Back

Jack Phelan Chevrolet

Lyons, IL

4.3
294 Reviews

4000 S Harlem Ave

Lyons, IL

60534

Directions

By Type

Showing 294 reviews

October 18, 2019

Great experience 😎 Prompt courteous service- had a question about mistake on repair order it was promptly answered and corrected by service advisor ‼️Jason Kolbe who was More

by Stormchaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastion Nowak, C C, Jason Kolbe
October 16, 2019

Communication Arrived around 9. Had oil change trans flush and alignment. Was told about 2and a half hours, ended up being4 hours. During my stay there were no upda More

by mdawson657
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
October 15, 2019

Sat for a oil change for 2 hours, so no wouldn't recommend Went there for a oil change, took 2 hours. Would go out of my way to go to a different dealer for service next time. More

by JOERAD317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Kolbe
October 15, 2019

great service! Great service! no hassles, with job completed. BUT 3.50% credit usage fee. Really! I dont like to patronize establishments that pass it to customers More

by AAGGNNEESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kolbe
October 14, 2019

New vehicle purchase I have the best experience at Jack Phelan Chevrolet. All the guys are so polite and helpful. They make me feel vip. They always get me in and out a More

by MARIAVONGKORAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genraro, stan fit, Zivadin Mihailovic
October 14, 2019

Top Notch Impeccable service from sales to finance to leadership. Upon choosing the vehicle JC and Robert made sure the paperwork was ready upon our arrival fo More

by TYSONFRASER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rios, Zivadin Mihailovic
October 11, 2019

My experience visiting Jack Phelan was not bad at all. I didn't feel like I was being pressure to buy a vehicle. The finance department was very helpful to get me in the vehicle I wanted. More

by GMORTON870
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zivadin Mihailovic, alejandro hernandez
October 10, 2019

Excellent My visit was wonderful. I had a 2:30 appointment and was on my way by 3:10 on a Friday. Everyone was friendly and professional. Thank you More

by VIOLETYOGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
October 04, 2019

Explained the work needed to be done and arranged a ride home for me when it was going to take longer then I expected to complete the recall service. More

by Betty Kotor
Recommend Dealer
Yes
Employees Worked With
Michael Costello
October 04, 2019

Survey Happy with vehicle , sales rep willingness to make a deal that wS suitable and affordable .i live quite a distance from dealership ——- they always mad More

by MARWIERSEMA
Recommend Dealer
Yes
Employees Worked With
bill shallow
...
17
...