Was told about 2and a half hours, ended up being4 hours. During my stay there were no updates on vehicle service. Very disappointed on this visit. More
great service! Great service! no hassles, with job completed. BUT 3.50% credit usage fee. Really! I dont like to patronize establishments that pass it to customers Great service! no hassles, with job completed. BUT 3.50% credit usage fee. Really! I dont like to patronize establishments that pass it to customers More
Sat for a oil change for 2 hours, so no wouldn't recommend Went there for a oil change, took 2 hours. Would go out of my way to go to a different dealer for service next time. Went there for a oil change, took 2 hours. Would go out of my way to go to a different dealer for service next time. More