Jack Phelan Chevrolet
Lyons, IL
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Great experience 😎 Prompt courteous service- had a question about mistake on repair order it was promptly answered and corrected by service advisor ‼️Jason Kolbe who was Prompt courteous service- had a question about mistake on repair order it was promptly answered and corrected by service advisor ‼️Jason Kolbe who was great to deal with More
Communication Arrived around 9. Had oil change trans flush and alignment. Was told about 2and a half hours, ended up being4 hours. During my stay there were no upda Arrived around 9. Had oil change trans flush and alignment. Was told about 2and a half hours, ended up being4 hours. During my stay there were no updates on vehicle service. Very disappointed on this visit. More
Sat for a oil change for 2 hours, so no wouldn't recommend Went there for a oil change, took 2 hours. Would go out of my way to go to a different dealer for service next time. Went there for a oil change, took 2 hours. Would go out of my way to go to a different dealer for service next time. More
great service! Great service! no hassles, with job completed. BUT 3.50% credit usage fee. Really! I dont like to patronize establishments that pass it to customers Great service! no hassles, with job completed. BUT 3.50% credit usage fee. Really! I dont like to patronize establishments that pass it to customers More
New vehicle purchase I have the best experience at Jack Phelan Chevrolet. All the guys are so polite and helpful. They make me feel vip. They always get me in and out a I have the best experience at Jack Phelan Chevrolet. All the guys are so polite and helpful. They make me feel vip. They always get me in and out asap including went I go to service. Special thanks to Stan, Siv and Genaro for helping me with the process of buying a new vehicle. I'm a customer for life. More
Top Notch Impeccable service from sales to finance to leadership. Upon choosing the vehicle JC and Robert made sure the paperwork was ready upon our arrival fo Impeccable service from sales to finance to leadership. Upon choosing the vehicle JC and Robert made sure the paperwork was ready upon our arrival for a speedy turnaround. Thank you Team Phelan!! More
My experience visiting Jack Phelan was not bad at all. I didn't feel like I was being pressure to buy a vehicle. The finance department was very helpful to get me in the vehicle I wanted. I didn't feel like I was being pressure to buy a vehicle. The finance department was very helpful to get me in the vehicle I wanted. More
Excellent My visit was wonderful. I had a 2:30 appointment and was on my way by 3:10 on a Friday. Everyone was friendly and professional. Thank you My visit was wonderful. I had a 2:30 appointment and was on my way by 3:10 on a Friday. Everyone was friendly and professional. Thank you More
Explained the work needed to be done and arranged a ride home for me when it was going to take longer then I expected to complete the recall service. home for me when it was going to take longer then I expected to complete the recall service. More
Survey Happy with vehicle , sales rep willingness to make a deal that wS suitable and affordable .i live quite a distance from dealership ——- they always mad Happy with vehicle , sales rep willingness to make a deal that wS suitable and affordable .i live quite a distance from dealership ——- they always made things work ; even traveled to us if need be More