Jack Phelan Chevrolet

Not the best Did not meet with the person who took the appointment, process was mediocre, and once we drove off the lot, the car started having issues. When we too Did not meet with the person who took the appointment, process was mediocre, and once we drove off the lot, the car started having issues. When we took the car back to get it fixed, it took hours to not be able to get it fixed due to time constraints. They sold a car knowing it wasn’t ready to be sold. Ziv in finance was great. More

Great! I walked in feeling sad that I was trading in my car that I didn’t really want to give up. But Robert provided great Service and got me in a used 2019 I walked in feeling sad that I was trading in my car that I didn’t really want to give up. But Robert provided great Service and got me in a used 2019 Impala. Made me feel a lot better walking out! More

Great efficient and friendly service. The entire staff was professional and helpful. I bought a new Equinox that was just to my specifications for a great price. The paperwork was quickl The entire staff was professional and helpful. I bought a new Equinox that was just to my specifications for a great price. The paperwork was quickly finished and I was able to drive my new car home in record time. Mike was helpful to setup all the features and educate me on how to operate everything on the car. I would definitely recommend Mike B and Zivadin to anyone looking for a new vehicle. More

The General Manager lied to my face. The General Manager was not truthful. He said we would get out of our Trax lease without penalty or cost..... 3 hours later after I wrote a 10,000 che The General Manager was not truthful. He said we would get out of our Trax lease without penalty or cost..... 3 hours later after I wrote a 10,000 check we came to find out in the finance office that he lied. More

Car in for routine service Professional service team - wonderful people - took care of issue as quickly as possible. The team was able to set a time that worked well for me & my Professional service team - wonderful people - took care of issue as quickly as possible. The team was able to set a time that worked well for me & my family. The follow up after the service has been good as well. More

Good service They did a great job fixing my car, but I didn't think it would take 2 1/2 hours since I had an appointment. The repair was for something under warr They did a great job fixing my car, but I didn't think it would take 2 1/2 hours since I had an appointment. The repair was for something under warranty, so there was no charge. That was wonderful. The people are nice. The restroom was smelling up the waiting room, smelled like they have a plumbing problem. More

inspection for a recall I had an appt. at 11;30am. According to the email the inspection for the recall was only supose to take 1 1/2 hours, I should have had the car back b I had an appt. at 11;30am. According to the email the inspection for the recall was only supose to take 1 1/2 hours, I should have had the car back by 2:00 at the latest. At. 2:00pm I called the service dept. to get a status on my car, apparently they had just started to inspect it. This in turn, made me late to pick up my disabled daughter from her dayprogram. The people at the dayprogram were willing to bring my daughter home, but when my daughter found out I wasn't coming she had a melt down. They had to come and pick me up, take me to her, so that she would come home. This made for a horrible experience and a lot of people went out of their day and busy lives to help me. Why take appointments if the work isn't going to be completed as explained. I was not happy about this. The only thing that made it tolerable is that I didn't have to pay anything. Now I have to wait for another call because they had to order parts, because there is a problem with the car. At least this time, I know I can't rely on the work being done by a certain time, so I will keep my daughter home from her dayprogram, but that's not fair to her. Our time is just as important to us as it is to you. More

This was better than 2017 an 2016 I had the opportunity I had opportunity to laugh joke around and be serious and get work done on a timely manner thank you. Do it again two year I had the opportunity I had opportunity to laugh joke around and be serious and get work done on a timely manner thank you. Do it again two year More

They always make it happen new cars My request with mike and finance Martin is always a good one they could make it happen the car u want and good finance thanks My request with mike and finance Martin is always a good one they could make it happen the car u want and good finance thanks More

Great service, everything was explained and easy to understand. The guys were extremely nice and service oriented. And they were really busy but always were in a great mood. understand. The guys were extremely nice and service oriented. And they were really busy but always were in a great mood. More